Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Se mere
Virksomheden har svaret
Went in to get a new contract for my son. Spoke with Phan, she was very helpful and explained everything perfectly. Unfortunately my son did not get his first contract but she did upgrade all my other... Se mere
Virksomheden har svaret
Very friendly, had a wide range of products and services explained to me lots of options, excellent customer service, Nothing was rushed. I did get a better plan while I was there All in all a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Basildon
Skrevet af virksomheden
Kontaktoplysninger
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Storbritannien
4,9
Fremragende
174 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Vodafone UK - Basildon
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you mai
Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Samuel,,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A costumer service was brilliant Mai…
A costumer service was brilliant Mai was very nice and professionally was nice to work with her
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Natalia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service! Very helpful, mai was fantastic
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Chelsey,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was super helpful with setting up…
Mai was super helpful with setting up our new plan and could not be any happier with the customer experience
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Harry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, had a wide range of products and services explained to me lots of options, excellent customer service,
Nothing was rushed.
I did get a better plan while I was there
All in all a worthwhile trip
Assistants name was mai ⭐️
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Basildon
Hey Ketroi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Basildon
Hey Linda,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was very helpful and informative…
Sam was very helpful and informative helped me cut my bills down
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Christine,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
very poor service
One of the worst broadband service and technical support I have come across. The service does not work with Sky devices ……the network is poor on their mobile 5g promised when I moved over about sharing a network with 3 well that never ever happens. Sky sent around an engineer and he proved how poor it is on keeping connection with the service.. NOT happy got out and went with SKY instead
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Kevin,
We are really sorry you had such a poor experience. It’s frustrating when the service, coverage, and support don’t match what was promised—especially after an engineer confirmed the issues. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Upgraded contract
Phan was very helpful in providing all the different options and helping us find the best plan.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Jack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to get a new contract for my…
Went in to get a new contract for my son. Spoke with Phan, she was very helpful and explained everything perfectly. Unfortunately my son did not get his first contract but she did upgrade all my other SIM only plans and saved me money. Excellent customer service.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mai Basildon
Mai
I came to get a sim for my daughter. This was done with ease and I am happy that I got what I needed. She made sure she found a good deal for me
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Zoe,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan was very helpful in more ways
Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being with ee for last two yrs.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Catherine,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store today and was served…
Visited the store today and was served by a very proffesional friendly staff member called Phan. She made me feel comfortable and was easy to talk to and described products and deals clearly. Great service.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Rs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Just to say how helpful all Basildon…
Just to say how helpful all Basildon staff were in sorting my new phone today a big shout out to Mai
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and beyond. I also signed up on her recommendation for broadband and a booster which saved me money. 5 stars!!!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey there,
Thanks for the lovely review and fantastic review for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was very welcoming and helpful
Mai was very welcoming and helpful. She was very patient and understanding and went through all different options for my upgrade.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Mai
Was served by Mai, she was very helpful and understanding and helped me set up my new plan and phone.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Jeremy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phan has consistently demonstrated…
Phan has consistently demonstrated exceptional dedication to the customer experience i got at basildon vodaphone office. They possess a rare blend of technical proficiency and emotional intelligence, making them a cornerstone of the support team. Whether handling routine inquiries or navigating high-pressure escalations, Phan maintained a professional, empathetic, and solution-oriented demeanor . I was so suprised at the level of excellence recived.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Basildon
Hey Tife,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.