My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Se mere
Virksomheden har svaret
48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Se mere
Virksomheden har svaret
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Se mere
Virksomheden har svaret
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Se mere
Virksomheden har svaret
Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... Se mere
Virksomheden har svaret
Skrevet af virksomheden
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I spoke to call centre in some foreign country. No phone reception at all in my house since car accident in village. Supposed to be sorted but STILL no signal a month later.. Agents said he would send a new sim card. Later looked at emails. I have 14 days to exit Vodafone as new contract started today. Went into Berwick-upon-Tweed store. Greeted by manager, Simon, the reason I joined Vodafone as an experienced top notch IT expert. He did a few changes with my phone and said try that at home. Said I didn't need a new sim card, so another waste of my time talking to agents abroad.. Will go home and try. If no success,leaving Vodafone However I want to emphasis the value of this highly experienced IT expert at this store. My previous problem was Kira who rushed me through each time i had to go in with no explanation. A little hospitality , care goes a long way in dealing with the public. Old people are not stupid.
Now the test is, to see if my phone works at home !!

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Great service by all in the store. Helped me out massively when I was struggling to get my phone sorted. Definitely be back!!

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the end he found a lower priced new deal which gave me similar benefits so we signed up there and then. A very satisfied customer

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Kirsty was very helpful in helping me update my sim card with swift and friendly service!

Besvarelse fra Vodafone UK - Berwick Upon Tweed
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwick shop, all the staff are amazing. Thanks very much!!

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Problem fixed by Simon in no time very happy

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Amazing service every visit. A simple query resolved and a happy customer.

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Simon saved me money across all my SIM contracts and got a new phone, super happy

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Very friendly and very helpful.
Will always use these guys at Berwick.

Besvarelse fra Vodafone UK - Berwick Upon Tweed

Besvarelse fra Vodafone UK - Berwick Upon Tweed
Excellent service from Simon. Happy Customer

Besvarelse fra Vodafone UK - Berwick Upon Tweed
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