From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Se mere
Virksomheden har svaret
Lokation
Skift lokation3 The Parade, CT1 2JL Canterbury, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Se mere
Virksomheden har svaret
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Se mere
Virksomheden har svaret
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Canterbury
Skrevet af virksomheden
Kontaktoplysninger
3 The Parade, CT1 2JL, Canterbury, Storbritannien
4,8
Fremragende
263 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tom was amazing
Tom was amazing. He answered all our questions and worked through everything as quickly as your system would allow.
Very friendly but not too friendly.
I’d have given him a tip but I didn’t think you would like that and he could probably not have accepted. He is doing your company proud. You are lucky to have him!
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really not helpful staff
Really not helpful staff. Went in to discuss my sim plan and what the process is to cancel and was just told I can cancel from X date and no offer to look into anything for me or aid. Also discussed that im looking to buy a smart watch and was just told to go online as did not have in store... again no offer to look into options or whats available at all...better to go to the Dover store as always friendly there and happy to help!
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi there 👋
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback.
This isn’t the level of service we aim to provide, and we understand how frustrating it must have been not to receive the support and guidance you were looking for. Your comments about both your visit and the lack of assistance will be taken seriously and shared with the relevant teams.
It’s great to hear that you’ve had positive experiences with the Dover store, and we’ll certainly use this feedback to help improve consistency across all locations 👍
If you’d like us to look into your plan or smartwatch options further, , please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Class A Customer Service
I came into the Store to get in Person Help with switching from Pay as you go to a Contract. Riya was very helpful this Morning, explained everything in detail and was very kind! Can only recommend!
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Ina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom Canterbury branch served my husband…
Tom Canterbury branch served my husband David Rockall Tuesday last week when he bought a new iphone.Tom was very, very helpful and showed him loads of different things.Spent a lot of time helping him.Thank you so much, Tom.We really appreciate your help.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great store
The whole staff at the store were incredibly polite and knowledgable. Whilst in the store I saw how caring and compassionate Tom was to a customer. Both Tom and Poojan helped me set up my new device, and were very patient and helpful. I apologise, there was another staff member that I would like to commend but I have forgotten his name. Please ensure that he is also recognised. Riya as before was lovely to deal with. The Canterbury store is a great store, with brilliant staff. Thank you
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Laura,
Thanks for the lovely review and fantastic support for Tom Riya and Poojan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Customer Service.
Riya was incredibly helpful, polite and knowledgeable. Nothing was too much trouble for her. She was an absolute pleasure to be served by. All the staff in store were great too. Both my phone contract and broadband were sorted out in this visit easily and without stress. Thank you very much. Would highly recommend visiting this store.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey laura,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Riya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Riya ,she explained things really good.
Riya ,she explained things really good.
Overall good experience.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Joe at Vodafone Canterbury…
Thanks to Joe at Vodafone Canterbury city center we have solved all our issues quickly. Thanks Vodafone for hiring such a talented, multi tasking person.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Zeta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank to Tom for good explanation and…
Thank to Tom for good explanation and advice . Great service .
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jo was excellent
Jo was excellent, explained everything really well and managed to answer all our questions.
Great member of staff
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Michelle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient expert help to make my own (and the right) decision
Joe helped me work through the options for a new Sim only contract and a phone plus Sim contract. All very confusing for me, but with Joe’s expert, patient help I was able to make a choice that absolutely met my requirements. I left the shop happy with my decision, having felt unpressured, and supported. I would recommend this store and Joe 100%
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Richard,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Team
Great Team, took time to help me get what I wanted for a good price,
Tom and Edward were great guys
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn’t help with my iPhone 17 Pro…
Couldn’t help with my iPhone 17 Pro Max, which turned out to be a simple issue, redirected me to the select store who focus on selling Apple, was able to help me and advised me that I have lint build up in my port, after they cleaned it out my phone works and charges, paid for their tech support to get full service and checks on my phone as a mot like service. Definitely not going to bother with Vodafone any more
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Brett,
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it must have been when the issue wasn’t resolved as expected during your initial interaction.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Poojan was very helpful
Poojan was very helpful, clear instructions and resolved my query
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Laurence,
Thanks for the lovely review and fantastic support for Poojan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff at Vodafone Canterbury are…
The staff at Vodafone Canterbury are really helpful and sorted my out straight away.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I receive constant quality service from…
I receive constant quality service from Joe, always helpful and polite.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Ben,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Riya Vodafone Canterbury.
On the 6 March 2026 I an my wife visited the Vodafone Canterbury shop. During our time there we were helped out by a lady called Riya as we both had problems with our telephones. With regards to this we would like to complement Riya on her professionalism, her willingness to help no matter what the problem was, her style of communication and willingness to chat and explain things in a clear and concise manner and finally her overall most pleasant attitude. In our opinion Riya was/is a credit to Vodafone and it is our hope that this feedback will help her in the future.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Paul,
Thanks for the lovely review and fantastic support for Riya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward was great
Edward from Vodafone, the service was very easy and quick to deal with Edward. He was nice, kind and supportive.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Daiva,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff in the Canterbury…
Very helpful staff in the Canterbury store - explained everything clearly & made sure I understood the product I was purchasing- allowing me to try for 2 weeks & return if not satisfied
2 weeks on I’m very satisfied with my Gigacube
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward was very helpful indeed
Edward, at the Canterbury branch,was very helpful indeed, extremely friendly,and could solve the problem with my Pixel phone very quickly..
I was relieved that I hadn't been hacked!
Thanks Edward!
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Kris,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.