Vodafone UK - Didcot Anmeldelser 69

TrustScore 4.5 ud af 5

4,7

9 Orchard Street, OX11 7LG Didcot, GB


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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Dave was super helpful after helping us with sorting some air time and phone contract plans. He helped us fully understand our plans as well as get us some better and cheaper air time plans!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up sellin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I visited the Vodafone store in Didcot this morning because my handset has been out of contract for some time and I wanted an upgrade. My enquiry was dealt with by Dave, who was brilliant. He listened... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just got back from Vodafone Didcot with a new phone and contract. I only walked in looking for a price for a handset but Sufy offered to help and was very knowledgable and helpful, managing to find m... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 9 Orchard Street, OX11 7LG, Didcot, Storbritannien

4,7

Fremragende

TrustScore 4.5 ud af 5

69 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Very good service from Summer and she…

Very good service from Summer and she check all deals that could be provided.

6. juni 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Claire,

Thanks for the lovely review and fantastic support for Summer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I was considering leaving Vodafone…

I was considering leaving Vodafone after many years however, Summer took the time and had the patience to run through my usage and coverage require requirements and came up with a perfect package, for me, for the next two years. Great customer service and a great manner in which to retain long-standing customers.

19. maj 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

An excellent experience

Anjie was covering at the Didcot branch today. She was incredibly helpful and very easy to talk to. I left feeling like I’d been paid not like I’d just spent money :)

16. maj 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Drew from the Didcot store was amazing-…

Drew from the Didcot store was amazing- so helpful and led me through the process exceptionally! He went the extra mile and made the whole experience stress free!

24. april 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey MaryJane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service!

I lost my phone this weekend and a very helpful young man called Drew at the Didcot store helped me through the whole stressful ordeal! So calm and very happy to help me get back on the road. Thanks so much.

9. marts 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey pauline
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Drew was extremely helpful in helping…

Drew was extremely helpful in helping me get a replacement sim! Made the process seamless and was very knowledgeable.

2. marts 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Immy,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Drew and summer

Drew and summer, fantastic customer service, thank you for all your help.

6. februar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hi Jo,

Thank you so much for your wonderful review and the amazing support you’ve shown for Drew —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Drew was very helpful and fixed the…

Drew was very helpful and fixed the problem with my phone.

2. februar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hi Gillian,

Thank you so much for your wonderful review and the amazing support you’ve shown for Drew —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dave was very helpful and friendly

Dave was very helpful and friendly

31. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Marina,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service from Drew

Drew. He was so helpful and knowledgeable. I'd struggled with chatting to Vodafone online to get an eSIM sorted and he set it all up for me and saved me from a very stressful situation

29. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Laura,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service!

I visited the Vodafone store in Didcot this morning because my handset has been out of contract for some time and I wanted an upgrade. My enquiry was dealt with by Dave, who was brilliant. He listened to what I wanted and talked me through some different options in a knowledgeable but not pushy way. The process was really straightforward and I left as a happy customer :)

28. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Liv,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service.

I saw two members of staff, Dave and Summer, on two separate days. They could have been more helpful and friendly. They knew exactly what I wanted and sorted everything out promptly and efficiently.

17. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Penny,

Thanks for the lovely review and fantastic support for Dave and Summer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Summer was so helpful and explained…

Summer was so helpful and explained everything. She was not pushy and very polite.

13. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Annie,

Thanks for the lovely review and fantastic support for Summer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Summer customer service

Summer guided me through my new phone choices, including upgrading my tablet options. Throughout she gave me advice best suited to me whether it would save me money, future considerations about my choices and excellent advice about adapting my choices to suit my options. Her customer service was exemplary and I look forward to returning to the store to collect my order

11. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Thomas, ​



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team​

Bedømt til 5 ud af 5 stjerner

I just felt Drew who served went above…

I just felt Drew who served went above & beyond! He was a pleasure to deal with & I felt he knew exactly what he was doing & explained everything to me! He even managed to get my bill down! 😊
Well done & so glad I didn’t need to speak to Vodafone’s AI Tobi

8. januar 2026
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

All Hail Drew and Dave in Didcot

Drew and Dave were able to sort my issue professionally and quickly and hence the 5 stars.

The problem I was having was complex and required sos assistance. The biggest problem Drew and Dave faced is that there was no SLA for them to provide me and so close to Christmas I needed this as I needed my number in order to make payroll payments. They, however, were happy to pass on all the knowledge they could and looked to get the best/most efficient option completed for me.

On the other hand, a sales director type person was in the store training a new employee this afternoon. This individual used scare mongering tactics that I did not appreciate and was shocked to hear. Among other things I heard: ‘Here’s a link to give me anonymous feedback, but just remember I know where I was on the 17th’ and similar type remarks. As a new female member of staff (with the sales director being an older gentleman) I would have ran a mile. I was shocked. I of course would leave a negative review for this but I want Dave and Drew to have their 5 stars. 🌟

Thank you Drew and Dave.

I hope Vodafone are able to reset the feedback for the sales director so that GENUINE feedback can be given without threat or fear.

17. december 2025
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Fern,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Drew laid out all my options and…

Drew laid out all my options and managed to find me the best deal!

13. december 2025
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service

Came in, was seen straight away. Dave listened to us and got us the most suitable phone and plan for ours needs and finances

7. december 2025
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I will always go in store from now on!

I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up selling. He understood my budget, my needs and took the time to find me the most incredible deal that I would never have been able to find myself. I think I'll always go in store now, I thought online was quicker and better but I was wrong. Drew really was excellent, as was his colleague Nikki.

24. november 2025
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

Hey Emilie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I went to Vodofone Didcot and Summer…

I went to Vodofone Didcot and Summer was so friendly and helpful. I was asking to upgrade my air plan and She was give me the best price from Vodofone. Thank you very much Summer.

14. november 2025
Uopfordret anmeldelse
Vodafone UK - Didcot-logo

Besvarelse fra Vodafone UK - Didcot

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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