Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Se mere
Virksomheden har svaret
Lokation
Skift lokation5 South Walk, NP44 1PU Cwmbran, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Se mere
Virksomheden har svaret
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Se mere
Virksomheden har svaret
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cwmbran
Skrevet af virksomheden
Kontaktoplysninger
5 South Walk, NP44 1PU, Cwmbran, Storbritannien
4,9
Fremragende
139 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
TECH TRANSFER WENT WELL
I saw Mic and Cait who sorted out my contract and did tech for me
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Jeanette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin was so helpful!
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Williams,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped me with my phone
Helped me fix my phone! Very friendly saw caitlin
28. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey there,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
I spoke to Michaela and Caitlin who helped me get up and running with my new phone, and are always very friendly.
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Myra,
Thanks for the lovely review and fantastic support for Michaela and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
I was very pleased with my experience instore. Hywel was very helpful and patient. Would definitely recommend to friends and family
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michaela in shop was Good on everything…
Michaela in shop was Good on everything thank you
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Peter,
Thank you for your review for Michaela. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caitlin was extremely helpful
Caitlin was extremely helpful. Very good to bring my partner up to date with a new phone!!
9. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Michaela helped update to new phone as…
Michaela helped update to new phone as old phone won't charge. Great service
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Chloe,
Thanks for letting us know what an amazing job Michaela did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin and Libby were a great help…
Caitlin and Libby were a great help with saving money on the sim only upgrade.
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Steph,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caitlin in cwmbran was brilliant happy…
Caitlin in cwmbran was brilliant happy with phone
17. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Cher, thanks for youe awesome feedback for Caitlin 😊 All the best, The Vodafone Social Media Team
Had an amazing experience today in…
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. Amazing customer service experience for me. She really went above and beyond. Vodafone is lucky to have her as part of there team. They were all so welcoming rather than three aswell as changing my phone contract I will be changing my broadband because of her excellent customer service. ❤️
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Lara. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to thank Caitlin in the…
I would like to thank Caitlin in the Cwmbran store who reorganised several accounts for me renewing contracts which other Vodafone employees appeared unable to do due to system issues. Caitlin was polite, cheerful, pleasant & very professional & an absolute credit to the Vodafone organisation. Caitlin should be mentored for a management position.
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
After several issues with accounts and…
After several issues with accounts and phones and the like, Caitlin from the Cwmbran store was incredibly helpful and her customer service was exemplary.
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Megan who served me was very helpful…
Megan who served me was very helpful and polite/professional and helped me get the phone and deal that I was very happy with. Will definitely look for Megan when I'm next due for upgrade or advice and help.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Andrew,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone deal.
Thanks,
The Vodafone Social Media Team
Michaela has great customer service…
Michaela has great customer service skills and she also help to make my bill better we I was paying £23 for just sim contract and then we got a offer of a sim and a phone for £33
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had an issue with my contract
Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .
Issue was resolved quickly and I left to go do my Christmas shopping.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Chloe. Thank you for your review for Markuss. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Michaela at…
Excellent service from Michaela at cwmbran. Thank you Gaynor
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Gaynor,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Carla was really helpful in the store …
Carla was really helpful in the store helping with a data transfer
6. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hey Nigel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
My phone had died and Michaela sorted out a new phone, new package and restored all my data. Such a relief. Very impressed with the service received.
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Hi Anne,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new phone.
Thanks,
The Vodafone Social Media Team
Carla provided fantastic information
Carla provided fantastic information
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cwmbran
Thanks for your awesome feedback for Carla
All the best, The Vodafone Social Media Team
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