What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Se mere
Virksomheden har svaret
Lokation
Skift lokation2 Castle Street, GL7 1QA Cirencester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Se mere
Virksomheden har svaret
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Se mere
Virksomheden har svaret
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cirencester
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
2 Castle Street, GL7 1QA, Cirencester, Storbritannien
4,9
Fremragende
232 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Came in with issues regarding maps
Came in with issues regarding maps. Alex fixed our issue quickly and efficiently and then dove into my account to see if we could upgrade. He managed to upgrade my broadband for higher speeds and he also helped us leave 02 and take out a new phone and plan on the Vodafone network. 5 stars
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Chris. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, clear explanations from Kieran
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Hamish,
Thank you for you review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
He was really helpful in upgrading my…
He was really helpful in upgrading my sim and setting me up with a secondary sim. Explained future options to consider with upgrading to a new phone when I'm ready in the near future.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Eliza,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was very helpful and took the time…
Alex was very helpful and took the time to get me the best phone for my requirements. Highly recommended.
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Mr Pawling,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had an issue with my SIM.Kieran…
I had an issue with my SIM.Kieran managed to sort the problem out for me. Kieran is the most professional sales advisor I have met. He is a credit to Vodafone and a wonderful representation for young people.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Maz,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Your colleague was very helpful and…
Your colleague was very helpful and patient with me. He helped sort out my new phone after I washed the old one. He took time to transfer everything over for me.
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He was incredibly helpful
He was incredibly helpful, spoken in easy to understand terms and got us the best deal
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Served by Jess
Served by Jess. Helpful, communicative and made whole experience straightforward.
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Dawn,
Thanks for the great feedback for Jess, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We met Jess in the Cirencester office
We met Jess in the Cirencester office.
Helped to sort out all our problems in no time at all! A 5 star girl to treasure!
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Jennie. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Highly recommend Vodafone Cirencester
Tom was knowledgeable, helpful and had a very pleasant way about him. His empathy and patience is a rare find. I would highly recommend visiting Vodafone Cirencester and Tom.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hey C Walker,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super helpful
Super helpful, amazing customer service from Kieran. And thank you to Tom and Jess. Happily kept my two little boys entertained whilst I had an upgrade :)
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Michaela. Thank you for your review for Kieran, Tom and Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service …
Kieran was more than helpful and knowledgeable, great customer service!
22. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Had the most amazing service delivery…
Had the most amazing service delivery by Tom at the Cirencester Shop!!!
Superb knowledge and advice.
Thanks for a great experience Tom!
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hey Heine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient member of staff who took time…
Patient member of staff who took time to talk us through process of porting number from one account to another.
Kieran
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran and Tom were both very helpful…
Kieran and Tom were both very helpful above and beyond just shop staff
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Adelma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great knowledge and helpful
Tom and Keiran were great. I popped in for some help after a few days on the phone to Vodafone and they exceeded expectations.
They took the time to find the problem with my account, fix it and then ensure I left with the broadband package I was after, and fitted earlier!
In addition they upgraded my mobile to a cheaper and better contract.
I absolutely recommend this store!
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Gary,
This is lovely feedback for Tom and Keiran. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I just had about my best customer…
I just had about my best customer service experience ever. I'd lost my phone, Vodafone central promised a sim card which never arrived, so much distress after a week without a connection to the world. Kieran sorted me out 100% - he's a real expert. The whole team is very helpful - I couldn't recommend it more
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Roy,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jess in your Cirencester office
Jess in your Cirencester office was very helpful and not only cleaned the charger socket but gave me some good advice on my various plans.
A very impressive young lady.
26. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess and Alex deserve FIVE STARS !!!!!
Jess and Alex were very friendly and helpful in the Cirencester Vodaphone shop yesterday. The automatic new mobile contract didn’t suit our circumstances and they quickly found a way to give us a much better adapted contract at the same price for 24m. We think they deserve FIVE STARS !!!!!
23. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hello, James,
It's great to hear about the positive experience which you had with Jess and Alex. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone staKieron saved the day…
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point me buying it or the matching tablet if couldn't get my emailmails on it.
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cirencester
Hi Patricia,
This is a great review for Kieron. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.