Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... Se mere
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... Se mere
Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.
Kontaktoplysninger
Whittle Way, RH10 9RW, Crawley, Storbritannien
- 01293 265550
- www.vape-simple.com
4,2
God
772 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So I ordered a starter pack which came…
So I ordered a starter pack which came with a free extra coil and tip etc… But the coil was the wrong one sent out in the box.
Asked for some customer support, 0 answer….
Just maybe go to a shop where they will be able to help you, and if anything’s wrong they will sort you out then and there.
31. maj 2023
Besvarelse fra Vape Simple
Hi There,
I am really sorry to hear that you have had issues with your order. Our customer service team will be in contact shortly. Apologises for the delay in getting back to you.
improved delivery options- thank you
Probably the last time i order from here. the offer prices are great but it's just not worth it when i have to wait a full week for what is supposed to be a 2-3 day delivery and find myself having to source e liquid elsewhere to get by in the meantime. This is the 3rd time an order has took a week to arrive and that is why paying £2.99 to a competitor for next day (DPD) delivery is my preference when buying e liquid.
So great prices vape simple but just awful delivery options and awful delivery timings. Will stick to competitor and pay the extra £1.75 for the same (quantity, brand & flavour) e liquid from now on.
EDIT 21/07/23... THANK YOU VAPE SIMPLE *
having got fed up with the delivery times and options ( as noted in my above review ) i thought i would give them another look to see if anything has changed AND IT CERTAINLY HAS...for the better! I now see that vape simple are offering better delivery options with next day delivery for a low price from DPD ( just as i mentioned in my original review ) you've brought me back as a customer and i'm really glad as nobody beats your prices on my favourite e-liquid. I'm here to stay... WELL DONE!
29. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vape Simple
Hi There,
I am really sorry to hear about this. We would love to hear more about how we can improve our service. If you could get in contact with us via the email below, and our customer service team will be in contact shortly.
Apologises for the delay in getting back to you.
customerservice@simple-company.co.uk
Ordered a week ago not received sent…
Ordered a week ago not received sent them emails but not replied
1. maj 2023
Great service all round.
Great service all round.. customer service especially
4. maj 2023
Uopfordret anmeldelse
I have been a loyal customer since I…
I have been a loyal customer since I started vaping in 2020 - their flavours are second to none, and their customer service is great. I've had some issues getting my flavour in stock in my mg but they contacted me and talked me through a solution rather than just cancelling my order. Whenever I place an order it's really quickly collected and dispatched, or ready to collect.
18. april 2023
First time using this company.great…
First time using this company.great service and product exactly how described on website.
1. maj 2023
Uopfordret anmeldelse
Simple and easy to use as normal
Simple and easy to use as normal. It's a shame you are now out of stock of your Happy Vibes twist and vape the blackcurrant menthol is gorgeous.
21. april 2023
Excellent company
22. april 2023
Uopfordret anmeldelse
Amazing service
Amazing service! Quick delivery! Great products!
The best
11. april 2023
Uopfordret anmeldelse
I still have not received my order that…
I still have not received my order that I ordered on the 30th March?? This is the second time it has take so long to get to me?? I am not happy with the delivery service at all
29. marts 2023
No delivery
The company was brilliant and the customer service teams were helpful however my parcel went missing and nothing has been done about it
27. marts 2023
Quick no fuss service
24. marts 2023
Uopfordret anmeldelse
Great service
9. marts 2023
I made a stupid ordering gaff and Vape…
I made a stupid ordering gaff and Vape staff sorted it in hours.. What stars . thank you
16. marts 2023
Excellent service great liquid an good…
Excellent service great liquid an good delivery
20. marts 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.