Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
Virksomheden har svaret
Lokation
Skift lokationUnit 10 Deniol Centre, LL57 1NW Bangor, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
Virksomheden har svaret
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... Se mere
Virksomheden har svaret
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Bangor (Wales)
Skrevet af virksomheden
Kontaktoplysninger
Unit 10 Deniol Centre, LL57 1NW, Bangor, Storbritannien
4,9
Fremragende
245 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Leon was very helpful
Leon was very helpful, signed me up. Talked through everything and was friendly and helpful- please give a reward!! :)
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Tina,
This is lovely feedback for Leon. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie was kind compassionate and so…
Millie was kind compassionate and so understanding such a lovely experience
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Helen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Millie was just fantastic and a great…
Millie was just fantastic and a great asset to Vodafone
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Another successful follow up visit
Another successful follow up visit to the Bangor shop after technical problems. Again staff were warm friendly helpful and sorted the problem in no time at all. This time it was Ben and he couldn't have been better ! Well done all. Excellent customer care skills and technical support.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for taking the time to leave us a 5 star review and feedback! We're glad you had such a positive experience with us in the Bangor store.
Thanks,
The Vodafone Social Media Team
Excellent customer care and technical support.
Excellent customer care and technical support. Millie and Guy at the Bangor shop couldn't have been more helpful. Warm cheerful patient and managed to come up with a solution to the problem.
29. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for your review and feedback for Millie and Guy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and the team were lovely and super…
Leon and the team were lovely and super helpful
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon a Darren were wonderful
Leon a Darren were wonderful, was a very pleasant experience especially since they speak Welsh
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Ceinwen,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saved my life
Saved my life! So helpfull and knowledgeable - got my emails back for me when no one else could help Thank you so much Darren made my week !⭐️😀⭐️😀⭐️😀⭐️
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Denise,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and millie were brilliant
Leon and millie were brilliant, leon dropped our monthly bills down by about £7 a month which is exactly what we needed
24. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Iris. Thank you for your review for both Leon and Millie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, very helpful in getting broadband throughout the house. Thank you!
23. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Sam. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Millie very helpful
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Az,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon and Millie
Leon and Millie were both very helpful. Clear explanations and options available.
The store could improve their own broadband speed. Both
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Anwen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon showed us how to fix all of our…
Leon showed us how to fix all of our issues and helped us re sign into my emails and the vodafone app
19. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Margaret,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I went into Vodafone to join their…
I went into Vodafone to join their network and was served by Lauren she was brilliant. Lovely lady and made an effort to have a conversation with you
7. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Megan,
It's great to hear about your recent experience and feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren review
Bought broadband from Lauren. She was efficient and didn’t make me feel pressured. A real credit to the company!
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great customer service
Great customer service. Explained and went through everything thoroughly. Lauren was very helpful and I appreciate the effort she went in to serving me. No complaints :)
23. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Cal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dion has been an absolute star who…
Dion has been an absolute star who understands the importance of customer service, Dion is a credit to Vodaphone. Have been a senior manager in Retail and I would welcome Dion in a team with me anything.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hello Michael,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Dion.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, brilliant customer service from Lauren. Credit to the company
8. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie Rawle from Bangor store in North…
Millie Rawle from Bangor store in North Wales was so lovely and bubbly and helped me set up a new contract aswell as moving my phone number over. She is a credit to yout store.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren
Lauren was super helpful, I came in regarding the news app not loading on my phone and she not only fixed it, but sorted me out a great broadband deal and upgraded me with a “together” discount, workers like this are why I will always go into store
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Bangor (Wales)
Hi Thomas, It's really great to see Lauren was able to get your issues sorted, find you a great deal and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.