Viagogo Anmeldelser 

WARNING

Under no circumstances should you purchase from this company. This company is fraudulent. I am now at the Police station to report my $1000 as stolen. I resold my State of Origin tickets on their resale section on their website. They sent me an email confirming the transfer of the tickets to the buyer and promised I would receive my money in 5 to 8 business days it is now 2 weeks. Still nothing .I was in contact with the buyer via email and mobile who confirmed receipt of the tickets. I just contacted Viagogo. Viagogo are refusing to give me MY money . They are saying that I cancelled the order and that is why they do not have to pay me. I emailed back to them the emails of confirmation that they originally sent to me. They are saying they need to investigate the evidence I provided to them ???? They were the ones who sent the evidence to me in the first place !!!
In summary, they have taken the money from the buyer, and instead of transferring the money to me, they have kept MY money . Disgraceful human beings that MUST be stop immediately

You did extremely amazing. I always relied you and will continue. Thank you!

I bought my place for BTS concert in Paris, France. A very good place !!! I was a little nervous but it was an authentic ticket. The concert was very magic !!!!!!!

Great communication and seamless delivery.

Viagogo customer service is the worst I have ever experienced! I am still waiting on payment of tickets after they were sold 3 months ago and successfully delivered to the buyer. I have to contact them for an update. If I don't, there would be no contact at all. Each time I speak to someone, I get told that they have escalated the issue and that I need to wait with no definitive timeline or update provided along the way. They also have escalated the issue to the wrong team and there is no direct correspondence with the team actually handling the issue. They have also hung up on me several times which is unacceptable. I am beyond frustrated!

The transaction was seamless.

DO NOT use this site bunch of scamming pricks angry is an understatement

Very disappointing experience. I was redirected to this website believing I was purchasing tickets from the official event organiser, only to discover afterwards that it is a resale marketplace. I ended up paying more than 250% of the original ticket price.
At no point did I realise I was not buying directly from the event organiser. I still don't understand how I was redirected to Viagogo in the first place.
I feel completely misled and extremely disappointed by this experience. I strongly encourage others to double-check that they are purchasing from the official ticket provider before completing their payment to avoid the same situation. Based on my experience, I would not recommend using this platform.
😒 😡 😞 😡 😞

I was upgraded and I didn't expect it. I really grateful it was a nice gift.

It was great experience. I got the tickets just one day before the concert. Viagogo helped a lot.

Hidden fees! Steer clear. Payed almost double what i should have payed for tickets to a comedy show. Better off getting them through ticketek or ticketmaster

Booking was fast, the price are high but it was worthing it !

I bought a ticket a few hours before a show in Paris and it was the best decision ever. The price was a quite high but so was the demand. Everything went really smooth at the entrance, I had not problem getting in even though it wasn’t my name on the ticket. It turned out to be an incredible show, so it was worth the money.

Amazing Website with Great Prices!
The Customer Service was TOP Notch.
Called twice and both times got amazing Support and Direction that too on a Sunday morning.

Everything was well explained in the emails, we received the tickets a day before the concert, there was no trouble with retrieving them and the concert was amazing.

Wish i could rate this at 0..
What an unforgettable experience... just not for the reasons we were expecting.
Bought State of Origin tickets back in February and spent months building up the excitement for a 12-year-old autistic boy who thought he was finally going to experience one of the biggest nights in rugby league. He proudly told all of his mates he was going.
We organised time off work, booked accommodation in the city during school holidays, planned a eight-hour drive, and budgeted for rising fuel costs. Apparently, the only thing we shouldn't have done was trust that the tickets were actually legitimate.
The money is one thing—it can be earned again. The hardest part is explaining to a heartbroken son that he now has to tell all of his friends he isn't going after all because the whole thing was a scam.
Thanks for the lesson in disappointment. Hopefully, someone else reads this before making the same mistake.

I had no idea it was a reseller site so that was first mistake, I brought 4 tickets $175 each it was $985.71 with their ridiculous fees and then my credit card got charged $1020.21 as there were even more fees. When I got the tickets they were $50 each ones, so what should have been $200 cost me $1020.21. Beware is all I can say..

Sell tickets that don't exist stay well away no stars

Very unsatisfactory experience. Exorbitant fees and tickets that I could not and did not receive within time to make travel arrangements. There is no direct help in that you cannot speak directly with officer and they simply stopped emailing me when I made too much noise. Don’t but tickets this way!

Great game and great venue. Ticket buying process was great and smooth. No issues from procurement of the ticket to attending the game.