I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Se mere
Virksomheden har svaret
Lokation
Skift lokation67/69 Channel Street, TD1 1BN Galashiels, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
Virksomheden har svaret
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Se mere
Virksomheden har svaret
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Galashiels
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
67/69 Channel Street, TD1 1BN, Galashiels, Storbritannien
4,9
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly & helpful staff
15. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Margaret,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the shop looking for a new phone
I went into the shop looking for a new phone contract, Simon assisted me in this and was really good at explaining the whole process and made it very easy.
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello Alisha,
It's great to hear about the positive experience which you had with Simon. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simon was really helpful
Simon was really helpful, answered all my questions about the contract and gave me several options to suit my needs. Great service.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello Tamsin,
It's always our aim to provide a helpful service, so it's great to hear that Simon delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone upgrade
Easy transaction, simple explanations, no confusing jargon.
Excellent pricing.
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you Joy for sorting out my sim…
Thank you Joy for sorting out my sim today at Vodafone Store Galashiels. Very lovely experience. Alan.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Alan. Thank you for your review for Joy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Joy for my new phone plan
Thank you to Joy for my new phone plan! Was on my lunch break and she was so quick with it and very helpful. Thank you!
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Kirsty,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very smooth transaction
Very smooth transaction. Very happy deal upgrade for a Pixel 9 (from a Pixel 7a). Joy was super helpful and friendly and made sure I got the best deal and that I understood everything on my new plan, trade-in, etc. The other gentleman at the store was also very nice.
17. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Thanks for your lovely feedback for Joy and her team. It's great to hear they were so helpful. I hope you're loving your new phone 😍 All the best, The Vodafone Social Media Team
Georgia gave great service and helped…
Georgia gave great service and helped me with the Vodafone app
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Naomi,
Thanks for your great review! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia very good at her job. Happy and help us with our problems.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Paul. Thank you for your review for Georgia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with new phone and…
Really happy with new phone and service! And free chromebook offer
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello, Thomas,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent help from Georgia with sim number transfer and Contract
Georgia at Galashiels was excellent at sorting out a new sim transfer and new contract for my father who has dementia. She was very understanding, professional and empathetic all the way through the contract set up today.
She is also extremely technically astute and got around a sim transfer issue perfectly.
Thank you Georgia for giving myself and my Father peace of mind. 🙏🏼🕊
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Where are you Saturday 1pm
Where are you?
Standing outside in the pouring rain waiting to collect my phones. Shop is meant to be open but it is closed.
My order has been cancelled and will need to be resubmitted because I am unable to collect my phones from your closed shop at 1pm Saturday.
7. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Ross. It's disappointing to see your review. We completely understand how alarming it must have been to see the store closed, especially when it should have been open. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Joy gave excellent service when…
Joy gave excellent service when upgrading my phone
23. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello, Ray,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cant thank vodaphone enough for my new…
Cant thank vodaphone enough for my new contract!
Joy was so helpful in helping me find the perfect deal. Joy had such knowledge and if i had any doubts she cleared them up for me.
5 star service leaving with a 5 star phone
Thanks Vodaphone!
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Joy helped me get my new phone
Joy helped me get my new phone, I would have been completely lost if it wasn’t for her. Service was excellent.
2. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hey Michelle,
Thanks for letting us know what an amazing job Joy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant sales rep
Joy (customer service rep) was incredibly helpful. Very friendly, speedy and knowledgeable. Couldn't have had a better customer experience.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello, Sam,
It's great to hear about the positive experience which you received in store from Joy, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience today with Joy
Great experience today with Joy. she helped me upgrade my contract and explained everything in such a great way! will definitely be back in next time. Thank you!
19. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience with Vodaphone was…
My experience with Vodaphone was excellent, Joy took me through everything in a way that was very easy to understand and I am delighted with the service provided. Thank you again!
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Kieran,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service
Joy was extremely helpful with assisting with what I was looking for and made sure that everything I was looking was met. I couldn’t have been happier with my experience!
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hi Ron,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hamish and Sol made our experience very…
Hamish and Sol made our experience very pleasant and let us understand all we needed to know as new customers to vodaphone. Made our experience in the shop simple. 10 out of 10 service from them both. Would recommend the Galashiels shop.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Galashiels
Hello, Sarah,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Hamish and Sol, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.