My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... Se mere
Virksomheden har svaret
Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... Se mere
Virksomheden har svaret
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... Se mere
Virksomheden har svaret
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... Se mere
Virksomheden har svaret
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in particular, could not have been more helpful and patient. The exact opposite of their online staff and chat bots. Thank you.
P.S. For clarification. This is a review of the Buxton branch of Vodaphone ONLY. They were brilliant. The online/phone service provided by Vodaphone is, in my experience, lamentable.

Besvarelse fra Vodafone UK - Buxton
Nisha was polite and professional and had me set up with my new contract in record time 5 star service ! Would definitely recommend Vodafone Buxton !

Besvarelse fra Vodafone UK - Buxton
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was allocated lots of time. All three members of staff on shift were lovely and friendly.

Besvarelse fra Vodafone UK - Buxton
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the same number and also to transfer data from an older phone. They were extremely patient,kind and helpful and really can't thank them enough.

Besvarelse fra Vodafone UK - Buxton
Luke was extremely helpful with clearing viruses off my phone

Besvarelse fra Vodafone UK - Buxton
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help you to find out what you are looking for.
Jonathan Crossley-Holland

Besvarelse fra Vodafone UK - Buxton
Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.

Besvarelse fra Vodafone UK - Buxton
My service with Marjory today at Vodafone shop was excellent she was very helpful. I'm pleased with my new phone & new plan.

Besvarelse fra Vodafone UK - Buxton
Really easy experience, not pushy at all just informative and understanding of my wants and needs. Would recommend

Besvarelse fra Vodafone UK - Buxton
Had great customer service at Buxton yesterday. Georgina helped me with upgrading my phone and made sure I understood and was happy with new contract. Thank you Georgina.

Besvarelse fra Vodafone UK - Buxton
Professional customer care from Georgina. Attended to all my queries and solved them within a short time and asked me if there was anything else I wanted.

Besvarelse fra Vodafone UK - Buxton
The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.

Besvarelse fra Vodafone UK - Buxton
Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.

Besvarelse fra Vodafone UK - Buxton
Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.

Besvarelse fra Vodafone UK - Buxton
The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.

Besvarelse fra Vodafone UK - Buxton
Amos was great.
Many thanks for your time and attention to my contracts.

Besvarelse fra Vodafone UK - Buxton
Good service by heather and amos problem sorted always good care given

Besvarelse fra Vodafone UK - Buxton
Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.

Besvarelse fra Vodafone UK - Buxton
Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.

Besvarelse fra Vodafone UK - Buxton
I was very happy with the service I received in store

Besvarelse fra Vodafone UK - Buxton
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