Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... Se mere
Virksomheden har svaret
Lokation
Skift lokation33 Silver Street, DH1 3RD Durham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Se mere
Virksomheden har svaret
I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... Se mere
Virksomheden har svaret
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Durham
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
33 Silver Street, DH1 3RD, Durham, Storbritannien
4,7
Fremragende
148 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Visited the store to check on my…
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contracts that has improved the performance and saved us both money.We felt very well informed about all the available services.We didn’t feel rushed to make our decisions and both members of staff were incredibly friendly.We both had a very positive experience.Thank you so much.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I have two lines of Vodafone
I have two lines of Vodafone, an esim for my wife and a sim card my cell phone, approximately 4 or 5 weeks ago we have communication problems, slow internet and the worst not being able to call or receive calls, the same with text messages, I went to the Vodafone office in Durham city and they asked me to wait 4 days for a technical problem that they were solving, another 10 days have passed I came back and the person who attended me told me that he also has the same problem and can not do Nothing to solve the problem, tells me to claim through the Vodafone website something that I cannot do if my connection is unstable, and chat with a robot does not help at all.
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Jorge,
We’re really sorry to hear about the experience you’ve had, and we understand how frustrating it must be to deal with ongoing call, text, and data issues especially when it’s affecting both lines on your account.
We apologise that the problem hasn’t been resolved within the timeframe you were initially advised, and that your follow‑up visit to the Durham store didn’t provide the support you expected. That’s certainly not the level of service we aim to deliver. We also understand how difficult it can be to seek help online when your connection is unstable, and we’re sorry that this made things even more challenging.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Aisha was really kind and helpful at…
Aisha was really kind and helpful at the Durham branch
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Katie,
Thanks for the lovely review and fantastic support for Aisha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service spot on
The service spot on, staff we great n helpfull
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Dave,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly efficient &effective
Served by Aisha. Friendly,efficient and effective
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff were all extremely helpful…
The staff were all extremely helpful and patient, explaining what needed to be done and doing it efficiently.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Sally and Rebecca
Served by Sally and Rebecca, excellent service provided and highly recommend. Thanks Vodafone!
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Janice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visit Vodafone Durham regularly and…
I visit Vodafone Durham regularly and the girls there never fail to help me, whether its a small issue or a massive thing, they always try and get it sorted there and then. When they can’t, they keep me updated and eventually the issue gets resolved! Amazing service each and every time!
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sally was fabulous
Sally was fabulous, so kind and clear, if I could give a 100/10 I would.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good phones
Rebecca, Sally and Gina served me and my partner today. All were so lovely and chatty, they are overdue a raise!
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey there,
Thanks for the lovely review and fantastic support for Rebecca, Sally and Gina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab service
Very glad I was served by Sally today. She was amazing! I’m really pleased with my new purchase.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Nat,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Durham
Hey Ravan,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sally was very helpful and informative
Sally was very helpful and informative
Very friendly and supportive
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Janet,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful! Rebecca has been so lovely, provided really helpful advice and helped me sort everything I needed.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The lady was super nice and helpful!
The lady was super nice and helpful!! Great experience!
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The service was fantastic and…
The service was fantastic and excellent. Sally and the other teammates were tremendously precise at providing the customer service required. I will come back a 1000 times.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Durham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
My experience was amazing and smooth…
My experience was amazing and smooth thanks to Sally Gaboun.
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey,
Thanks for the lovely review and fantastic support for Sally Gaboun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The experience was amazing
The experience was amazing, I went to Vodavone durham, and my experience was great. Thanks to Sally, she made everything easy and smooth. She was so friendly and helpful and made my experience so much better. She helped us with a smile on her face. I wish her all the best as she was the best employee I have ever interacted with at a vodafone branch.
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Durham
Hey Em,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.