Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 High Street, SN15 3ER Chippenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Se mere
Virksomheden har svaret
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
Virksomheden har svaret
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Chippenham
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
7 High Street, SN15 3ER, Chippenham, Storbritannien
4,8
Fremragende
119 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nothing was to much trouble
Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!
28. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
I queued for 20 minutes before being…
I queued for 20 minutes before being seen Some customers left before then.
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Gealdine,
Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service provided by Jo in Chippenham Vodafone store…
The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Chris,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Loads of help from the team,managed to…
Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Philip,
We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex was fantastic
Alex was a fantastic help. Answered all questions and met my needs
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super service by Grace
We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.
17. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Sally,
Thank you for taking the time to review and sharing this great feedback for Grace.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Have used Vodafone for many years they…
Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.
8. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi there,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help and advice when upgrading…
Great help and advice when upgrading plans by Alex. We saved some money which was great.
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey Garry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful He went…
Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him
22. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Sharon,
Thank you for your review and feedback for Alex. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The manager was very helpful as we had…
The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .
12. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey Lucy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved me millions!
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey Debs,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved 80 on broadband
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Nick,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was really friendly and helpful…
Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly
31. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey,
Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you to Sam for upgrading my phone…
Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Ellie,
Thank you for your review and feedback for Sam. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super Jack
Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered
13. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The team were great.
The team were great.
Thank you for your help :)
31. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really lovely and helpful people !
Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Ema,
This is such an amazing review for our Chippenham store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was served by Molly
I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly
10. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hi Karen,
It's great to see your kind words for Molly. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Please pass on my thanks to Mikki
Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!
15. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Hey John,
It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Pre ordered/upgraded, Riah is amazing
Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs
15. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chippenham
Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.