From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Se mere
Virksomheden har svaret
Lokation
Skift lokation3 The Parade, CT1 2JL Canterbury, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.
Virksomheden har svaret
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Se mere
Virksomheden har svaret
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Canterbury
Skrevet af virksomheden
Kontaktoplysninger
3 The Parade, CT1 2JL, Canterbury, Storbritannien
4,8
Fremragende
266 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff were helpful
18. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Li,
Thanks for reviewing and sharing your feedback/
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Canterbury
Hi Pamela,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great team and service
15. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Steve,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ed was the best
Ed was the best, with help from rob got my and my husbands phones set up.
15. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Margaret,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
13th December around 11.00am
13th December around 11.00am
The young man at the customer service desk couldn't have been more helpful. He solved a problem reconnecting my phone signal in minutes, which I had spent hours trying to solve. Although my contract is with Vodafone, the handset wasn't, but he was still most obliging whilst sorting my problem out and told me to come back in store if I had any other issues. Refreshingly polite, extremely competent and extremely friendly customer service. Dave Oakden
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
One of the worst network I have ever…
One of the worst network I have ever been with, the signal is absolutely rubbish and they just wasting your time by saying there's a tactical problem in your area, it should get better within 5 days
But never
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Dannar,
Thanks for taking the time to leave your review. Apologies for the trouble you've been having with the network in your area. We always strive to improve in every part of our business and receiving feedback will help us to achieve this.
So that we can take a look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
22. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Zak,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in to store today to get a new…
Went in to store today to get a new phone and airtime plan and Patrick was very helpful in talking through the different options and finding me the best deal there was. Would highly recommend.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey there,
Thanks for letting us know what an amazing job Patrick did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joe was sublime excellent.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi David,
Thank you for your review and feedback for Joe. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rob was excellent
Rob was excellent, great deal offered and done for me. Transferred my old information to the new phone also.
23. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Ray,
Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
hassle free experience
friendly and professional care provided .
8. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Jess,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Easy interaction with Rob helped set up…
Easy interaction with Rob helped set up new phone
6. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Mark,
Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rob was great yesterday lovely chap
Rob was great yesterday lovely chap, ed today was great too helped do my transferring of data between phones as I was unable to.
1. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Mandy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The stuff was amazingly helpful and…
The stuff was amazingly helpful and dealt with providing us a new broadband contract with super efficiency.
13. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Emma,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rob was helpful and understanding from…
Rob was helpful and understanding from a technophobes point of view
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hey Michael,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thanks to rob and ed for sorting my…
Thanks to rob and ed for sorting my phone transfer
5. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Rebecca,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone perfect experience
Joe was really really helpful in the whole process. We were ordering a new phone and the way he explained each and everything in so much detail. Excellent behaviour and truly professional. Would recommend Joe to everyone 👍🏻
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Went to the shop for help and found the…
Went to the shop for help and found the staff so helpful
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Kerstin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Got everything sorted and we’re so good…
Got everything sorted and we’re so good and helpful
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Chris,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Eily was very helpful and patient
Eily was very helpful and patient. I am very satisfied with all the help she has given me .
25. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Canterbury
Hi Jill,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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