Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Se mere
Virksomheden har svaret
1 Commercial Road, BH2 5RH Bournemouth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Se mere
Virksomheden har svaret
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Se mere
Virksomheden har svaret
Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Se mere
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Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Se mere
Virksomheden har svaret
Skrevet af virksomheden
1 Commercial Road, BH2 5RH, Bournemouth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

Besvarelse fra Vodafone UK - Bournemouth
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

Besvarelse fra Vodafone UK - Bournemouth
Customer service 10 out of 10. Lovely staff

Besvarelse fra Vodafone UK - Bournemouth
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

Besvarelse fra Vodafone UK - Bournemouth
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

Besvarelse fra Vodafone UK - Bournemouth

Besvarelse fra Vodafone UK - Bournemouth
Amy was superb!!!!!!! What a star of an Employee

Besvarelse fra Vodafone UK - Bournemouth
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

Besvarelse fra Vodafone UK - Bournemouth
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

Besvarelse fra Vodafone UK - Bournemouth
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

Besvarelse fra Vodafone UK - Bournemouth
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

Besvarelse fra Vodafone UK - Bournemouth
Andreea was very friendly, helpful, polite and Courteous.

Besvarelse fra Vodafone UK - Bournemouth
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

Besvarelse fra Vodafone UK - Bournemouth
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

Besvarelse fra Vodafone UK - Bournemouth
Yes was nice very good and the name is Andrea

Besvarelse fra Vodafone UK - Bournemouth
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

Besvarelse fra Vodafone UK - Bournemouth
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

Besvarelse fra Vodafone UK - Bournemouth
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

Besvarelse fra Vodafone UK - Bournemouth
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

Besvarelse fra Vodafone UK - Bournemouth
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

Besvarelse fra Vodafone UK - Bournemouth
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.