I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Se mere
Virksomheden har svaret
Lokation
Skift lokation152 High Street, GL50 1EN Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Se mere
Virksomheden har svaret
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Se mere
Virksomheden har svaret
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cheltenham
Skrevet af virksomheden
Kontaktoplysninger
152 High Street, GL50 1EN, Cheltenham, Storbritannien
4,9
Fremragende
423 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andreia was lovely
Andreia was lovely, very helpful, wasn't looking for a new contract but helped me find a better deal with Vodafone/ Talkmobile!
Very helpful and would be happy to come back again :)
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi. Thank you for your review for Andreia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The attendant Arun was very polite.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Viviane,
This is lovely feedback for Arun. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luther at Cheltenham branch was…
Luther at Cheltenham branch was fantastically helpful. Very knowledgeable about the service I required, including all aspects of the contract. Very happy to be joining Vodafone after some time away.
Vodafone are at the top of the CX game.
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Thanks so much for this brilliant review, Simon. Great to see your loving our service! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Hi Alison. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Hi Nikki,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First class
Really helpful and informative service provided by Alex. First class.
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jamie was helpful
Brilliant service from Jamie today explained everything clearly very helpful
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Christy,
It's great to see your kind words for Jamie, we really appreciate your feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience
Alex helped me with what could’ve been a very stressful situation and made it stress free, also got a better pay as you go contract for my wife who was with a competitor.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi David. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Shan
Great customer service from Shan, very helpful in explaining about my options. Couldn’t ask for better service, thank you Shan
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Arun looked after me so well
Arun looked after me so well, he explained everything and helped me to find the best deal suit my needs.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Michael. Thank you for your review for Arun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Hi Tim,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Chris&Dan
I popped in store to get some help with my ringtone on my phone. Chris solved my problem and then Dan saved us some money on our costs. Great service from Dan and Chris.
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Mark,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Hi there,
Thanks for your lovely review of Billy! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Thanks for the five star feedback, Steve! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ikran was very professional and nice
Ikran was very professional and nice. I will definitely come again.
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Ikran was a pleasure to deal with and…
Ikran was a pleasure to deal with and is a real credit to your company :)
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The shop in Cheltenham
The shop in Cheltenham and the on line sales team were very helpful with advice and processing an order, Delivery was rapid and advice after purchase from Azad Khan at the shop was excellent.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant, completed my purchases, went through everything in detail, 💯 would recommend vodafone, thanks Ikran
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to enquire about end of contract…
Came to enquire about end of contract and left with a new phone paying less than before, thanks Luther!
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cheltenham
Hi Gaje,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cheltenham
Hi there,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.