Dave was super helpful after helping us with sorting some air time and phone contract plans. He helped us fully understand our plans as well as get us some better and cheaper air time plans!
Virksomheden har svaret
9 Orchard Street, OX11 7LG Didcot, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Dave was super helpful after helping us with sorting some air time and phone contract plans. He helped us fully understand our plans as well as get us some better and cheaper air time plans!
Virksomheden har svaret
I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up sellin... Se mere
Virksomheden har svaret
I visited the Vodafone store in Didcot this morning because my handset has been out of contract for some time and I wanted an upgrade. My enquiry was dealt with by Dave, who was brilliant. He listened... Se mere
Virksomheden har svaret
Just got back from Vodafone Didcot with a new phone and contract. I only walked in looking for a price for a handset but Sufy offered to help and was very knowledgable and helpful, managing to find m... Se mere
Virksomheden har svaret
Skrevet af virksomheden
9 Orchard Street, OX11 7LG, Didcot, Storbritannien
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service from Summer and she check all deals that could be provided.

Besvarelse fra Vodafone UK - Didcot
I was considering leaving Vodafone after many years however, Summer took the time and had the patience to run through my usage and coverage require requirements and came up with a perfect package, for me, for the next two years. Great customer service and a great manner in which to retain long-standing customers.

Besvarelse fra Vodafone UK - Didcot
Anjie was covering at the Didcot branch today. She was incredibly helpful and very easy to talk to. I left feeling like I’d been paid not like I’d just spent money :)

Besvarelse fra Vodafone UK - Didcot
Drew from the Didcot store was amazing- so helpful and led me through the process exceptionally! He went the extra mile and made the whole experience stress free!

Besvarelse fra Vodafone UK - Didcot
I lost my phone this weekend and a very helpful young man called Drew at the Didcot store helped me through the whole stressful ordeal! So calm and very happy to help me get back on the road. Thanks so much.

Besvarelse fra Vodafone UK - Didcot
Drew was extremely helpful in helping me get a replacement sim! Made the process seamless and was very knowledgeable.

Besvarelse fra Vodafone UK - Didcot
Drew and summer, fantastic customer service, thank you for all your help.

Besvarelse fra Vodafone UK - Didcot
Drew was very helpful and fixed the problem with my phone.

Besvarelse fra Vodafone UK - Didcot
Dave was very helpful and friendly

Besvarelse fra Vodafone UK - Didcot
Drew. He was so helpful and knowledgeable. I'd struggled with chatting to Vodafone online to get an eSIM sorted and he set it all up for me and saved me from a very stressful situation

Besvarelse fra Vodafone UK - Didcot
I visited the Vodafone store in Didcot this morning because my handset has been out of contract for some time and I wanted an upgrade. My enquiry was dealt with by Dave, who was brilliant. He listened to what I wanted and talked me through some different options in a knowledgeable but not pushy way. The process was really straightforward and I left as a happy customer :)

Besvarelse fra Vodafone UK - Didcot
I saw two members of staff, Dave and Summer, on two separate days. They could have been more helpful and friendly. They knew exactly what I wanted and sorted everything out promptly and efficiently.

Besvarelse fra Vodafone UK - Didcot
Summer was so helpful and explained everything. She was not pushy and very polite.

Besvarelse fra Vodafone UK - Didcot
Summer guided me through my new phone choices, including upgrading my tablet options. Throughout she gave me advice best suited to me whether it would save me money, future considerations about my choices and excellent advice about adapting my choices to suit my options. Her customer service was exemplary and I look forward to returning to the store to collect my order

Besvarelse fra Vodafone UK - Didcot
I just felt Drew who served went above & beyond! He was a pleasure to deal with & I felt he knew exactly what he was doing & explained everything to me! He even managed to get my bill down! 😊
Well done & so glad I didn’t need to speak to Vodafone’s AI Tobi

Besvarelse fra Vodafone UK - Didcot
Drew and Dave were able to sort my issue professionally and quickly and hence the 5 stars.
The problem I was having was complex and required sos assistance. The biggest problem Drew and Dave faced is that there was no SLA for them to provide me and so close to Christmas I needed this as I needed my number in order to make payroll payments. They, however, were happy to pass on all the knowledge they could and looked to get the best/most efficient option completed for me.
On the other hand, a sales director type person was in the store training a new employee this afternoon. This individual used scare mongering tactics that I did not appreciate and was shocked to hear. Among other things I heard: ‘Here’s a link to give me anonymous feedback, but just remember I know where I was on the 17th’ and similar type remarks. As a new female member of staff (with the sales director being an older gentleman) I would have ran a mile. I was shocked. I of course would leave a negative review for this but I want Dave and Drew to have their 5 stars. 🌟
Thank you Drew and Dave.
I hope Vodafone are able to reset the feedback for the sales director so that GENUINE feedback can be given without threat or fear.

Besvarelse fra Vodafone UK - Didcot
Drew laid out all my options and managed to find me the best deal!

Besvarelse fra Vodafone UK - Didcot
Came in, was seen straight away. Dave listened to us and got us the most suitable phone and plan for ours needs and finances

Besvarelse fra Vodafone UK - Didcot
I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up selling. He understood my budget, my needs and took the time to find me the most incredible deal that I would never have been able to find myself. I think I'll always go in store now, I thought online was quicker and better but I was wrong. Drew really was excellent, as was his colleague Nikki.

Besvarelse fra Vodafone UK - Didcot
I went to Vodofone Didcot and Summer was so friendly and helpful. I was asking to upgrade my air plan and She was give me the best price from Vodofone. Thank you very much Summer.

Besvarelse fra Vodafone UK - Didcot
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