Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Se mere
Virksomheden har svaret
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Se mere
Virksomheden har svaret
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Bury St Edmunds
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Storbritannien
4,9
Fremragende
265 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Miles
I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!
Thanks Miles 😁
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Alex,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan
Spoke to Dan, knew his stuff and was on the ball and helpful many thanks
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband provider change made easy
Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was very helpful
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hi Margaret. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassie was very helpful and friendly…
Cassie was very helpful and friendly spent a lot of time trying to help
7. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hi Louise,
We're happy to hear that our agent Cassie was so helpful.
Thanks,
Vodafone Social Media Team
Excellent experience- Nicole was…
Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly and efficient
Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey there,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles at the Bury St Edmunds store went…
Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Ka,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was extremely helpful and…
Cassie was extremely helpful and knowledgeable.
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Tracey,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in Bury ST Edmunds was very…
Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Vikkie,
Thanks for the lovely review and fantastic support for Miles. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was fantastic!
Richard was fantastic, patient, informative and great service.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer service as always.
Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again
11. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very pleasant
Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Sandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was very impressed with Cassie
I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looked after today by a guy called…
Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Help…
Great help especially with this occasion. Also great help with the set up after the account was created
26. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Danyer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nichole (Bury St Edmunds)
Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very thoughtful and helpful any…
Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rob was very helpful at explaining my…
Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A big thank you to Cassie in the Bury…
A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.
16. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bury St Edmunds
Hey Caroline,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.