Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... Se mere
Virksomheden har svaret
35B Ashley Centre, KT18 5DB Epsom, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... Se mere
Virksomheden har svaret
Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose... Se mere
Virksomheden har svaret
Extremely helpful, I was really struggling and whatever phone shop I visited the advisors kept trying to sell me items I never needed. I visited Epsom and the team were incredibly helpful. They spent... Se mere
Virksomheden har svaret
Our assistant was very helpful and made the whole process very easy. These things always seem to take a long time but we felt that we weren’t being rushed and our assistant answered all questions put... Se mere
Virksomheden har svaret
Skrevet af virksomheden
35B Ashley Centre, KT18 5DB, Epsom, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hanuma
was very knowledgeable and very helpful.

Besvarelse fra Vodafone UK - Epsom - Ashley centre

Besvarelse fra Vodafone UK - Epsom - Ashley centre
I visited the Vodafone store in Epsom on 17/06 to purchase a roaming package for use abroad. I made it very clear that I wanted the package applied only to my own phone number. However, the person assisting me—who was impatient, dismissive, and seemed unwilling to listen—ended up activating the roaming package on my husband's phone instead.
Because I had no idea this mistake had been made, I used mobile data while abroad, and the resulting roaming charges were added to my bill.
To be honest, I was already concerned that something like this might happen because of the person's attitude. I even asked several times, "Are you sure it's been applied to my number?" Each time, I was told, "Yes, I'm sure," in a way that simply brushed me off.
Please ensure that your staff have the communication skills needed to listen carefully to customers. If they don't, they should receive proper training. Customers shouldn't have to spend an hour on the phone with customer service trying to resolve mistakes that could have been easily avoided.

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari - the store manager was great very clear explaining and helpful - great service

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari helped me save money on my SIM only deal!

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari at Epsom Vodafone was very helpful. Assisted in renewing my contracts and saving me money in the process. Thanks.

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari was really accommodating with my grandad and got his contract down a lot so thank you!

Besvarelse fra Vodafone UK - Epsom - Ashley centre

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari was excellent in every way
Very knowledgeable and helpful
I came in so stressed and left one very happy lady

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hanuma - amazing service and help with transferring my mums phone and my phone. Thanks!

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hanuma was great, very helpful and knowledgeable - terrific deals on 2 new iPhones. Very happy!!

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari at epsom branch did a lovely job and was able to sort out my phone after it was sim locked. He was extremely helpful and knowledgeable.

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hari from the Epsom Vodafone store was so very helpful. He went through my account with me, deleting add ons that I didn’t either use or need. He didn’t try to sell me an expensive phone or contract. He was honest and kind . Thank you Hari !

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Frirndly approach and excellent service by Hanuma.

Besvarelse fra Vodafone UK - Epsom - Ashley centre

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hanuma was very patient and helpful. Definitely 5 stars!!

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Hanuma was really helpful chatting through all my options

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Friendly meeting very helpful
Gave an excellent service & discount on new contract with HARI at Epsom store

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Exceptional friendly customer service and interaction with Hari store manager. Got a great deal .

Besvarelse fra Vodafone UK - Epsom - Ashley centre

Besvarelse fra Vodafone UK - Epsom - Ashley centre
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.