Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Se mere
Virksomheden har svaret
Lokation
Skift lokation1 Commercial Road, RG21 7LJ Bournemouth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Se mere
Virksomheden har svaret
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Se mere
Virksomheden har svaret
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Basingstoke
Skrevet af virksomheden
Kontaktoplysninger
1 Commercial Road, RG21 7LJ, Bournemouth, Storbritannien
5,0
Fremragende
283 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
James was very helpful sorting out my…
James was very helpful sorting out my sim contracts and even managed to get them cheaper … great service .. thankyou
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Nichola,
Thank you for taking the time to leave us a 5 star review! We're glad James has provided you with a better and cheaper deal to fit your needs..
Thanks,
The Vodafone Social Media Team
Lauren from the Basingstoke store
Lauren from the Basingstoke store, absolutely fantastic advice, brilliant service.
Thanks Lauren.
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Kelly. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Ashley today
I was helped by Ashley today,
At Last I had someone to help me in person. I did try with the chat and phone but I got nowhere.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Diana,
Thanks for your review for Ashley. We appreciate your support and we're sorry you weren't helped via our other channels. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Wasn't sure on what phone as old
Wasn't sure on what phone as old , James took hid time to help me and explain in great detail as well so would recommend him highly
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Simon,
We’re glad to hear you found the best option for you when visiting James in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
New broadband account
I came in today to set up a new broadband account because I wanted to speak to someone face to face. Luke set everything up for me and was extremely helpful and friendly. Thank you
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hey Diane,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service in store.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Joan,
Thank you for taking the time to leave us a 5 star review and the feedback about the store.
Thanks,
The Vodafone Social Media Team
Peter has been very helpful setting up…
Peter has been very helpful setting up a new SIM and Home Broadband
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hey Yubraj,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob made life super easy and got me a…
Jacob made life super easy and got me a great deal thank you :)
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Graham,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lauren has been brilliant
Lauren has been brilliant, answered all my questions and completed everything I asked.
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hey Richard, thanks for you awesome feedback for Lauren.
All the best, The Vodafone Social Media team
James was professional
James was professional, knowledgable, courteous and focused on my needs and recommended and adjustment to my plan. James delivered an answer to my request and implemented it in a timely fashion.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
This is great to see. I'm glad James took their time to find you the best available deal.
Thanks, The Vodafone Social Media team
Great Phone & WiFi Bundle
Very thorough interview to make sure the packages were suitable for my requirements. I now have a mobile and home broadband package that is £10/month cheaper than my previous supplier.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi there,
Thanks for sharing your fabulous feedback, we love to this! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had james serve me was very helpful and…
Had james serve me was very helpful and quick.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Thanks for your 5 star review, Jake! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
James has been very helpful to my…
James has been very helpful to my queries. Very professional and nice setting up my new sim card
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Danik,
Thanks for your review and your kind words for James! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was not only able to fulfill my…
James was not only able to fulfill my requirements he was extremely friendly & helpful.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Lou,
It's great to hear your feedback for James, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James has been very helpful
James has been very helpful, with patience guided me through the various options available to me. Knowledgeable, professional and efficient. Thank you!
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Carmen,
Thank you for your review and great feedback for James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Came into the store today to upgrade my phone, had no idea what to get but I needed a good deal. Lauren helped me through each step and found me the best deal, im now paying a better price for a better phone and broadband. Very helpful and friendly lady, she is a credit to your team
2. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Samantha,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new deals Lauren was able to give you.
Thanks,
The Vodafone Social Media Team
Excellent service!
28. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Just spoke to Jacob at Vodafone in…
Just spoke to Jacob at Vodafone in Basingstoke, got a great service highly recommended.
14. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hey Neil,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James has been very helpful and…
James has been very helpful and friendly, he was understanding and went out of his way to help. Very professional.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Julie,
We appreciate your feedback and kind words about James. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James has been fabulous
James has been fabulous, really helpful and positive and sorted out my issues quickly. Nice chap too! 😀
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basingstoke
Hi Rebecca. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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