Virgin Media - Milton Keynes Anmeldelser 

6
TrustScore 3 ud af 5

3,2

Silbury Boulevard 63, MK9 3AG Milton Keynes, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This is a completely garbage company. I cannot access my account. It's been blocked, I have no idea why. I cannot contact anybody there by any means. There is an AI fire wall that is impossible to get... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Absolutely appalled at the service I got and I'm an irritated customer! I booked a home move and broadband reinstall last week. Your engineer was booked for last Wednesday 6 May to fix my broadband co... Se mere

Bedømt til 5 ud af 5 stjerner

I had an engineer called Nelu (ID - 87637) come out this morning to my flat. I had an overall great experience as he was so friendly and sweet. Even my normally crazy high energy dog greeted him calml... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Is there a reason you are blocking websites that provide VPN? What gives you the right to block vpn when it is legal in the UK?

Virksomheden har svaret


Virksomhedsoplysninger

  1. Internetserviceudbyder

Skrevet af virksomheden

Virgin Media helps homes across the UK stay connected and entertained with broadband, TV and home phone services. We know reliable connectivity matters every day, whether you are working from home, streaming, gaming or keeping in touch. We focus on making it easy to join, set up, manage your account and get support when you need it. We read the feedback you leave here on Trustpilot and use it to improve. When things do not go to plan, our aim is to put them right as quickly and clearly as we can.


Kontaktoplysninger

  • Silbury Boulevard 63, MK9 3AG, Milton Keynes, England, Storbritannien

  • 01908 694929

3,2

Middel

TrustScore 3 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(6)

5.953 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

This is a completely garbage company

This is a completely garbage company. I cannot access my account. It's been blocked, I have no idea why. I cannot contact anybody there by any means. There is an AI fire wall that is impossible to get through, anytime, anyday, whrher by phone or other means. My Name is Mark Stableford and I have an account with you that is completely up to date, but you have blocked access to my account. It is dangerous to give out my name on a public site like this but what else can I do? why have you blocked access to my account???????????

8. juli 2026
Uopfordret anmeldelse
Virgin Media - Milton Keynes-logo

Besvarelse fra Virgin Media - Milton Keynes

Thank you for taking the time to leave a review. We're sorry that you have had a poor experience with our services. This is very disappointing to hear, and we can assure you that this is not the level of service that we want to provide.
Please get in touch using one of the following contact methods.

Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
X https://bit.ly/3ToLBBG

WhatsApp: +44 7803 089 684
Facebook: https://bit.ly/4gs97Y9

Bedømt til 1 ud af 5 stjerner

Is there a reason you are blocking…

Is there a reason you are blocking websites that provide VPN? What gives you the right to block vpn when it is legal in the UK?

27. juni 2026
Uopfordret anmeldelse
Virgin Media - Milton Keynes-logo

Besvarelse fra Virgin Media - Milton Keynes

Thanks for taking the time to leave us a review. We're very sorry to hear that you feel this way, we're keen to know more so we can help put things right. Please get in touch using one of the following contact methods.
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
X https://bit.ly/3SNuLfN
WhatsApp: +44 7803 089 684
Facebook: https://bit.ly/4v9NGPb

Bedømt til 5 ud af 5 stjerner

Engineer call out to fix problem with WiFi.

I had an engineer called Nelu (ID - 87637) come out this morning to my flat. I had an overall great experience as he was so friendly and sweet. Even my normally crazy high energy dog greeted him calmly and laid with her chin on his lap wanting his strokes. He found and fixed my problem quickly, even with how awkward it was it being a small flat. I highly recommend Nelu. Brilliant customer service.

17. juni 2026
Uopfordret anmeldelse
Virgin Media - Milton Keynes-logo

Besvarelse fra Virgin Media - Milton Keynes

Hello Ayanna,

Thank you for taking the time to leave us a review.

We’re really pleased to hear that the engineer provided such a great service during your appointment — it’s always fantastic to receive positive feedback like this.

If you need any further assistance, please don’t hesitate to get in touch using one of the following methods:

• Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
• WhatsApp: +44 7803 089 684
• Facebook: https://bit.ly/4euFgeW

Bedømt til 5 ud af 5 stjerner

I am very pleasantly surprised at the excellent value of my service

The technician Juliette was absolutely professional and very personable. She was brilliant in keeping things simple for me to understand. She is a credit to Virgin media. The connection was made in no time at all, hassle free. I have also contacted Virgin Media customer service about the initial bill. The person on the phone was extremely efficient and very helpful. So far I am delighted with the purchase of broadband, tv and land line.

26. maj 2026
Uopfordret anmeldelse
Virgin Media - Milton Keynes-logo

Besvarelse fra Virgin Media - Milton Keynes

Thank you for taking the time to leave us a review.

We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.

Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7803 089 684
Facebook: https://bit.ly/4errhrs

Bedømt til 5 ud af 5 stjerner

The service I received has been great…

The service I received has been great and your Engineers have been brilliant especially Tom who did the final installation!!

11. maj 2026
Uopfordret anmeldelse
Virgin Media - Milton Keynes-logo

Besvarelse fra Virgin Media - Milton Keynes

Thanks a lot for 5 stars, we really appreciate it. Best wishes *****

Bedømt til 1 ud af 5 stjerner

Absolutely appalled, utter shambles!

Absolutely appalled at the service I got and I'm an irritated customer! I booked a home move and broadband reinstall last week. Your engineer was booked for last Wednesday 6 May to fix my broadband connection at my Milton Keynes address. He never turned up and I wasn't notified this wasn't going to happen. All week, I've spent most of my time calling, trying to get my broadband package activated. Most of the persons including a complaints manager did not appraise of my situation . I'm a hybrid worker, with strict deadlines to meet, projects to deliver on schedule and I've failed to meet these deadlines because the company failed to rectify a very simple issue! I've lost 2 clients, received unfavorable performance feedback from bosses and noone who can help has apologised or tried to find a way forward for me. I'm now 9 days into a new week, at a new house without a service I pay for! I'm cancelling my contract if this issue isn't sorted on Monday!

6. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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