Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Se mere
Virksomheden har svaret
Lokation
Skift lokation9-10 Prebend Road, DL1 1NT Darlington, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her
Virksomheden har svaret
Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Se mere
Virksomheden har svaret
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Darlington
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
9-10 Prebend Road, DL1 1NT, Darlington, Storbritannien
4,8
Fremragende
169 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Professional and fast service
Professional and fast service. Mrs. Gosia - I recommend
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Marcin,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in store with Neive and she has…
Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Lesley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in store with neive she explained…
Been in store with neive she explained things great and made my experience less stressful
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
"Hey Matthew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
customer service lied
customer service lied i siedbi wanted the plan to start in 2 weeks time seid thats ok dont I stall sim until you want it to start got home and found it all ready started liers and scammers
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hi there,
We're sorry to hear about your experience and understand how frustrating this must have been.
When a SIM is activated, the plan usually starts once the activation process is completed. We never intend to provide misleading information, so we're sorry if the expectations set during the conversation didn't match what happened.
We'd like the opportunity to look into this further and review what happened. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.
You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Kind staff and hardy working
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
I popped in today to ask about the…
I popped in today to ask about the broadband and I received a great deal and great advise from Andrew
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was extremely helpful and made…
Andrew was extremely helpful and made the purchase of a new phone and plan extremely easy
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Dave,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was extremely helpful
Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information).
Being in a remote area with prohibitive costs for fibre, he offered an affordable solution (we're not heavy users) which we could set up easily ourselves. I purposefully delayed posting this, to be sure the solution worked. We are now back online after months of disentangling ourselves from a contract not fit for purpose. He also gave me a good deal my new mobile contract.
Thank you so much Dan for guiding us through a complex problem and coming up with a broadband solution!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey there,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into the Darlington store to…
Called into the Darlington store to collect a mifi device for our caravan. Excellent service, lovely, helpful staff and great price!
Will certainly use them again for my next upgrade. Really impressed with service and staff in Darlington store
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Phillippa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was very helpful and sorted my…
Andrew was very helpful and sorted my problem out
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Iain,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ewan was very knowledgeable
Ewan was very knowledgeable, he listened to my needs and offered a plan that suited me.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Jennifer,
Thanks for the lovely review and the fantastic support you’ve shown for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed advice on my existing contract
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language and non technical jargon what options were available to me. They genuinely cared about me as a customer and not just another sale. I decided to take out a new contract as a result of their customer service and care. I highly recommend this store and Vodafone.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Philip,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A extremely informative and helpful and…
A extremely informative and helpful and easyupgrade
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neive at Darlington Vodafone branch
Neive at Darlington Vodafone branch was brilliant today helping me change my broadband and SIM only accounts she was very professional and she certainly knows her job too many thanks Neive
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Steve,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to your Darlington store was…greeted by nieve
Went to your Darlington store was greeted by .Nieve she was very attentive. And helpful and explained the process . She is a credit to your store . And company thank you rowan jefferies
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went down and was helped by Neive
Went down and was helped by Neive. She was lovey and helpful. Made everything really easy good worker.
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Meagn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a chat with Neive at the shop…
Had a chat with Neive at the shop without buying anything and she was so lovely, she’s a credit to the team and to her manager. Some shops dismiss people when they don’t want to spend money but she was so kind and helpful and explained everything she was doing to fix my phone. I say give the girl an extra 10 minutes on her next lunch for being such a ⭐️
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
DAN.W was amazing at the Darlington…
DAN.W was amazing at the Darlington store. So helpful and informative and nothing was too much trouble. Would highly recommend.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
First rate service!
First rate service My husband and I went to the Darlington store because we needed help withe management of our phones. Store manager Reece was excellent in his handling of our concerns and was able to give good advice in addition to reviewing our contract which reduced our costs.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Darlington
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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