I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Se mere
Virksomheden har svaret
152 High Street, GL50 1EN Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Se mere
Virksomheden har svaret
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Se mere
Virksomheden har svaret
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Se mere
Virksomheden har svaret
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Se mere
Virksomheden har svaret
Skrevet af virksomheden
152 High Street, GL50 1EN, Cheltenham, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.

Besvarelse fra Vodafone UK - Cheltenham

Besvarelse fra Vodafone UK - Cheltenham
Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.

Besvarelse fra Vodafone UK - Cheltenham
I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.

Besvarelse fra Vodafone UK - Cheltenham
Soheila was great at helping me getting my phone upgraded made it so easy for me to get it done with no trouble atall

Besvarelse fra Vodafone UK - Cheltenham
Luther was excellent service explained everything to me ..

Besvarelse fra Vodafone UK - Cheltenham

Besvarelse fra Vodafone UK - Cheltenham
Liam in Cheltenham branch helped sort my problem phone today in minutes. Thank you so much

Besvarelse fra Vodafone UK - Cheltenham
Soheila excellent service from this lady. After being treated poorly but EE. A nice refreshing change.

Besvarelse fra Vodafone UK - Cheltenham
Azad was very informative on helping me with my phone

Besvarelse fra Vodafone UK - Cheltenham
Soheila was very helpful in sorting out my phone upgrade

Besvarelse fra Vodafone UK - Cheltenham
Mikey in the Cheltenham store was brilliant. He came over to help straight away, very polite and helpful and I got exactly what I was looking for. Would go back and ask for him again!

Besvarelse fra Vodafone UK - Cheltenham
Great experience today, Rosie who was fantastic, friendly smart and confident helped me buy a new phone for my son today. Rosie explained she was training and was great and an asset to the team. It was great to see her colleagues supporting when needed. Great experience and excellent customer service

Besvarelse fra Vodafone UK - Cheltenham
Soheila- helpful, knew what she was doing. Found calling difficult and wasn’t explained but Sopheila explained in full and made it very clear. Chatty and comfortable to talk to. Helped me change my contract and made it cheaper for me! Great service.

Besvarelse fra Vodafone UK - Cheltenham
Needed help with my last invoice, was met by Rosie who was very helpful and explained to me everything I needed to know.
We moved from TalkTalk/UW with our broadband and home phone and both my husband and I have had our mobile phones with you for many years.
If we need any help we always pop in to the shops where we get all the help we need.

Besvarelse fra Vodafone UK - Cheltenham
Soheila was very helpful and sorted out my new contracts well.

Besvarelse fra Vodafone UK - Cheltenham
Taken broadband with Vodafone. Beth was really helpful, efficient and made the switching process easy

Besvarelse fra Vodafone UK - Cheltenham
Soheila was superb, extremely helpful, professional and lifted all the worry and anxiety from my shoukders. If I were her manager I'd gjve her a raise!

Besvarelse fra Vodafone UK - Cheltenham
I needed to chat about broadband. Luther was great at explaining what the options were, and very efficient at setting things up for me. A good communicator, and friendly service.

Besvarelse fra Vodafone UK - Cheltenham
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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