The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... Se mere
Virksomheden har svaret
Lokation
Skift lokation8 Cornhill, DT1 1BA Dorchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Virksomheden har svaret
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Se mere
Virksomheden har svaret
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Dorchester
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
8 Cornhill, DT1 1BA, Dorchester, Storbritannien
4,9
Fremragende
161 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helped set up my broadband
Helped set up my broadband. Everything works well
5. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Thanks for the five star review, PJ. We love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service all round
Excellent service all round. I thought this store was much better than the Poole shop. Very pleasant staff.
5. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hello, Christine,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a nice coffee while I waited for…
Had a nice coffee while I waited for Ben to complete my data transfer he was very efficient with the process and kept me fully updated as he went
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Stephen,
Thanks for your review for Ben. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really good service from Sam
Really good service from Sam. Very attentive and helped me set up my new phone.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Hazel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Matt helped set up my email and saved…
Matt helped set up my email and saved me money on my deal. Very nice man. I am very grateful.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Helen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the customer services…
Very pleased with the customer services provided. Jade not only saved me money on my sim plan she also saved me money on my home broadband and landline.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi GT,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was ever so helpful
Sam was ever so helpful. Transferred everything to my new phone. Very knowledgeable and professional. I'll spread the word, as this shop is worth the visit!
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very pleased
Very pleased. The man fixed my ringtone. I think he was called Matt. Also my phone couldn't open am app which he also fixed. Thanks
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hello, Christine,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the store with trouble…
I came into the store with trouble using my radio on my Nokia phone. I couldn't use it! Sam found what the issue was and solved it. He then checked my account and saved me money by transferring me from pay as you go to pay monthly. I also now, don't have the trouble of going into a shop each month to top up.
3. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Geoffrey. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very impressed with Sam and Jade
Very impressed with Sam and Jade. They are very helpful. They both worked together to give me the best possible service
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Denise
This is a great review for Sam and Jade. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
I came into store with a very old phone…
I came into store with a very old phone and upgraded to a new phone Jade was really helpful with helping me set up my phone.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Pearl,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Sam in this store
Amazing service from Sam in this store. He’s a very knowledgeable man.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Mrs Carman,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I visited Vodafone yesterday with my…
I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing this he also made me a coffee and offered us biscuits. It was so nice to have such a person centered visit into Vodafone for a change ! Well done Sam you are a credit to Vodafone! Long may this service continue.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Mrs Miller,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was excellent and was quick and…
Reece was excellent and was quick and informed. Great customer service, simply and easy getting my new phones
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Rachel,
It's great to hear about your recent experience and feedback for Reece. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was very helpful in helping me…
Reece was very helpful in helping me get my new phone sorted, at a cheaper cost too! And was very clear with how to transfer all the info over, I even felt confident doing it myself!
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Cathy,
Thank you for your review and feedback for Reece.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hamish in Dorchester Vodafone
Hamish in Dorchester store is an huge asset to the company. Kind, helpful, polite. Customer service is always at the max.
Over the last 8 months, I have ensured that I only deal with Hamish due to his professionalism and striving to do his upmost for his customers.
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Michelle,
Thank you for taking the time to leave a review and sharing this feedback for Hamish.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Billing
I discovered Vodafone have a nice little scam going. if you make a one-time payment it disables your direct debit and sets your account to "Bill Me", which then results in a missed direct debit payment, plus late payment charge. I have been around this loop for two months now with the Egyptian call centre. This was confirmed via an in person discussion at my local Vodafone shop. I have wasted hours trying to sort this out. Absolutely dreadful billing dept. - stay well away from Vodafone!!!
15. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi there,
Thanks for taking the time to share this feedback with us, we can only apologise for the problems you've experienced since making a one-time payment to us. We're here to help with this!
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent Paul
Paul dealt with me when I purchased my new phone. He was excellent, very patient and spent as much time as was needed. So good to still have the shop in Dorchester and Paul and his team so very polite and helpful.
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi. Thank you for your review for Paul and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Dorchester
Hi Sam. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Hamish
Great service from Hamish, excellent team, straight forward swapping of contract and new phones for myself and husband
15. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Dorchester
Hi Aimee,
Thanks for sharing your fabulous feedback for Hamish. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.