Promised replacement plants never did arrive. I reached the point where I couldn’t be bothered to communicate with them further as it was a total waste of my time. They clearly work on the basis that... Se mere
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Se, hvad kunderne siger
Lots of information about the plants and how to look after them. Good management of difficult to manage goods from the point of view of sending them when they are ready but collection also available.... Se mere
The fuchsias arrived safely, well packed and in good condition. 2 of them were actually flowering. Service was very fast and the plants arrived when expected. I would definitely recommend this nurse... Se mere
I found the company to be efficient and communicative. The Tamarillo Tree Tomato plant I ordered was healthy, sturdy and packed with care. I was kept informed at each stage of the package's journey.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a second generation small family, horticulture business in Kent with a passion for growing plants. We offer a wide selection of fruit, veg, herbs and flowers for your garden. Everything we grow to sell is ready for you to plant in your garden and grow on for the ultimate backdrop to your home. Whether you are wanting to grow your own food with companion planting or create the perfect herbaceous garden we can help with it all. As well as offering a large selection of fuchsias we also save our own tomato and chilli seeds (which are DEFRA certified) including many heritage varieties. We grow using traditional methods, without pesticides or insecticides (no-one wants to eat those!) at our nursery in Challock (between Ashford, Faversham, Maidstone and Canterbury), although we are no longer open to the public (this gives us more opportunity to concentrate on growing plants for you) we do offer a click and collect service as well as a full mail order service all over the Country. So whether you are looking to plant an orchard or grow soft fruit for a long term food providing garden, grow delicious vegetables or herbs (with so many incredible flavours, textures and vitamins) or add some colour with our stunning ornamental and flowering plants we have what you need and we can deliver it to your door. Our passion is plants, all year round!
Kontaktoplysninger
Victoriana Nursery Gardens, Buck Street, Challock, TN25 4DG, Ashford, Storbritannien
- 01233 740529
- help@victoriananursery.co.uk
- www.victoriananursery.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hi quality Grape Vines
Have bought over 30 vines from the company and over 4/5 years. Always arrive well packaged and in great condition. Only one plant died due to a failure of the graft.
Good plants and although the website needs an update they do get back to you if you have questions.
Shocking quality juvenile plants…
Shocking quality juvenile plants received , with 5 dead on arrival. Shocked they would post any rubbish instead of stating out of stock . No quality control , complete waste of money. A company with no pride !!
Cant fault anything with this company
Cant fault anything with this company, from website to ordering, packaging and delivery, seed buying as it was years ago. customer service second to none.
Strong healthy plants
I ordered 3 hardy fuchsia and 5 geranium plants and they have been delivered within 6 days. All plants are very healthy and look vigorous and because rain is forecast I've planted them out in the garden and gave them a good watering to help them settle in. Plants were well packaged and suffered no damage in transit and all were 'garden ready' to plant straight out. I'd thoroughly recommend using this company. Only negative is I couldn't find anywhere to track my order in transit and it was just lucky I was in when they were delivered.
Excellent quality plants, superb customer service
I ordered a particular, unusual, hardy fuchsia earlier this year. The healthy plant arrived packed very well. Prompt planting meant it settled in and produced new, strong growth quickly. Once it began to flower I realised I had the wrong plant as the flower colour was incorrect, despite the labelling. I contacted the company and received a (correct) replacement within 48hours!
Quality and Service always counts.
I received all the plants I ordered and they arrived very well packaged and no damages.. very healthy plants and of exceptional quality.. I will buy plants again from Victorian Nursery..
DELIVERED VERY FAST
DELIVERED VERY FAST, VERY GOOD PACKAGING AND IN GOOD "NICK".
Perfect plant delivery
Beautiful little plant arrived in great condition within 24 hours of dispatch.
Would definitely recommend and use again.
Well Grown Plants
My order of 4 types of plant arrived quickly. The plants were healthy and soon settled in to growth once potted up.
Dont buy from this company
I received a badly damaged lot of plants and was very disappointed when I reported this. Rather than being offered a refund or replacment plants I was told to plant the mess that I had received in place of my order and to hope for the best.
I was also told if I was still unhappy I could return the plants at my own cost!
Do yourself a favour and buy from a company that understands the concept of customer care.
Good service
Simple to order, arrived promptly, and a quality plant.
Great healthy young plants
I ordered 3 lots of very different young plants, all arrived in great condition and are lovely healthy plants.
I bought my plants online this time
I bought my plants online this time, and to be honest, I was a bit nervous. You know how it is—sometimes you order something green and alive, and what arrives feels more like a “maybe” than a blessing. But not this time.
From the start, everything just flowed right. The website was easy to navigate, no clutter or confusion, and each plant had clear info—none of that copy-paste nonsense. You could tell whoever put it together actually knew plants, not just how to sell them.
Delivery was smooth too. The box arrived in good time and when I opened it, I actually smiled. Each plant was packaged with care, not just thrown in like a last-minute parcel. The soil was still moist, the leaves were healthy, and not one had that tired look you sometimes get from travel. It felt like they came straight from a greenhouse, not a warehouse.
I’ve planted them now and they’re settling in nicely. One of them already feels like she’s home.
I’d definitely order again—this felt like more than just a transaction. It felt like someone on the other end actually cared.
POOR, as per other reviewers experience
As other reviewers have previously said:
1. Very poor quality seeds with incredibly poor germination rates.
2. Awful and rude customer service - they seem to have a ‘we are always right and customer is always wrong policy.
Best to find an alternative source of supply if you value your sanity.
Appalling
Appalling, out of 50 (only 46 supplied) every plant is nearly dead, yet: the 'mind your business' that is better in sunnier conditions, has not lasted a week. Seemingly I planted in a too sunnier conditions!!!! Yet on the web site its says ' Better in Sunnier conditions!
And the Lavender, has also almost all died, out of 25 less than 3! I suppose that does not like sunny conditions?
I received my plant order today
I received my plant order today. The plants were packed very well and were in excellent condition. I have used Victoriana Nursery and have not been disappointed.
Excellent communication
Excellent communication. Good quality plants at a decent price. Good delivery time.
Lovely choice of plants
Lovely choice of plants and all arrived healthy and looking good. Would definitely recommend this nursery.
Brilliant plants and service
First time using after looking for specific plants and found on internet search engine.
Lovely selection, amazing price and quality, and fantastic packaging. Very happy with my plants.
Great service
Great service, definitely a true family run business, great welcoming communication. Healthy, good sized plants, delivery was fast
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