After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... Se mere
Virksomheden har svaret
Lokation
Skift lokation11 Cambridge Walk, GU15 3SW Camberley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,
Virksomheden har svaret
Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!
Virksomheden har svaret
KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Camberley
Skrevet af virksomheden
Kontaktoplysninger
11 Cambridge Walk, GU15 3SW, Camberley, Storbritannien
4,9
Fremragende
290 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kerenza was fab
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey there,
Thanks for the lovely review and fantastic support for Kerenza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kimberley was amazing today fixing an…
Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Youseef went above and beyond
Youseef went above and beyond, to help me out when I ordered the wrong product. Cannot stress how helpful he was in getting me the right product and airtime plan. Highly recommend.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After issues online
After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also!
She was so so helpful and saved me a lot of tears, making sure to get me my best deal and what serves me best. I genuinely do not know what I would have done (apart from cry) if Jan hadn’t saved me today. She also stated that if i ever need anymore help at all, that i am free to come into the store and ask her directly.
This is the best customer service i have ever received in my life and i am now proudly a vodaphone customer for my broadband as well as my phone provider. Thank you!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went the vodofone store Camberley
I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer
I am happy with service,
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Selvamani,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
Kimberley was wonderful!
Very friendly and helpful, an absolute credit to the brand.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Nicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The lady name Jan was very good she…
The lady name Jan was very good she explain everything to me.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Surrey,
Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service from Kerenza
Knowledgeable, polite friendly, and a quick service. Would recommend to friends
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Paul,
Thanks for the lovely review and fantastic support for Kerenza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Camberley
Hey Jools,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
KERENZA and Jan were exceptional in the…
KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* service from Vodafone Camberley😃
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic staff
Fantastic staff, as always, great service & very professional
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerenza was wonderful helping correct a…
Kerenza was wonderful helping correct a mistake I made. Thank you for all your help.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Hayden,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would give Vodafone **zero stars** if…
I would give Vodafone **zero stars** if I could.
What should have been one of the simplest customer journeys imaginable turned into the worst customer service experience I have ever had.
I ordered a new iPhone and contract online and collected it from the Vodafone Camberley store on Saturday. The member of staff who served me clearly wasn't confident with the activation process, but assured me my eSIM would be activated within 24 hours. It never was.
On Sunday I called Vodafone and was promised it would be activated by Monday. Monday came and went. Nothing.
By Tuesday, after four separate phone calls, my phone still wasn't working. The most hilarious part was that Vodafone kept trying to contact me on the brand new number that they hadn't actually activated.
I called again on Wednesday. Then again on Thursday. Every conversation resulted in another apology, another promise, and absolutely no progress. No one seemed able to identify the problem, let alone fix it.
After nearly a week without the service I'm paying for, I'm finally giving up. I'm returning the handset, cancelling the contract, and moving to EE instead.
I've never experienced such an inept and frustrating customer experience. If this is Vodafone's standard of service for a new customer, I dread to think how existing customers are treated.
Avoid if you value your time.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Sarah,
We are really sorry to hear about your experience. We completely understand your frustration. Having to make multiple calls over nearly a week, only to receive repeated promises without a resolution, is simply not acceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Reggie was very helpful with my phone…
Reggie was very helpful with my phone issues
Professional and really was good
Thanks for your help
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Spencer,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Reggie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Camberley
Hey Goran,
It's fantastic to hear that team was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jan is amazing,she's done my phones for…
Jan is amazing,she's done my phones for years, I will never go anywhere else!!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Mott,
Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Camberley
Hey James,
Thanks for the lovely review and fantastic support for Janice.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Impecabile customer service from…
Impecabile customer service from Kerenza, was very polite , friendly and efficient.
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Simion,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jodie was amazing and helpful
Jodie was amazing and helpful, informative of offers and friendly.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Marcus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reggie was so helpful
Reggie was so helpful! Thank you for your kind service. It’s so much better coming into the store than trying to phone someone to sort my contract out.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Camberley
Hey Hannah,
Thanks for the lovely review and fantastic support for Reggie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.