Breaking our large group down to do the private tours was a great decision. It was easier access to all of the crowed sites and a more personal experience. The drivers were very friendly, accommodatin... Se mere
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Se, hvad kunderne siger
As a travel agent and also the traveler on this group to French Polynesia we worked with Venture Ashore and Olivia Rapisand to curate tours on our port days. We were sailing on Windstar and wanted som... Se mere
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Working with Venture Ashore has been wonderful! We had different options of tours in Norway for our 4 different stops. They made it super simple by providing a link that I could send my clients who c... Se mere
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We worked with Corey Bell of Venture Ashore in arranging 5 different tours for my group of 8 family members while on vacation in Rome and during our 7 night cruise in the Mediterranean. Corey was fant... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Venture Ashore is the leading provider of independent shore excursions and experiences worldwide. Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!
Kontaktoplysninger
2810 N Church Street, 19802, Wilmington, USA
- 1-888-927-3620
- support@ventureashore.com
- www.ventureashore.com
4,5
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Great Value and experience
Our tour director was fantastic and the tour was informative. The rubs and chicken from captain”s was delicious. We especially liked the Topper’s Rum Distillery tour and got to meet Topper himself. The only thing that we did not get that was on the description was the two alcoholic drinks at Captain’s Ribs & Chicken. I had a few clients ask me about that and we never could get an answer from the server. Overall a great experience!!
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
We’re delighted to hear that you had a great experience overall and that you enjoyed the tour. It’s wonderful to know your tour director made such a positive impression, and that you particularly enjoyed the visit to Topper’s Rum Distillery, meeting Topper himself is certainly a memorable highlight! We’re also pleased that you enjoyed the food at Captain’s Ribs and Chicken.
We will be raising this with our local partners to ensure that inclusions are communicated clearly and delivered as advertised moving forward.
Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you again in the future.
Dumped in Barbados-not returned to ship
The tour in Barbados was nothing as described. I complained at the time and was issued an immediate refund. The company contacted the tour company while we were on the tour who promptly left us on the beach and didn’t return to take us back to the ship. Despite a “return to ship guarantee” Venture Assure are refusing to pay the 30 dollar taxi fare back to the ship. It certainly would not have been cheaper for them to fly us to the next island, which makes me wonder who regulates them and wether the return to ship guarantee is genuine.
12. marts 2026
Besvarelse fra Venture Ashore
Dear S Beech,
Thank you for your feedback, and we’re sorry to hear that parts of your experience in Barbados didn’t meet expectations.
As noted, we issued a full refund at the time of your complaint, as we always aim to resolve concerns as quickly as possible.
We would also like to clarify that the tour driver did return to the agreed meeting point and was waiting to collect you. However, we understand that you had already arranged a taxi back to the port at approximately 2:15pm, ahead of your ship’s 5:00pm departure. The port is located around 7 minutes from the beach club, allowing ample time to return comfortably.
Our Return to Ship Guarantee is designed to protect guests in the unlikely event that a delay on tour results in a missed departure. While this situation did not fall within those terms, we would like to reassure you that we have never had a guest miss their cruise as a result of one of our tours.
We do, however, take your feedback seriously and are reviewing this with our local partner to ensure service standards are maintained.
Overwhelmingly fantastic experience!
I had an overwhelmingly fantastic experience with Venture Ashore and recommend them highly! From start to finish, everything was handled with professionalism, care, and impressive attention to detail.
The staff truly stood out—they were knowledgeable, helpful, and incredibly responsive throughout the entire process. Any questions I had were answered promptly, and I always felt well-supported. A special mention to Olivia, who made the booking process completely seamless and stress-free. Her efficiency and clear communication set the tone for what turned out to be an exceptional experience.
The guides were absolutely outstanding. They were not only highly knowledgeable but also engaging and personable, making each tour both informative and genuinely enjoyable. You could tell they were passionate about what they do, which made a big difference in the overall experience.
Everything was extremely well-organized, especially the transportation and tour arrangements. Timing was smooth, logistics were handled flawlessly, and I never once felt rushed or confused. It’s clear that Venture Ashore takes pride in delivering a well-executed and efficient service.
Another major highlight was the pricing—Venture Ashore’s excursions were significantly more reasonable than those offered by the cruise lines, without sacrificing quality in any way. It felt like exceptional value for such a high level of service.
Overall, this was a top-tier experience, and I will absolutely be booking with Venture Ashore again for future excursions. If you’re looking for a reliable, organized, and high-quality shore excursion company, this is the one to choose.
9. november 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Dear Renee
Thank you so much for your wonderful review, we’re absolutely delighted to hear about your experience!
It’s fantastic to know that everything ran smoothly from start to finish and that you felt well supported throughout. Our team works hard to provide a seamless and stress-free booking process, so your kind words mean a great deal.
A special thank you as well for recognising Olivia, she’ll be thrilled to hear your feedback. We’re also so pleased that your guides made such a positive impression and helped bring your tours to life.
We take great pride in delivering well-organised excursions that offer both exceptional quality and value, so it’s incredibly rewarding to hear that reflected in your experience.
We truly appreciate your recommendation and look forward to welcoming you again on another adventure in the future!
Besvarelse fra Venture Ashore
Thank you for your kind review!
We’re delighted to hear that you enjoyed your excursions and found everything to be professional. It’s also great to know the tours ran smoothly and that you were returned to the ship on time, that’s a guarantee Venture Ashore have to ensure our guests can feel relaxed and enjoy the experience.
We truly appreciate you choosing Venture Ashore and hope to welcome you on another trip in the future!
Two excursions cancelled 3 weeks before cruise
We booked 2 excursions through Venture Ashore 6 months before our cruise. They cancelled both excursions 3 weeks before the cruise with no explanation. They are still selling both excursions for the dates we had booked. We were left scrambling for new excursions just a few weeks before our cruise. I would not recommend Venture Ashore to anyone.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you for your feedback. We’re very sorry to hear that you were disappointed with your experience.
Unfortunately, on rare occasions excursions must be cancelled when the minimum number of participants required to operate the tour is not met. This was the reason your tours were cancelled. While we understand how frustrating this can be, particularly when you have booked well in advance, the decision is made only when it becomes clear that the tour cannot operate as planned.
Whenever this situation occurs, our team always does its best to assist guests by offering alternative excursions or similar options where available. In your case, alternative tours were suggested, although we understand you chose not to take up those options.
We truly regret any inconvenience this situation caused while you were preparing for your cruise. Our goal is always to provide a positive experience for our guests, and we appreciate you taking the time to share your feedback.
Id recommend Venture Ashore excursions
We did several Venture Ashore excursions whilst on a recent cruise from Singapore to India. All of them were different and suited our needs perfectly. We liked being in private cars with a guide. They were all extremely knowledgeable and ensured the trip went smoothly. We were informed before excursion where pick-up would be and we were returned to ship in plenty of time. I would recommend Venture Ashore excursions
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you so much for your kind words!
We’re delighted to hear that your Venture Ashore excursions from Singapore to India were such a great fit for your travel style. Private tours with knowledgeable local guides truly make a difference, and we’re so glad you enjoyed the comfort, flexibility, and personalized experience they provide.
It’s also wonderful to know that the communication and timing met your expectations, ensuring smooth pick-ups and a timely return to your ship is always a top priority for us.
We truly appreciate your recommendation and hope to help you plan many more memorable adventures in the future!
Excellent Indian Tours; Great Communication
We used Venture Ashore for 3 shore excursions on or recent cruise to Singapore, Thailand and India.
I booked all 3 with Corey, who is based in the U.K., and was extremely quick in her responses and very helpful in getting tours booked. She also helped me book a tour at short notice while we were on board the ship, as I wasn’t able to book online.
We spoke on the phone initially, as one of the tours I wanted was a pick up from the cruise port, a full day Mumbai city tour, with drop off at the airport, so pulled together for us.
All the tours were very enjoyable, with small groups, which is better than the big coach loads you get with the ship organised excursions.
Communication by the tour operators on the ground enforce each tour was excellent, with the operator contacting me via text or WhatsApp to provide collection time and place. The tour guides used were all extremely knowledgeable and geared their tour to the group demographic.
I will definitely use Venture Ashore again on my next cruise/trip.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you so much for your wonderful review and for choosing Venture Ashore for your recent cruise to Singapore, Thailand and India.
We’re delighted to hear that you enjoyed all three excursions and that the smaller group experience made a real difference compared to larger ship tours. It’s especially great to know that Corey was able to assist you quickly, both in the planning stages and at short notice while you were on board, and that your Mumbai tour arrangements worked smoothly from port pick-up through to airport drop-off.
We work closely with our partners to ensure clear communication and high-quality guiding, so it’s lovely to hear this is recognised.
Thank you again for your kind words. We truly appreciate your support and look forward to helping you plan your next cruise adventure!
ROATAN Honduras excursions
This review is for our ATV, zip line, sloth, Park, and beach day in Roatan Honduras. First and foremost we had a wonderful guide by the name of Carlos! He’s very friendly and funny. He made the day so enjoyable as we drove to our excursions. He would give us history of the island and his personal take on living there. We would ask for Carlos if get a chance to return! We felt he went above and beyond to make our day great.
Our ATV adventure was so fun. We had both on and off road time. We were there during rainy season so there were a lot of mud puddles to go through! We drove along the coast and stopped to take some beautiful pictures. We went through 2 villages and the people were so friendly. They would make eye contact, smile and wave. We felt very welcomed in the village. The facility had a shower in the bathroom so we were able to rinse off most of our mud before heading off. We had 6 in our group and we had a van to ourselves which was nice. Carlos provided bottled water for us. On our way to the Zip-Line we stopped at a plaza with several shops. We went to coffee demonstration and chocolate making. Both delicious! From there we went to a high point that had a beautiful overlook of the bay with our cruise ship. We were able to take great pictures from up there. This stop also had some local souvenir shops.
Our Zip-Line adventure was a blast. We had 17 platforms with a variety of cable lengths. 2 cable systems that made me feel super safe. Our guides were full of energy and made it a lot of fun. They took photos at a couple of locations as we zipped by. We did by the photo package. Haggle for a good price! The “sloth park” that was next to the zipline was just ok. We heard there was another sloth park that was bigger and had more sloths. The park we visited had one small sloth, 2 macaws, a few deer, Guinea pigs,a peacock, 2 pheasants and a couple of spider monkeys. We were a bit underwhelmed by it. We opted to skip the beach portion because of the weather. It was cloudy, cool, and windy! I recommend you bring cash for shopping and tips. We tipped our ATV guides, our zip-line guides and of course Carlos.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you for your wonderful review! We’re so happy you had a great day and that Carlos made your experience extra special, he truly goes above and beyond. We appreciate your feedback on each activity and your helpful tips for future guests. We hope to welcome you back to Venture Ashore again soon!
The two tours were fantastic
The two tours were fantastic, and my family really enjoyed the tours.
24. december 2025
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Besvarelse fra Venture Ashore
Thank you so much for your review of the shore excursions you took with Venture Ashore, we really appreciate the feedback and we look forward to seeing you again for another amazing experience.
Group Excursion Planning made easy
I used Venture Ashore to plan several shore excursions for a group of 22. Corey, a fabulous Group Specialist made the whole experience easy by helping me curate the list of excursions and setting up our group's webpage so everyone could go and purchase their excursions individually. She helped me to tailor the excursions to our needs, adjusting times and matching prices for similar excursions from other providers. Not only was setting it up made to be a pleasure but we had a blast, and Corey was sure to follow up with me after the fact to make sure everything went smoothly. We are now setting up excursions for my next two group cruises. I highly recommend.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you for your wonderful review Marie. We are so happy that we made your groups vacation to Europe last year on the Norwegian Viva a little more special! And Corey will be so pleased to read this review. We are looking forward to working with your next two groups for 2026 and 2027!
We had a group of 15 that went to…
We had a group of 15 that went to Greece on a cruise. We booked about 6 tours with Venture Ashore and they were all wonderful. One tour even allowed us to have some extra beach time in one of the ports which was wonderful for our group age 7 to 75. Can't wait to book even more tours on our next adventure to Portugal and Spain.
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Hello Erin - thank you for your wonderful review of your groups Venture Ashore excursions in Greece. We are so happy we made your groups vacation as best as it could be! We look forward to working with you again soon for Portugal and Spain!
Batu Caves and Backwater riverboat cruise
Booked 2 trips with Venture Ashore, Batu Caves in Kuala Lumpur and Back water river cruise in Cochin.
Excellent itineraries for both excursions, guides were knowledgable and friendly.
Communications before for meeting points etc were also excellent.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed both the Batu Caves excursion in Kuala Lumpur and the Backwater River Cruise in Cochin. It’s great to know that the itineraries met your expectations and that our guides’ knowledge and friendliness made the trips even more memorable. We’re also pleased that our pre-tour communication and meeting point details were clear and helpful. We truly appreciate your support and hope to welcome you on another Venture Ashore excursion in the future!
Goooooooooooooood
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Your kind feedback truly means a lot to our team and motivates us to continue delivering exceptional experiences. We hope to welcome you on another tour in the future.
Thank you again for choosing Venture Ashore.
Great excursions and a great group specialist
My group's excursions in St. Lucia and Puerto Rico were both amazing! We got to see a lot on the drive around St. Lucia with our funny and knowledgeable guide Lisa, and learning how to make authentic mojitos and mofongo with Chef Sergio was a highlight of the whole trip.
Group specialist Olivia was great to work with. She was always responsive and helpful through the whole booking process.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you so much for your wonderful review! We here at Venture Ashore are thrilled to hear that you had amazing shore excursion experiences in both St. Lucia and Puerto Rico. It’s great to know that Lisa made your St. Lucia tour memorable with her knowledge and humor, and that your cooking class with Chef Sergio became a highlight of your trip!
We truly appreciate your kind words about Olivia as well — she’ll be so happy to hear that her support made your planning and booking experience smooth and enjoyable.
It was our pleasure to be part of your travel experience, and we hope to welcome you and your group on another adventure soon!
Besvarelse fra Venture Ashore
Thank you for your 5 star review, our team here at Venture Ashore are so thankful for you taking the time to review our service and we hope to see you again very soon.
Will book with you again
We booked 2 excursions with you on our cruise to New Zealand. You were there to pick us up tour guides were knowledgeable and courteous. Will be booking through you again.
28. november 2025
Besvarelse fra Venture Ashore
Thank you so much for booking two excursions with us during your New Zealand cruise! We’re delighted to hear that our team was there to greet you and that you found our guides knowledgeable and courteous. We truly appreciate your kind words and look forward to welcoming you back on your next adventure with Venture Ashore!
The guide was very knowledgeable and…
The guide was very knowledgeable and help full. Every aspect of the tour was five star.
28. november 2025
Besvarelse fra Venture Ashore
Thank you for your wonderful review! We here at Venture Ashore are thrilled to hear that you found your guide knowledgeable and helpful, and that every aspect of the tour felt five-star. Your feedback means a lot to us, and we hope to welcome you on another tour soon!
Don't book with them
I took a cruise to the west caribbean for my honeymoon this past November. I had booked 3 excursions 1 in belize which had us waiting an hour before we started the bus broke down along the way and the ruins tours was horrible the tour guide spoke more about his grandfather than the Mayans 2. We ziplined in roatan the zipline great the zoo was stupid a few monkeys and two slothes nothing to rave about. But we waited over an hour for the driver to arrive. 3 snorkeling in cozumel with chac choc tours. We arrived at the marina at 1pm. There was no sign or form of directions where to meet the tour. We walked around looking for the meeting point. And found nothing. After an hour we left. I couldn't connect to the emergency number because I had no service or internet. When I got back on the ship I sent an email to venture ashore to let them know what happened with the snorkeling and that I needed a refund. They told me that the company is repertoire is good and they left at 1pm with 50ppl. I explained that we got there on time but had no directions for the meeting area at the marina. Venture ashore refused to refund that one tour and over looks the costumer. I would rather spend a little more money and book with the ship for their excursions at least I know that I will get my tour or my money back.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Venture Ashore
Thank you for your review.
We understand your concerns and appreciate the opportunity to address them. Regarding the tour in Cozumel, we discussed this with you, but we were not made aware of the other two tours significant delays or the bus breakdown you mentioned, when our customer service team first spoke with you. The Cozumel tour was a shared experience with more than 50 passengers, and the group needed to depart on time. Although the team waited until 1:05 p.m., they could not delay the tour further, as other guests were already on board and waiting.
Our vendor has confirmed that the meeting information is correct, as stated on the shore excursion voucher. While we understand that you are disappointed and had hoped for a refund, the vendor has advised that all other participants arrived without issue, and therefore they could not authorize one.
We truly regret that this situation led to a negative experience, as we never like to see our guests dissatisfied. Please know that we explored all options to try to resolve this for you, but we are unable to delay shared tours.
Excursions ok but contact with Venture when we needed them was completely impossible
Actual excursions ( we did 3 in Thailand and Vietnam) were quite well organised and ran smoothly. My big issue with Venture was that for one trip, we couldn’t find the meeting place. We were not alone- there were 4 independent couples all with the same issue. The issue was that when we rang the number on the booking confirmation that said “ if you have difficulties locating your guide ring this number “ nobody answered! We lost over an hour of the tour and couldn’t get through to anyone. If there had been a real emergency the situation would have been very serious. I would now think twice about using this company again because of this.
12. november 2025
Besvarelse fra Venture Ashore
Thank you so much for sharing your experience with us. We’re really glad to hear that the excursions you joined in Thailand and Vietnam were enjoyable and went well, but we’re truly sorry for the difficulty you had finding the meeting point on this one particular tour.
We understand how stressful it must have been, especially when you weren’t able to reach us through the contact number provided, which is most unusual. Your feedback is very important, and this is currently being reviewed to ensure our guests can always reach us when they need support.
We appreciate you bringing this to our attention and giving us the chance to improve. We do hope you’ll consider traveling with us again in the future, and we’d be more than happy to personally assist with any arrangements to ensure everything goes smoothly.
A great day out in Bali
Half Day Tanah Lot tour
A brilliant day. Our guide was exceptionally good, so informative and made everything interesting. He gave us the time to stroll and enjoy each venue and added in the information at the right time. If all Venture Ashore trips are this good we would definitely use them again
1. november 2025
Besvarelse fra Venture Ashore
Thank you so much for your wonderful review!
We’re delighted to hear that you had a brilliant day on the Half Day Tanah Lot Tour in Bali with Venture Ashore. It’s fantastic that your guide made the experience so informative, enjoyable, and relaxed—giving you the time and insights to truly appreciate each stop.
We’re honored that you would choose Venture Ashore again, and we look forward to welcoming you on another great adventure in the future!
Safe travels and thank you for choosing us!
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