I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Se mere
Virksomheden har svaret
2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Se mere
Virksomheden har svaret
After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Se mere
Virksomheden har svaret
Went in to adjust my sim packages on Sunday, was served by Steven he was very helpful advising what were the best options for the numbers, as all our phones are on one account. Very friendly and prof... Se mere
Virksomheden har svaret
I came into the Vodafone shop in Aberdeen and was greeted by Connor and we started to go through my interest in changing to an iPhone 15 pro. He guided me through all the facts of what it would... Se mere
Virksomheden har svaret
Skrevet af virksomheden
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and several bank cards had been stolen while she was abroad, so getting everything sorted was far from straightforward.
Alex was absolutely fantastic throughout. He was helpful, professional, courteous and extremely knowledgeable, taking the time to understand the situation and guide my wife through everything calmly and efficiently.
His customer service was exceptional, and he went above and beyond to help at a time when my wife was understandably stressed. Alex is a real credit to Vodafone, and I hope his efforts are recognised.
Excellent service from start to finish - thank you, Alex!

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Cristina helped me get internet for my new house which I needed urgently. Great service.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Cristina was very helpful, knowledgeable and friendly. Happy to return thanks to her attention to detail and clarity on the product I needed,

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Went into store to upgrade my phone, Marek served us and was very helpful

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Dropped into the shop this morning to get some help with our mobile apps and our broadband app - Alex was fantastic and very helpful. Thoroughly recommend

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Special thanks to Cristina. At Aberdeen branch.
She was really helpful
I was lucky to be her customer.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
I was in seeing Steph and got a great deal on an upgrade, but before she could come see me she had to deal with an angry customer who was shouting at her on the shop floor because he didnt have his physical bank card and she handled the situation with total professionalism.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Came into store and a colleague named Steven helped to save me money on my phone bill

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Had the easiest transaction I’ve ever had with Vodafone thanks to Melissa. Appreciate the help.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Had the pleasure of meeting Christina who was helpful in the purchase of an Apple iPhone A++++ service

Besvarelse fra Vodafone UK - Aberdeen Bon Accord

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Melissa is absolutely amazing - the best service provided by her during our interaction. Would recommend Melissa to everyone!

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Nicole was a great help when getting my new home internet. Faster speed and lower bill than I was paying before, so couldn’t be happier

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Mel was fantastic, got me a tablet at a very good price and was very quick. Would recommend ⭐️🎉😇🫶

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Looking to upgrade my phone, spoke to Steven. Steven was very helpful and knowledgeable about all phone types and went into details about packages etc. Thank you.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Steph is wonderful, will only deal with her and also signed up for hbb as she worked out how much money I'd save. Thanks Steph, see you again in 2 years

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Nicole was very helpful in helping me find a suitable new phone!

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Cristina was helping through my new SIM card. She was really been a great help.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Steph was brilliant, helped me with everything I needed, if you go into the shop ask for Steph

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Came into store to setup home broadband and spoke with Stephanie. She was helpful and explained how the installation would work.

Besvarelse fra Vodafone UK - Aberdeen Bon Accord
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.