Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Se mere
Virksomheden har svaret
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Se mere
Virksomheden har svaret
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Broadstairs
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Storbritannien
4,9
Fremragende
302 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Would like to thank Chris for him being…very helpful.
Would like to thank Chris for him being able to sort out my problems with my phone and also with my wife's phone, he went above and beyond to help me and was very professional in his approach to helping me solve the problem.
2. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Michael,
We really appreciate your fantastic review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful
Sam was very helpful. She listened to what I needed, explained the different options available. Showed me exactly what I would be paying each month etc.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hello, Katie,
It's always our aim to provide a helpful service, so it's great to hear that Sam delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam and Chris were very helpful…
Sam and Chris were very helpful advising the different options available and stayed after closing time to finalise all the contract details.
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Richard, Thanks for your fab feedback for Sam and Chris, it's awesome to see they took the time to make sure your deal was sorted before closing.
All the best, The Vodafone Social Media Team
Carl was absolutely brilliant
Carl was absolutely brilliant . So friendly and pilot and answered every question we had .
Highly recommend
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sam was lovely
Sam was a great help. She was very helpful and professional, I’m very pleased with her service. Thank you!
7. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Cab,
Thanks for your review for Sam. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Harry helped and assisted with…
Harry helped and assisted with everything we needed
7. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Albert. Thank you for your review for Harry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl has been the best customer service…
Carl has been the best customer service I have had trouble for a week going back and forth with Vodafone. Carl in Broadstairs is great at customer services
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Jessica. Thank you for your review for Carl. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with Carl
Very pleased with Carl, (advisor) helped me with my phone he was also very polite
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Thanks for your five star review, Mr Mayhew! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful young lady
We were helped by Sam today and top marks for her customer service skills, she was incredibly helpful and got us set with the best deal for broadband. We left very happy with the service provided.
Thank you very much Sam
28. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Meg,
Thanks for sharing your fabulous feedback for Sam. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exemplary Customer Service
I recently visited the store to enquire about upgrading my handset. Carl demonstrated excellent knowledge about the different options available and answered all my questions with confidence. His empathetic demeanour and genuine willingness to help made the entire process smooth and enjoyable.
Carl is a true asset to his team and shows great promise in his newly chosen career. I wouldn’t hesitate to recommend him to anyone looking for exceptional service. As I witnessed when I returned to the store later to complete my purchase; whilst I waited for him to complete his work with other satisfied customers.
Keep up the great work!
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi, It's fab to see Carl made such a good impression on you Paul, and made upgrading so simple.
Thanks again, The Vodafone Social Media Team
Carl was excellent and explained…
Carl was excellent and explained everything in clear details
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Lyn. Thank you for your review for Carl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl and Sam
Carl was polite and sound helpful and his service was excellent. Sam was assisting and I am sure she will soon be a valuable member of your team. Both deserve recognition for there service today.
17. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
New customer
Carl was very helpful in helping me choose my new broadband package with Vodafone
15. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Emma,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The shop assistant Robert recovered my…
The shop assistant Robert recovered my mobile phone that wouldn’t charge. Very helpful and arranged a 24 month new sim only deal.
Many thanks for all your help
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hello,
It's great to hear about the positive experience which you received in store from Robert, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing
Amazing, Harry made my visit worth driv8ng in. All good. You people are best. A very happy customer and loyal too.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hello,
It's great to hear about the positive experience which you had with Harry. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Broadstairs
Hi Haley,
Thank you for taking the time to leave us a 5 star review! We're happy to hear how great the team was and the help they have provided you with your query.
Thanks,
The Vodafone Social Media Team
Besvarelse fra Vodafone UK - Broadstairs
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very helpful friendly service
Very helpful friendly service , Carl top guy would recommend
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi Maddie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very pleasant and knowledgeable service…
Very pleasant and knowledgeable service from you staff my member Gee 😀
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hey Clifford,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was very knowledgeable and…
Connor was very knowledgeable and helpful. He took the time to thoroughly explain everything and answered all our questions without hesitation. Many thanks for everything today... we will be back soon!
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Broadstairs
Hi. Thank you for your review for Connor. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.