Vodafone UK - Cirencester Anmeldelser 

232
TrustScore 5 ud af 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 2 Castle Street, GL7 1QA, Cirencester, Storbritannien

4,9

Fremragende

TrustScore 5 ud af 5

232 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(232)

42.359 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Review

Zu has been extremely helpful with us this afternoon changing from Sky to Vodophone and setting up our two phones today. Also she has checked our broadband and package and we now know when we can renewn it. We are very pleased with the help and advise we have received this afternoon

3. september 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Visited Vodafone Cirencester and was…

Visited Vodafone Cirencester and was helped by Jess. She was brilliant. Very knowledgeable and efficient. Couldn’t rate more highly. Thank you for your help.

1. september 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful and efficient service you received.

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent assistance from all members…

Excellent assistance from all members of staff , very welcoming and very knowledgeable. Resolved my problem extremely quickly great job guys . Zuveria although being a new member of staff was incredibly professional in her job role 👏 👍

1. september 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Zu was very helpful

Zu was very helpful. Charming too.

8. august 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

So helpful and approachable

I went into the Cirencester branch of Vodafone with an elderly friend who wanted to change her pay as you go phone. All three assistants were incredibly helpful. They didn't have the phone in stock so advised us to purchase one at Argos. Having done this they quickly set the phone up, ensuring all her contacts were on her sim, and giving her a quick demonstration. They definitely went above and beyond. She was extremely grateful.

6. august 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Sally,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great product

Great product, great service from Zu and Kieran - thankyou

22. juli 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Darius,

Thanks for the lovely review and fantastic support for GeorgiZu and Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Visited the Cirencester store today to…

Visited the Cirencester store today to sort out my mobile phone contact. Got some great advice from Jess who set up the new contract quickly and efficiently. Perfect service!

12. juli 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ash in Cirencester Shop

Popped in to the Cirencester Vodafone shop on Thursday and we were greeted by Ash. My daughter and I had gone in to look at upgrading as we have been with Vodafone for many years. Well nothing was too much trouble for Ash and he was extremely patient whilst we were looking at different plans. Ash was so very helpful and informative and it was actually nice to sit and chat as well. Ash helped us sort out 3 different plans and everything was so smooth and efficient. A massive thank you to Ash for all your help, knowledge and experience.

3. juli 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Kris,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Keiran was very helpful in ensuring our…

Keiran was very helpful in ensuring our full understanding of the new phone. Previous phone was stolen so he made sure everything was secure, thanks!

4. juli 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Hannah, ​

Thanks for the lovely review and fantastic support for Keiran. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Huge thanks to Jess

Huge thanks to Jess, extremely helpful, great advice and help.

26. juni 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Matt,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Spoke to Dan who set up my broadband…

Spoke to Dan who set up my broadband and phone. Was a few issues and he helped so much. Very patient and would recommend to anyone

26. juni 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Cirencester Shop- Jess the one who wouldn’t give up

The five stars are entirely awarded to Jess who patiently, determinedly and calmly resolved a seemingly intractable problem, for which even Tech Support could not fathom nor resolve.
I drowned my phone in a duck pond! The phone was beyond repair. I needed a replacement mini Sim for the old standard Sim I retrieved from the defunct phone.
Vodophone web site gives the impression that this is a straightforward process; it is anything but when the account I held was a pay as you go. I tried to register my name with tech support who insisted on sending a text to the now, non- existent phone!
Jess, was a far more lateral thinker and her final solution was to borrow a phone from a nearby repair shop, insert the old Sim to receive the one-time security code thus solving the problem.
Thank you Jess.

19. juni 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hi. We're so happy to hear that the issue you experienced was resolved so effectively. We appreciate you bringing this to our attention and highlighting the positive support you received. Thank you for the review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dan in Cirencester

Dan was very friendly and helpful with great customer service skills.
Very happy with the deal he sorted for me

2. juni 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Linda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dan helped me

Dan moved my phone over from O2, extremely helpful and would recommend him to anyone

26. maj 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey James,

Thanks for the lovely review and fantastic support for Dan. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Thank you to Kieran today

Thank you to Kieran today, he is amazing. Explained everything in detail, lovely mandated young man. Kieran is so professional a credit to Vodafone. Thank you Kieran. Maria Phillips

16. maj 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hi Maria,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Absolutely amazing service and support…

Absolutely amazing service and support from Kieran and Dan today! Came in a little bit scared….but they’ve supported me brilliantly with their help!

16. maj 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Gillian,

Thanks for the lovely review and fantastic support for Kieran and Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

My wife and I visited the Vodafone in…

My wife and I visited the Vodafone in Cirencester a week or two ago with faulty signal problem on her phone. We were looked after by a gentleman called Kieran who was very knowledgeable and professional. He informed us it could be a number of issues, it turned out to be a fault within the phone. He made the whole process so easy. Would definitely recommend the Cirencester store, Kieran and his team.

19. april 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Laurence

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amazing customer service from Tom and…

Amazing customer service from Tom and the team! Explained everything perfectly, left very happy customers. Lou & Emily!

18. april 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Louise,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

We were looked after by Jess today who…

We were looked after by Jess today who took alot of time and care to make sure we our phones were sorted out. Very highly recommend, great service.

16. april 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey Jo,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Jess was really helpful in setting up a…

Jess was really helpful in setting up a new upgrade, and with our sim upgrades , she’s a credit to the store and really capable and knowledgable, she’s explained everything really well.

16. april 2025
Uopfordret anmeldelse
Vodafone UK - Cirencester-logo

Besvarelse fra Vodafone UK - Cirencester

Hey there,

Thank you for your review for Jess. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere