We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Se mere
Virksomheden har svaret
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Se mere
Virksomheden har svaret
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cambridge Grand Arcade
Skrevet af virksomheden
Kontaktoplysninger
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien
5,0
Fremragende
420 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I arrived in the store and immediately…
I arrived in the store and immediately a young lady stood up and came to me, she offered help and we got to discuss deal and best options for my new contract. Holly was excellent, super professional and extremely helpful, she dealt with issues very well and always with a smile.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shams is an amazing person
Shams is an amazing person. Contact him for better pricing and honest suggestions
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Vikram,
Thanks for the lovely review and fantastic support for Shams.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
As always your helpful
As always your helpful, welcoming staff sorted out new contracts for me & my husband. I felt assured that I’d got the best value offer available.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Hilary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly at grand arcade was very helpful…
Holly at grand arcade was very helpful and professional. I had a great customer experience.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Suvradeep,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful from the start
Shamz was Helpful from the start. No long wait to be seen, then showed me what the best deal was on offer. Able to keep my own mobile number, and did the paperwork right away for me.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient
Holly that served us is a friendly, competent and efficient member of staff.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Kerry,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New contract
I came in to renew my phone and broadband contract. (Assuming I could get a good deal!)
Holly was very helpful and secured me a good deal which I was happy with.
She explained my new contract clearly, was very friendly, professional and knowledgeable.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Cambridge store today
Visited the Cambridge store today, Holly the Assistant Manager was very helpful and helped us change a contract tariff and move a number from another provider to Vodafone at a much lower price than had been anticipated. Much better than trying to use the online service.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Mandy ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin was particularly helpful this…
Abin was particularly helpful this morning, got me all sorted very quickly. Very friendly with a great sales patter - excellent!
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Steve,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly is so very efficient!
Holly is so very efficient, knowledgeable, helpful and friendly. So glad we were allocated her for our upgrades. An asset to the Cambridge branch!!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Amanda,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely great experience
Absolutely great experience. I’m an American who just immigrated to the UK and they walked me through everything. Nahim in particular was very friendly and helpful.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Cole,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Acheived what I required
Acheived what I required with great information/help from Holly
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Carol,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was great
Holly was great, explained everything clearly and gave us a good deal
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly and efficient
Holly listened to what I needed from a new contract and was friendly and efficient. Everything was sorted gor two phones quickly with costs explained. Brilliant.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
eSIM Issue
Went into Vodafone in the Grand Arcade, Cambridge yesterday. I had just bought an iPhone Air from the Apple Store opposite. My old phone was too old to have an eSIM so the Apple people said Vodafone would have to sort that out for me.
Holly was friendly, patient and very helpful. Not only did she sort out my eSIM, she sorted out new contracts for us. As a ‘Tech Dinosaur’, I couldn’t have asked for anyone more helpful than Holly - a credit to Vodafone.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Ran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nahim was amazing
Nahim was really nice, product was explained very well and I will definitely come to him again if I ever need help again.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Basha,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Highly recommend
I was served by Nahim, and he was very informative and helpful. He found the best deal for me and was really clear in explaining my different options
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Charlie,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was so prompt and helped me setup…
Holly was so prompt and helped me setup my internet and sim. She worked beyond 6 pm to hell me and i really appreciate it.
Thanks
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Jaydeep,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.