Venture Caravans Anmeldelser 

I purchased a brand new caravan from Venture Caravans on 8th April 2022. I paid over £1000 to have motor movers fitted and bought a new battery to ensure that the movers could function. One of the motor movers has never worked. It is looking likely that I will go through this year's season without the use of the mover. Although it could be bad luck that the mover decided to stop working during the journey home, I feel that the mover should have been demonstrated during the handover so that the problem could have been identified and resolved earlier.

Really superb Customer Focus from everyone in the Service Department. Special thanks to Ben Marks, Reception Staff etc. We had a few challenges with recent issues but an excellent annual service and outcome to our other issues. You all went the extra mile for us and were always helpful and understanding.

Away at Brighton CMC in our year old from new Porto Alicanto Grande. The Alde heating panel mysteriously failed late on a Friday. Could not contact Alde as shut for the weekend. First thing on Monday contacted Alde who agreed a warranty claim should be submitted via Venture Caravans. The efficient Steph at Venture Caravans Hitchin UK, sorted the application warranty claim there and then. Alde sent out the new panel the same day and arrived the very next day at the site where we are staying at (as we are here for the next 10 days). All working wonderfully fine now. A Big thank you for the team at Venture Caravans who have always been helpful with any question or problem hence this is our third Caravan from them. Once again thank you including Alde UK.

I've never owned a caravan before (and knew very little about them), and this is the most expensive thing I've ever actually paid for in full so it's fair to say I was pretty nervous finding and buying mine. All I can say is that I'd never buy a caravan/motorhome from anywhere else. These guys are honest, helpful, trustworthy and of the small things that have gone wrong in my van (it's a 2009 after all) they've been dealt with quickly with perfect repairs covered by the warranty with no quibbling. Highly recommend!

First Class Customer Experience! The team go out of their way to help; whether that is to provide a new solution or solve a problem! They keep ‘The Customer’ at the heart of everything they do! #Highlyrecommend

We bought a second hand caravan from the forecourt and Dave at Venture couldn’t have been more helpful before during and after collection. Delighted to have done business with Venture at Daventry

Very good service from Darren and team campervan delivered as specified
Would recommend the company
Fixtures and fittings good quality
Definitely if in the market for a vw camper they are the place to go

Ventuture caravans were most helpful in making sure that when I picked up my unit it had all been all prepared to my satisfaction along with a video to help me out they took time and trouble to make sure I was completely happy with my purchase and also did not hesitate to assure me that if I had any problems or questions they would do their very best to accommodate me. To which they did
Would highly recommend them
Terry Cade.

I have bought several caravans from venture and prices have always been very fair. The service department provided excellent support when I had a problem with one of the vans. They also have a decent shop. A really good family business.

Fantastic experience purchasing a campervan from Ben at Venture caravans/ redline campervans. Really helpful and informative staff. Would highly recommend.

Buying your first VW campervan is a massive decision and Venture Caravans provided a very professional and knowledgeable service to us so that we were confident that the vehicle was right for us at a competitive price. All the features on the vehicle were clearly explained to us, minor concerns were quickly and efficiently resolved and the pre-delivery video was concise and very informative. I would certainly recommend Venture Caravans to others and confident that if post-delivery queries do occur that they will respond in a friendly responsive manner.

Iooked after me well on the purchase of my fresh caravan, the price was reasonable and everything I requested to be done was done to a good standard. Traveled quite a long way to get van I wanted can honestly say it was worth the trip, would deal with them again if the need arose that says it all!

Customer service from Darren was excellent. No pushy sales pitch - just clear advice around what we were looking for. All delivered on time as promised when we placed the order

Good buying experience and very satisfied with our purchase (Bailey Pegasus Rimini caravan). Only slight issue was the lack of feedback from our quality issues, ie missing fridge shelves, although this is not a Venture problem but a Bailey problem. On the other hand the issue of a small dent in the region of the roof seal still concerns me, no follow up received!!

From the first time we visited Venture Caravans Darren’s customer service has been outstanding. We look forward to a long relationship with Venture and would certainly recommend them.

Fantastic service from Darren and Dave. Short notice purchase with quick turnaround for pick up for festival!! All sorted with lots of extras sourced and put on van. Really knowledgeable, helped us to choose best one for our needs. No pressure when looking around. Very happy customers. Great communication.

Great service from a great team at Venture caravans habitation check all completed with a few warranty issues completed. A real pleasure to deal with such a good company.

Staff have been very helpful, caravan was ready to go when they said.
Excellent all the way through.

Staff were courteous and responsive but reactive. I had four minor snags - first thought quality checks would have picked up two or three of them - three have been resolved waiting on fourth to be resolved - reason for my score I have had to chase up - I was not kept updated of progress - when you spend 10s of thousands on a vehicle I don’t expect to have to chase up on problems - to be fair the vehicle is great and what I hoped for although I did have to wait

Great service from Darren at Venture. He took the time to understand our needs, and make honest recommendations for the spec of van we wanted.

Solid, trustworthy salesmanship!