I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always
Virksomheden har svaret
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Se mere
Virksomheden har svaret
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Caerphilly
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Storbritannien
4,9
Fremragende
168 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and knowledgeable
Very helpful and knowledgeable. Tim saved me some money
19. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hi David,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service woukd recommend
18. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Thanks for the brilliant review, Susan. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tim has been very helpful in fact…
Tim has been very helpful in fact couldn't of been better!
18. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hi Jacqueline,
Thanks for the great feedback for Tim, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service helped my transfer all my data to new phone thank you
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hello, Alison,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by Dan
Great service by Dan. Would definitely visit here again in the future
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hey Mererith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hey Frances,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, helped everytime I've come into store. Great help
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your fab feedback Val.
All the best, The Vodafone Social Media Team
Awesome customer service from dan and…
Awesome customer service from dan and josh
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your feedback Jocelyn. It's great to see Dan and Josh provided such awesome Customer service.
All the best, The Vodafone Social Media team
Good service from both josh and dan
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your review David, It's great to hear Josh and Dan offered such a memorable service,
Thanks again, The Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your review Geraint. It's great to hear you're so happy with our service today 😊
Thanks, The Vodafone Social Media Team
Josh gave us good customer experience
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your feedback for Josh, it's great to see he left a good impression today 😊
All the best, The Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hey, I'm glad to see we were able to get everything sorted for you today.
Thanks, The Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Thanks for your fab feedback Jean 😊
All the best, The Vodafone Social Media Team
Wouldn't recommend
Bill is setup to increase each year without the ability to leave or negotiate a new price, also charged late fees as customer service team unable to take the leaving fee at the time of leaving and extremely hard to get through to to begin with.
Router provided also not good and cannot cover a small 2 bed house entirely.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hey Paul,
I can certainly appreciate how frustrating it is to be experiencing issues with your broadband not reaching certain areas of the house. There are many factors that can impact your Wi-Fi connection and strength, and our Broadband Team will be able to help diagnose and resolve any issues. You can speak to them on 0333 304 0191 or drop them a message here: vodafone.uk/2LCJiTm so they can help.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hi Dean. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grateful customer
Had to phone Vodafone today after being bombarded with calls and text which turned out to be a scam. Spoken to Linda who was absolutely marvellous she checked and said none of the numbers belonged to Vodafone she even sent me a link so I could check myself. My contract had ended so she sorted that out for me and also my son’s contract. I just can’t thank her enough she is a credit to Vodafone wonderful customer service so many thanks stay safe and well.
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hi. Thank you for your review for Linda. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hello, Wendy,
Thanks for the review, it's great to hear you've had a positive experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hey Jessica,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The young lady by the name of Shannon…
The young lady by the name of Shannon was very useful sorted my husband out with all that he needed to be done in all she's was more than helpful
29. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Caerphilly
Hi Dean,
Thank you for your feedback. We're so happy to hear you had a great experience with Shannon.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Caerphilly
Hi Alan. Thank you for your review for Shannon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.