Vodafone UK - Folkestone Anmeldelser 

281
TrustScore 5 ud af 5

5,0

9 Alexandra Gardens, CT20 1SS Folkestone, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy to deal with experience, glad we came here instead of any other stores in the area as Jim was very helpful & saved us money!

Virksomheden har svaret


Virksomhedsoplysninger

  1. Mobilnetoperatør
  2. Mobiltelefonbutik
  3. Internetudbyder
  4. Telefon- og internettjeneste
  5. Teleudbyder

Om Vodafone UK - Folkestone

Skrevet af virksomheden

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktoplysninger

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(281)

41.691 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Sean was amazing today when ordering my…

Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

2. marts 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Charlie,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent patient staff

Excellent patient staff. Jamie Folkestone branch

24. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

Bedømt til 5 ud af 5 stjerner

Helpful and patient

Helpful and patient

Jamie was great

15. februar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey William,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Reece was really helpful

Reece was really helpful and managed to save me money!

9. februar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Frankie,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Sam is very helpful & friendly good…

Sam is very helpful & friendly good product knowledge I was very happy with his service today

8. februar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Cheryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

We went I to Vodaphone FOLKESTONE and…

We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

4. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Joshua was incredibly clear and…

Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

29. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Bill,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful , polite and friendly

25. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I had a problem with my phone and reece…

I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

25. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Aiden,

Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Visited the store with my grandparents…

Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and would definitely visit again! Thank you Josh and the team at Folkestone 🙂

24. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Fay,

Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service from Jamie today

Excellent service from Jamie today. Managed to help me with all my queries

10. januar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Lucy,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Saurav and Jamie were so helpful

Saurav and Jamie were so helpful. Thank you.

3. januar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

TransparencyEnjoyable buying process…

Transparency of advice and exvellent value.Jamie was extreamly helpful and made the whole buying process enjoyable.

2. januar 2026
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Robert,
 
Thanks for the lovely review and fantastic support for Jamie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Store visit

I went into the store a bit unsure about upgrading and not really knowing what my best options would be. I was greeted by Sean, the Assistant Manager, who immediately put me at ease. He was very knowledgeable about Apple products and airtime tariffs and took the time to understand what I was looking for. Everything was explained clearly and without any pressure. I left the store feeling reassured, happy with the deal offered, and impressed by the level of service I received. Highly recommend.

22. december 2025
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Claire,
 
Thanks for the lovely review and fantastic support for Sean.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I visited the store to enquire about upgrading my phone and was greeted by Sean, the Assistant Manager. From the start, Sean was friendly, approachable, and very professional. I explained that I wanted to stay with Apple and was looking for the best possible deal, and he took the time to carefully talk me through all of my options.

Sean was extremely knowledgeable about Apple products as well as the different airtime tariffs available, and he made sure everything was clearly explained without any pressure. He tailored the package specifically to suit my needs, which made the whole process feel personal rather than rushed or sales-driven.

I left the store feeling confident in my decision, really happy with the deal I was offered, and genuinely impressed by the level of customer service I received. Excellent experience overall — highly recommend this store and especially Sean if you’re considering an upgrade.

22. december 2025
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hey Samuel,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Spoke a Sean about getting a new…

Spoke a Sean about getting a new Samsung A17 5G. Sean was very helpful and he went through everything with me. Would highly recommend him if you ever need to go into store

22. december 2025
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Reece,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Met Reece at Folkestone branch who was…

Met Reece at Folkestone branch who was brilliant. Very welcoming and knowledgeable and really took an interest of what I was after and found a phone package that tailored my needs. Highly recommend Future customers to deal with Reece

22. november 2025
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Eamonn,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

A great deal

Both Sean and Bradley were friendly, helpful and efficient. They offered good advice and were very approachable x we got a good deal from the company in terms of upgrading my phone and changing my broadband.

15. november 2025
Uopfordret anmeldelse
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Besvarelse fra Vodafone UK - Folkestone

Hey Meryl,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Good service


Good service. Reece persisted in good humour even if technology in the store was very slow. Sold the items we wanted at a good price. Explaining everything as we went along.

20. november 2025
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Jamie was really helpful and…

Jamie was really helpful and knowledgeable

7. november 2025
Uopfordret anmeldelse
Vodafone UK - Folkestone-logo

Besvarelse fra Vodafone UK - Folkestone

Hi. We're glad that you found our team member to be so helpful and knowledgeable. We appreciate your positive feedback very much. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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