A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
Virksomheden har svaret
Lokation
Skift lokation14 Underhill Walk, DE14 1DE Burton on Trent, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Se mere
Virksomheden har svaret
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Se mere
Virksomheden har svaret
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Burton on Trent
Skrevet af virksomheden
Kontaktoplysninger
14 Underhill Walk, DE14 1DE, Burton on Trent, Storbritannien
4,9
Fremragende
292 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New Phone
Zanas helped me decided on my new phone while being helpful and knowledgeable about the device.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Alisa,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Zanas was incredibly helpful and…
Zanas was incredibly helpful and professional, mafe me feel at ease for managing my transaction.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Jamie,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Software help
Ryan helped with software on my phone and offer upgrade options
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in store as was unable to make…
Came in store as was unable to make calls. Zanas changed some settings and works well now.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Solved problem and changw
Came into store with a software glitch on my phone. Ryan solved it efficiently and made my sim deal better value
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Roger,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped into the store as my phone was…
Popped into the store as my phone was having pop up ads. Zanas was able to remove the unwanted apps.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hi Cedric,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zanas—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I’m happy with the service in store
I’m happy with the service in store. Hamna was very helpful
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Gwendoline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Swapped my SIM and broadband over from…
Swapped my SIM and broadband over from EE Ryan set everything up and helped me
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Got me a good deal and was able to…
Got me a good deal and was able to transfer all my information. Was served by zanas
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Lee,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade sim only
Came into store to try and access the my Vodafone app and add roaming.
Managed to change my monthly plan and save. Ryan was helpful
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phone ordered and plan set up
Best Service by Ryan, sought me out with my new phone.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Farhan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help in store
Despite me being with vodafone sister company Talk mobile the advisor in store called Ryan helped me with an issue I had with filling an online form out and uploading document. In store they were helpful and talk mobile weren’t over the phone
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I'm very happy with the service from…
I'm very happy with the service from Hamna in store
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Coral,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a good experience in store
I had a good experience in store. Thank you Hamna
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yet again Great Customer…
Yet again Great Customer Service!,visited to renew my mobile contract,so much easier than faffing about on-line. Many Thanks to Ryan for being so prompt in sorting it,always polite & professional.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Jacqui,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was excellent
Hamna was excellent. Superb experience as always.
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Stephen,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hamna sorted out my transfer it was…
Hamna sorted out my transfer it was very simple and straightforward.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey Gary,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hamna made everything really simple and…
Hamna made everything really simple and sorted it all out. Thank you great service
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
Hey David,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Burton on Trent
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wonderful customer service
Wonderful customer service, particularly if you aren’t tech savvy. Ryan was very patient and worked with us to get the correct device for our needs. No hard sell. Would highly recommend this branch.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Burton on Trent
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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