Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
Virksomheden har svaret
Lokation
Skift lokation82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Se mere
Virksomheden har svaret
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Se mere
Virksomheden har svaret
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Chester le Street
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Storbritannien
4,9
Fremragende
204 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ebony was very good and very helpful
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Gordon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ebony was great
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi John. Thank you for your review for Ebony. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ebony went above and beyond today to…
Ebony went above and beyond today to make sure I got the best deal and contract to suit my needs. She was so helpful and very polite, friendly and knowledgeable
29. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Sybil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
CALLUM WAS MOST HELPFUL SORTED…
CALLUM WAS MOST HELPFUL SORTED EVERYTHING
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Jeff. Thank you for your review for Callum. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy was excellent in describing how…
Mandy was excellent in describing how everything works and explained what happens and everything she’s brilliant, she made me feel very welcomed when walking into the shop
17. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Bethaney,
Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Callum at the…
Excellent service from Callum at the Chester le Street branch. Really helpful and well mannered.
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Kathleen,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ebony thank you for your help.
8. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Bibiana. Thank you for your review for Ebony. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Chester le Street
Hi Matt. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ebony Very Good
8. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Thanks for your fab feedback for Ebony.
All the best, The Vodafone Social Media Team
Ebony was very pleasant and extremely…
Ebony was very pleasant and extremely helpful and very professional.
7. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Paula, thanks for your lovely feedback for Ebony. It's always great to see when our team are able to help.
Thanks, The Vodafone Social Media Team
Ebony was very helpful and pleasant and…
Ebony was very helpful and pleasant and professional.
7. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi John. It's great to see Ebony offered such memorable service.
Thanks for your review, The Vodafone Social Media Team
Ebony was very efficient and helped…
Ebony was very efficient and helped greatly with our transfer and made things much easier to understand.
5. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi trevor,
Thanks for your review for Ebony. It's lovely to hear this experience and welcome aboard.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ebony was fantastic explained…
Ebony was fantastic explained everything we needed to know and completed our transfer to Vodafone would highly recommend
5. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Sheila,
This is lovely feedback for Ebony. Thanks for your kind words. It's great to have you with us.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great help as always
Ebony sorted moving to a sim only contract for my Mam and helped ups understand how to transfer the account from myself to her to make it an easy experience. Mandy also supported with some extra information around the contracts as she has transferred her own accounts so talked us through a customer experience. Great help from the girls as always :)
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Dale,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Chester le Street
Great service received today by Ebony. Really clear and explained everything and saved us money too.
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hi Chris,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Mandy in the Vodafone Chester le Street…
Mandy in the Vodafone Chester le Street store helped me get back into my Facebook account. Gre
16. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Linda,
Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service and saved me lots of money and didn't take long
Great service and saved me lots of money
Ebony and calum where great help
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Lindsay,
Thanks for the lovely review and fantastic support for both Ebony and Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ebony was amazing
Ebony was amazing. She explained the process and was able to give me the best deal possible.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Helen,
Thanks for letting us know what an amazing job Ebony did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ebony was fantastic
Ebony was fantastic, she was so helpful and was able to save me money
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Louise,
Thanks for the lovely review and fantastic support for Ebony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
10/10
Ebony, Callum and Mandy were amazing help today, so lovely and friendly. Made sure everything was explained fully and that I had the best phone for me, very happy with my experience, will definitely be back in the future x
13. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Chester le Street
Hey Sophia,
Thanks for letting us know what an amazing job Ebony, Callum and Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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