Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Virksomheden har svaret
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
Virksomheden har svaret
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Brighton
Skrevet af virksomheden
Kontaktoplysninger
Unit 16, Churchill Square, BN1 2TB, Brighton, Storbritannien
4,9
Fremragende
178 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very informative and friendly
Worked with Ben was a great experience
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Syd,
What super feedback for Ben! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Thank you Ben
The employee named Ben A solved our problem very quickly and in a rational way.
15. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Thanks for the brilliant feedback, Tolga! It's really appreciated.
Vodafone Social Media Team
Ben Vodaphone Brighton
Ben was really patient and very helpful. We were comfortable speaking to him. Keep it up! Awesome service
14. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hey Christian,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Worst network
Terrible service their employees never know anything and they are charging me for services i had taken off my contract a month ago! They blame the system not processing the cancellation and still expect me to pay…Not to mention my phone signals have been so bad, i lose signal on my phone all the time.
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hey Shehreen,
Thanks for taking the time to leave your feedback, we appreciate it. I'm sorry for the trouble you've had recently with being charged for a service you took off your contract. If you'd like us to take a closer look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
MR BEN IS A GREAT 👍
MR BEN IS A GREAT 👍.
HE IS BRINGING A FRIENDLY SERVICES TO CUSTOMERS & HELPFUL 10/10 FOR BEN & His store.
11. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, patiently done
Well done Rik
18. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Rajiv,
Thanks for the great feedback for Rik. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Ben was doing great customer service.
17. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Farrukh,
It's great to see your kind words for Ben. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Excellent Experience
I am extremely happy with the service at Vodafone. I am new to the UK and didn't have any idea about the sim card packages. Ben was very kind in explaining them to us and getting the SIM card up and running.
16. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Sarah,
We're pleased to hear about your recent experience and how Ben was able to provide you with everything you need to get up and running.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience
Perfect, smooth experience, The store manager Jay was extremely helpful and made the process as streamlined and straight forward as possible, great service
14. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Garry was super helpful and helped me…
Garry was super helpful and helped me move contract and save a lot of money! Very quick and easy.
14. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Jane. Thank you for your review for Garry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben is very helpful and knowledgeable.
13. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nick
Nick, Sales Advisor is amazing!
Thanks for perfect promt service with my e-sim setup!
12. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi IULIIA,
This is a great review for Nick. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Harri Dewdney
The sales advisor was very helpful and accommodating.
11. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Ashley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful and informative
Helpful and informative. I recommend Rik.
11. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Simon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Back with Vodafone 😄
Thank you to Ben and Nick in Brighton for sorting out a mobile phone problem I had with another supplier.
No more sleepless nights, thank you both. 😄
6. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi, Lesley 👋 It's superb to see you're back on board! We're delighted that Ben and Nick were able to get things resolved for you. If you ever need help, just pop our team a message over on our socials:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great experience
6. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Good experience
Very happy with my experience, seen by Ben who was very helpful and nice.
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi Sharon. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful service and great…
Extremely helpful service and great advice
19. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hi, It's fab to see we made such a good impression on you Karen.
Thanks again, The Vodafone Social Media Team
Great service vodaphone was very helpful
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hey Stuart,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Staff have been amazingly helpful
Staff have been amazingly helpful, despite problems with my broadband installation date by Openreach. GARRY in particular has been super helpful and I'm so grateful for the staff in Brighton Churchill Square store over several visits. They do a great job to help problem solve and make you feel valued and welcome
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Brighton
Hey Heather,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.