Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... Se mere
Virksomheden har svaret
Lokation
Skift lokation3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Vodaphone shop in Aberystwyth Mike , Matt and Annabelle what great help they were sorted a problem I had with my mobile internet device with out any problem. They could do with training Vodaphone cu... Se mere
Virksomheden har svaret
I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... Se mere
Virksomheden har svaret
Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Aberystwyth
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Storbritannien
4,9
Fremragende
156 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service and very helpful
Amazing service and very helpful. The adviser was new but very knowledgeable.
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Gary. Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
An easy 5 stars
An easy 5 stars. Excellent service from Matt, who upgraded my broadband for a better price, set up a new mobile contract and gathered my various redundant accounts into one. He was calm, patient, efficient and knew all the answers to my many questions and was willing to go the extra mile to make sure all this was a smooth process. Cannot praise him highly enough. Thanks Matt
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hey Anna,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excelente staff
Excelente staff: attentive, polite, knowledgeable and ready to help and answer any questions. I had a great time at the store and got myself a new phone and contract.
29. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hey Javier,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Vodafone Aberystwyth
Popped into the Aber store to see about an upgrade.
Dealt with by Maykayla.
Very efficient and very helpful.
Great service.
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hey Mark,
We love to hear it! Thanks for your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Both Makayla and Michelle were great
Both Makayla and Michelle were great, friendly and polite!
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Thanks for your feedback for Makayla and Michell It's great to see they were so welcoming and helpful today 😊
Thanks, The Vodafone Social Media Team
3 things sorted in an hour!
I was very happy with the service I received yesterday. Having been a customer for decades and always prefer to use the shop rather than phone, I was very pleased that I didn't have to wait, as Makayla was available immediately. I only had an hour, so didn't think I'd be able to sort all the things I needed to, but to our surprise, I managed to organise a new SIM for a tablet, new broadband package AND a new phone contract, hassle free and in the hour! Makayla was great, polite and efficient and everything went through very smoothly. Hoping that the switch overs will be as smooth too .
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi there,
We're delighted you had such a positive experience in store, thank you for taking the time to highlight what a great service you received. Thank you for choosing Vodafone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michelle was amazingly helpful
Michelle was amazingly helpful!
Very friendly and welcoming. Knowlageable about the products and offers! Perfect service!
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Megan,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Aberystwyth
Hi Rob,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michelle was awesome ..
Michelle was awesome ... friendly knowledgeable helpful great skills ..tech and cistomer service.....couldn't have been better
THANK YOU
8. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Ali,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Total rip off,my daughter has a dd set…
Total rip off,my daughter has a dd set up and every month they take her money then send her a late fee of £5 and then she is unable to us her phone until she pays again.One month she had to pay three times.
She tries phoning up and they are useless because they say she must have had no money in bank which is ridiculous because her banking app and her Vodafone app says it's paid.
Never ever again will she use Vodafone.
She has paid £36 X4 in march but the person said on the phone that's correct.Think someone is lying when her bank statement says different
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to your daughter's account billing. This isn't the experience we want your daughter to have, nor the service that we strive for here at Vodafone. If your daughter still needs any help with this or would like us to look into anything further, please advise them to come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Great service in Aber
Had a really good experience when buying my new phone in Aber, all the staff were lovely, definitely going back in future
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Lu. Thank you for your review for Aber and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CJ was great
CJ was great. Swift service and always handled professionally
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Simon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thanks Matt!
Matt helped me sort out a new contract. He was super lovely and helpful and made the process painless, while also saving me money - win win!
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hey Sue,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely polite staff ,and very…
Extremely polite staff ,and very professional as always.Was not rushed into making decisions regarding my upgrade.The manager CJ went above and beyond to assist me with my decision.He his a credit to your store in Aberystwyth, very knowledgeable and friendly. Would highly recommend..Many thanks Vodafone Aberystwyth
6. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Darrin,
Thank you for reviewing and sharing your feedback for CJ. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding service from Calum
Outstanding service from Calum, in Vodafone Aberystwyth. He was knowledgeable, patient and extra helpful in helping us to make a purchasing decision for a new iPhone and a Vodafone plan.
23. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Elena,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Welcoming
I recently visited the store as i was due an upgrade, All of the staff are very knowledgeable and helpful, Thank you Vodafone Aberystwyth again
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Popped in for an upgrade enquiry
Popped in for an upgrade enquiry, Nicola and the team in Aberystwyth were fantastic.
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Caitlin,
Thanks for your review for our Aberystwyth store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great staff
Matthew was brilliant and made the switch over very comfortable 👌
11. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi P Lewis,
Thanks for your 5-star review for Matthew. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent Stsff made all the difference
I found the Staff more important than the company itself in my experience today. Matthew and his Manager went above & beyond to help me with my decision making. I’m certain without their courtsey & knowledge I would not have made a purchase today so thank you very much !!
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi Paola,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very committed staff members
Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Aberystwyth
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.