While going in for a few new contracts (multiple visits) the account seemed to have issues activating the devices. The lines weren't flawless connecting but the workers were kind, friendly and got the... Se mere
Virksomheden har svaret
Lokation
Skift lokation117 Princes Street, EH2 3AA EDINBURGH, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was helped today by Callum Smith who was absolutely brilliant. I wasn't in a position to sign up today but Callum gave me all the information I needed and a whole lot more. Callum either knew the... Se mere
Virksomheden har svaret
Had a problem with my new phone and went into the shop to see what my options were. The shop was super busy but I was seen almost immediately and was listened to and helped by several amazing staff, e... Se mere
Virksomheden har svaret
Pranjal in Edinburgh was absolutely great. He made things go very smoothly. Great guy.
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Edinburgh Princes St
Skrevet af virksomheden
Kontaktoplysninger
117 Princes Street, EH2 3AA, EDINBURGH, Storbritannien
4,3
Fremragende
94 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
10/10 service guys , fast and reliable
I arrived at the store seeking assistance with my blocked SIM card and a young handsome chap called Sid was very fast to jump on my case and solve all my issues I had , service was very fast and reliable and I was in and out the store within no time , 10/10 service and I will Continue to use this store in the future with all my needs .
10/10 service guys and thank you
I will be seeing yous all soon with my special homemade triple chocolate fudge brownies that I had promised 😉👌🏾
7. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
While going in for a few new contracts (multiple visits) the account seemed to have issues activating the devices. The lines weren't flawless connecting but the workers were kind, friendly and got the job done. If you're looking for an attentive advisor Vodafone Princes Street is your best bet :)
31. marts 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hi Jessica. Thank you for your review for our team in the Edinburgh Princes Street store. Minus the issue(s), it's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly efficient service with staff…
Incredibly efficient service with staff that go the extra mile to give you a tailored experience specified directly to your needs.
6. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hi Dan. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi,GUYS PLEASE IGNORE VODAFONE
Hi,GUYS PLEASE IGNORE VODAFONE. i got a Vodafone 2 years contract and this is the bad network in the UK. I work through apps and I need very good network connections due to my work.
I have been calling them to fix my problem from one and half years. Now I got different network provider and Vodafone taking money every month for nothing. I have noticed from last two months they have increased my bills which one is really shocking. Whenever I phone them they tell me do troubleshooting, change phone, change SIM or disconnect the line without any solutions. They are just still my money please think about Vodafone before take their contract. They said I can’t even cancel this contract because it will come to my credit file. Please ignore them and I will tell my friend and family not to get Vodafone contract.
7. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Javid, I can completely understand why you need a good connection on your phone. You can cancel the contract for free if you are out of your commitment dates. Your credit file would only be impacted if bills were left unpaid. Depending on the connection in your local area we maybe able to get it looked at, please can you reach out to my team through the links below.
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Fast and efficient service
I Visited Vodafone to renew my contract, I was quickly welcomed by a gentleman named Usman. We sat down and he explained my options, he listened to my requirements and in no time at all I had renewed my contract with a more adequate tariff at a very reasonable price. Thank you.
20. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Philip,
Thanks for letting us know what an amazing job Usman did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My Hero James
Upgrading my phone lines was made so smooth and easy by James. Being such a dinosaur I was worried I wouldn't understand what was happening but he kept my in the loop every step of the way. A true credit to the brand
9. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Gareth,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing service from Staff
Amazing service, good staff very professional 5 stars overall lovely experience.
8. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Kaif,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
The staff were very friendly and…
The staff were very friendly and professional . Every question that i asked was explained well. My experience there was lovely and would definitely come back again if i need anything. Id give the service 6 stars if i could.
28. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Modi,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Amazing customer service!!
I had to upgrade my phone so I thought I would try the princes street shop, I’m glad I did! The customer service was fantastic! I will be back so thanks once again.
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Mark,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Amazing customer service
2. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hi Adam,
It's great to hear how amazing the service in our Edinburgh store was. Thanks for sharing this.
We're always here to help, if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alan from the vodafone store on…
Alan from the vodafone store on princess st. He was absolutely amazing with helping us. 5 stars!!!
23. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Jorge,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alan was fantastic
Alan was fantastic, helping this an old damsel in distress! Thank you
18. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Edinburgh Princes St
Hey Pat,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Alan directly.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.