Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... Se mere
Virksomheden har svaret
Lokation
Skift lokation182 High Street, KA7 1RQ Ayr, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Virksomheden har svaret
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Se mere
Virksomheden har svaret
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Ayr
Skrevet af virksomheden
Kontaktoplysninger
182 High Street, KA7 1RQ, Ayr, Storbritannien
4,8
Fremragende
255 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Knowledgeable staff and good deals
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hello, Steven,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Nathan for all your help with…
Thank you Nathan for all your help with the new phone and broadband
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hello, Tamala,
It's great to hear about the positive experience which you had with Nathan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andy helped find a good gift
Went in to purchase a phone as an Xmas gift for family. Andy was patient and helpful!
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hello, Stephen,
It's lovely to hear about the positive experience which you had with Andy. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ok let’s get over bad experience with…
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothly and it did. Left with new SIM cards correct phone numbers for each phone. (EE mixed them up) Broadband set up and speeds are much faster. Thank you Simon good experiences all round recommend Vodafone to anyone looking to move.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Mr Kyle,
Thanks for taking the time to write such a brilliant review! We're delighted that Simon was able to get you sorted with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks Nathan for all your help
Thanks Nathan for all your help. Above and beyond!!
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Lesley,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Kirsty was very friendly and helpful. She got me a good deal on my phone, and tried to help me out with a specific request I had. Always good customer service in the Ayr store.
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
HI Kelly,
We’re glad to hear you found the best deal for you when visiting Kirsty in our Ayr store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe was great again getting me logged…
Joe was great again getting me logged back in
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Nigel,
Thanks for your 5-star review for Joe. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe made my broadband experience simple…
Joe made my broadband experience simple and straightforward
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hello, Audrey,
It's always our aim to provide a helpful service, so it's great to hear that Joe delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Charlie gave Very good assistance
Charlie gave Very good assistance. Friendly polite . Explained everything shown how to work phones ect .
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hey Ellison,
Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Ayr
Hello, Angela,
Thanks for letting us know what an amazing job Paul did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The advisor was very knowledgeable &…
The advisor was very knowledgeable & helpful & I was very happy with the service
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Upgrade of phone
Kirsty was very helpful and explained everything clearly . A very positive experience . Thank you.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hello, Alison,
It's always our aim to provide a helpful service, so it's great to hear that Kirsty delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simon was very helpful
Simon was very helpful. Provided lots of information about upgrading phone. And got me a great deal on a new phone. Very happy with my new phone
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Sam,
Thanks for your review for Simon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlie was so helpful and explained…
Charlie was so helpful and explained everything thoroughly which made the visit very pleasant
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Angela,
Thanks for your kind words and taking your time to share the experience in store with Charlie. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Besvarelse fra Vodafone UK - Ayr
Hi David,
Thanks for taking your time to leave this review for Nathan in our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe sorted my broadband and upgrade
Joe sorted my broadband and upgrade, quality service with a smile
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Shane. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Stivie you were very helpful
Thankyou Stivie you were very helpful. All Vodafone shops should have a Stevie.
17. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Patricia,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Stevie in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Nathan was very helpful this afternoon
Nathan was very helpful this afternoon. He gave excellent service and was very patient with my technical weaknesses.
15. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Catherine,
This is lovely feedback for Nathan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service at the Ayr store…
Having been a Vodafone customer previously, I was keen to return due to network coverage and customer service. Simon in the Ayr shop helped me to identify the most cost effective option. He was friendly and efficient, and his customer service was excellent. I would highly recommend.
7. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone outdone themselves!
I just switched back to vodafone from sky. I left vodafone for a better package deal from sky, mostly because their customer service wasn't great.
However I have just had the best experience with having a rejoined them - a new fiber box installed - installation was seamless and took around 2 hours.
My internet connection is more than I have paid for.
They completely took over the switch from sky - Sky communication was awful.
vodafone has been on the ball with communication and even to contact their customer service with a small query was so easy.
Amazing service 100% happy !!
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Ayr
Hi Samantha,
Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.