Virgin Media - London Tottenham Court Road Anmeldelser 

3
TrustScore 3 ud af 5

3,0

Tottenham Court Road 229, W1T 7QG London, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Internetserviceudbyder

Skrevet af virksomheden

Virgin Media helps homes across the UK stay connected and entertained with broadband, TV and home phone services. We know reliable connectivity matters every day, whether you are working from home, streaming, gaming or keeping in touch. We focus on making it easy to join, set up, manage your account and get support when you need it. We read the feedback you leave here on Trustpilot and use it to improve. When things do not go to plan, our aim is to put them right as quickly and clearly as we can.


Kontaktoplysninger

  • Tottenham Court Road 229, W1T 7QG, London, England, Storbritannien

  • 020 8057 4602

3,0

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(3)

6.015 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

More issue with Virgin - avoid:

Without exception, we’ve lost both TV and Broadband : this is almost a fortnightly issue: a very unreliable service from Virgin: but do they care…….nope: because you can’t claim compensation unless you’ve with either for 2 days: this is American venture capitalist for you and they get your money every month !

26. august 2026
Uopfordret anmeldelse
Virgin Media - London Tottenham Court Road-logo

Besvarelse fra Virgin Media - London Tottenham Court Road

Thank you for taking the time to provide us with your feedback Chris. We're sorry to hear about the issues you've experienced with your TV and broadband services. We understand how frustrating this can be.
We'd like the opportunity to look into this further for you. Please get in touch using the contact methods below and provide your account details along with the best contact number to reach you on, and we'll be happy to investigate.
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
X https://bit.ly/4i2ual3
WhatsApp: +44 7803 089 684
Facebook: https://bit.ly/4gF8CIV

Bedømt til 1 ud af 5 stjerner

Modern day scam

The worst service provuders of everything.. when you blink they lower your broadband speed but triple your bill. I was last paying £70 pm for 100mbps broadband and they asked me to pay £1000 to exit their contract. Absolute scammers

1. august 2026
Uopfordret anmeldelse
Virgin Media - London Tottenham Court Road-logo

Besvarelse fra Virgin Media - London Tottenham Court Road

Hi Raven,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand how frustrating it can be when you're concerned about changes to your package, broadband speeds and monthly costs. We also appreciate how disappointing it is when you're reviewing your options and have concerns regarding early disconnection charges.

You can view the latest offers available to existing customers here:

👉 https://bit.ly/4hLa5iP

If you're considering your options, you can find information about leaving Virgin Media here:

👉 https://bit.ly/4hLa66n

You can also find information about Early Disconnection Fees here:

👉 https://bit.ly/4yUSVW4

If you'd like us to review the concerns you've raised regarding your package, billing and contract, please get in touch using one of the contact methods below:

📞 Call: 150 or 0345 454 1111
💬 WhatsApp: 07803 089684
📘 Facebook: https://bit.ly/4wBEmVQ
X: @virginmedia

You can find additional ways to get in touch here:

👉 http://virg.in/contactvm

Thank you again for your feedback.

Bedømt til 4 ud af 5 stjerner

Virgin hates loyal customers

When set up Virgin Media Broadband is fast and reliable. The equipment is easy to self install. The staff are lovely.

The only problem is Virgin as a company really hates its customers, and by hate I mean genuinely despises their customers. The more loyal you are to this company the more Virgin screws you with opaque pricing, above inflation contract increases and genuinely confusing additions such as Netflix.

At its heart Virgin is a dishonest company that maintains a client base through monopolistic powers.

11. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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