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Visualsoft Anmeldelser 

629
•
TrustScore 4.5 ud af 5

4,3

Udbyder af e-handelsløsninger
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Jen Earnshaw our PM has been fantastic since she's joined our extended team over at Visualsoft. Powering through some projects with complex and bespoke needs as well as providing insight and suggest... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

One thing about Visualsoft is training, you cannot fault their comment to training new clients on their platform. Whether its training videos or one to one training which is easy to book online. Also... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

FAILED WITH PPC. THEY COULD NOT BUY A SALE LET ALONE MAKE A SALE!! Website was also poor to navigate around the back end and is outdated. 3 months after contract ended they are still tryi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We’ve had a very positive experience working with Visualsoft across both our Google advertising and website development. Charlotte has done an exceptional job managing our PPC activity. She... Se mere

Virksomhedsoplysninger

  1. Udbyder af e-handelsløsninger
  2. også i
  3. Online-marketingbureau
  4. Partnerprogramtjeneste
  5. Social media-bureau
  6. Softwarevirksomhed
  7. Websitedesigner

Skrevet af virksomheden

Visualsoft is a digital agency that powers online business performance for ambitious retailers. We offer a unique choice of beautiful store design, an eCommerce platform with everything retailers need out-of-the-box, and deep expertise in performance-driven digital marketing. We work with customers to craft the perfect blend of our eCommerce solutions to help them achieve their specific ambitions – be that bespoke store design on our platform or a choice of eight marketing services that they can effortlessly flex to meet their marketing goals. For 25 years, our award-winning teams of expert digital minds have intertwined the best strategies for online success by creating stunning stores that are proven to perform the best in the market, accelerating conversions and boosting basket value. We’re proud to power our clients’ success, delivering over £1bn of eCommerce revenue through our platform every year.

Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

629 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(629)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Ben from the Visualsoft triage team…

Ben from the Visualsoft triage team completed some work I requested on our site very quickly. Within 20 minutes I had a reply and within 24hrs the work to the website was completed

13. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Stuart,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Amazing

Happy with the experience

7. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Lawrence,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Good job Ben

27. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey David,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

We needed to add a new feature to our…

We needed to add a new feature to our website for making new products more visible. Ben from the VS triage team has been very helpful and quick to getting the solution we needed.

25. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Ben S form VS was great throughout an…

Ben S form VS was great throughout an fast at replying and fixing issues.

21. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Richard,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Great service

Great service! Prompt and efficient!

18. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey there,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

We have been with Visualsoft now for a…

We have been with Visualsoft now for a couple of years. We have enjoyed the experience so far. PPC and Meta marketing is great.

Thank you to Jonathan Allen for the help on our progress

19. februar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey Gerald,

Thank you for your wonderful review. We'll pass your comments onto Jonathan directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Ben from the Visualsoft Triage Team has…

Ben from the Visualsoft Triage Team has helped with many design and alteration requests I’ve had and does a great job every time.

Thanks Ben!

19. februar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Ben from the Visualsoft Triage Team…

Ben from the Visualsoft Triage Team actioned a removal of a feature very quickly.

19. februar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Great service from the VS Helpdesk Team

Great service from Ben from the Visualsoft Triage Team. Very fast response to resolve a graphical issue on our mobile site.

17. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Ben directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Simply a Joy to Work with.

Simply a Joy to Work with.. From Jonathan Allen managing the amazing teams looking after each part of a bigger plan.. Simply keeping us informed of whats happening and what we could do to improve going forwards... It's a major part of our business that feels like it's in good hands and we feel confident to trust the choices they make.

1. februar 2025
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Besvarelse fra Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Jonathan directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 1 ud af 5 stjerner

Avoid.

Avoid.

The system used to be amazing and ahead of the current technology. In recent times we are lagging massively behind other retaillers due to the currentl state of the system.

At the moment the Amazon API has been down for nearly a week and all we receive is an update at the end of the day 'thanking us for our patience' - needless to say this isn't going down well.

The are trying to offer us there 'new' Shopify link which makes me think that they are going under as no new development is being shown.

We are actively looking at other systems.

Paul.

10. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hi Paul,

We’re sorry to hear about your experience and appreciate your feedback. We understand your frustration regarding the Amazon issue and want to assure you that we’ve been actively working on a resolution with our Amazon representatives.

We regret if our communication hasn’t met your expectations, but rest assured, the team at Visualsoft is fully committed to finding a resolution. Your Client Success Director will be in touch shortly to discuss this further and ensure we find the best possible solution for you and your business.

Please don’t hesitate to get in touch if there’s anything else we can help with.

Best regards,
Visualsoft

Bedømt til 5 ud af 5 stjerner

provides excellent and prompt support…

provides excellent and prompt support for our website. Their quick response times and efficient problem-solving have been invaluable in maintaining our online presence. We highly recommend their services.

7. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Yossi,

Thank you for your wonderful review. We'll pass your comments onto the team directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic company - Service is second to none.

We've been using VisualSoft for our website for a while now, and can say their support is second to none.
Super helpful, very friendly, always on hand, very quick responses, and always complete tasks in a very timely manner.
I have learned so much from them too, so anything I am able to do on the website, I am now comfortable doing, thanks to this fantastic team.
Cannot recommend them enough!

Thank you,
Natalie
Go-Ept Ltd

30. januar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey Natalie,

Thank you for your wonderful review. We'll pass your comments onto the team directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Ben from the Visualsoft Triage Team Was…

Ben from the Visualsoft Triage Team Was quick to deal with our issues and this resolved quickly.

27. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Jumblies Models,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Service Desk

Merek from the service desk team was very fast and efficient at sorting out a problem i had both with his work and the clear instructions he gave me, thank you

21. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Jenny,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Thank you Ben from the Triage Team

Thank you Ben from the Triage Team - always quick to help!

20. januar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Bedømt til 5 ud af 5 stjerner

Prompt & Professional

Mark from the service desk was very responsive and professional in assisting us with our enquiry. We are very happy with the end result and prompt and clear communication.
: )

10. januar 2025
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Mark directly.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Excellent service

Everything was sorted very quickly and efficiently.

30. december 2024
Uopfordret anmeldelse
Visualsoft-logo

Besvarelse fra Visualsoft

Hey there,

Thanks for your review. We're really glad you had a good experience working with us.

We look forward to continuing to work together.

Thanks

Visualsoft

Bedømt til 5 ud af 5 stjerner

Thanks Jonathan Allen for your amazing…

Thanks Jonathan Allen for your amazing support as Accounts Manager and the Support Team for the efficient and Professional service received over the years.

Brian
Adrian & Co Jewellers

23. december 2024
Uopfordret anmeldelse
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Besvarelse fra Visualsoft

Hey Brian,

Thank you for your wonderful review. We'll pass your comments onto Jonathan and the team directly.

We look forward to continuing to work together.

Thanks

Visualsoft

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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