i previously gave this company a low rating, that was unfair, it should have been Evri that took the brunt of my frustration. Once Paul at Vampire Vapes heard how i had been let down by them he immed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great choice of products, easy to navigate website and ordering process, prompt despatch, excellent value for money. What more could you want? I thoroughly recommend Vampire Vape.
When you want quality and service I can't fault Vampire Vape. This product I have bought from other providers but did not obtain a return I was confident with, hence my return purchase. Fast delivery... Se mere
Virksomheden har svaret
The device I ordered was faulty and didn't work/switch on etc but the team at Vampire Vape went above and beyond to resolve the issue. Much appreciated
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are an E-Liquid Manufacturer based in the UK with a huge range of flavours. We have an online shop where we stock all of our liquids and also sell all types of Electronic Cigarettes and Box Mods.
Kontaktoplysninger
Global way, BB3 0RW, Darwen, Storbritannien
- 01254460125
- customerservices@vampirevape.co.uk
- www.vampirevape.co.uk
4,8
Fremragende
23 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, prices and products.
I also needed to email VV with a question; this was replied to, and the answers were given very quickly.
21. september 2026
Besvarelse fra Vampire Vape
Hello There
We're so happy to hear you had a great experience with our service, prices, and products! It's wonderful to know that our quick response to your email question was helpful.
Kind regards
Paul
Customer services manager
Besvarelse fra Vampire Vape
Hello There,
Thank you so much for your fantastic review! We’re delighted to hear you received excellent service. Your kind words and continued support mean a lot to us.
We look forward to serving you again soon!
Kindest regards,
Paul
Customer Services Manager
Besvarelse fra Vampire Vape
Hello There
We're so pleased to hear that your purchasing process was easy and that your delivery arrived on time! Thank you for your positive feedback; we truly appreciate it.
Kind regards
Paul
Customer services manager
Besvarelse fra Vampire Vape
Hello There
We're so pleased to hear you experienced fast delivery and received good quality vapes. We truly appreciate your positive feedback and look forward to your next order!
Kind regards
Paul
Customer services manager
A great supplier of vape juice
A great supplier of vape juice. Good age checks and quality merchandise that arrives safely and swiftly.
18. september 2026
Besvarelse fra Vampire Vape
Hello There
We're so pleased to hear you consider us a great supplier of vape juice! We're also glad you appreciate our age verification process and that your quality merchandise arrives safely and swiftly.
Kind regards
Paul
Customer services manager
Besvarelse fra Vampire Vape
Hello There
We are so pleased to hear you were very happy with our service. Thank you for your positive feedback; we truly appreciate it!
Kind regards
Paul
Customer services manager
Besvarelse fra Vampire Vape
Hello There,
We're so pleased to hear that your delivery was quick and arrived on time! Thank you for your positive feedback; we truly appreciate it.
Kind regards
Paul
Customer services manager
Always reliable
19. september 2026
Besvarelse fra Vampire Vape
Hello There,
Thank you so much for your lovely review! We’re delighted to hear that you find us reliable. We really appreciate your continued support and look forward to serving you again soon.
Kindest regards,
Paul
Customer Services Manager
Besvarelse fra Vampire Vape
Hello There
We're so happy to hear that your order arrived quickly and was correct! We appreciate your positive feedback.
Kind regards
Paul
Customer services manager
Quick delivery well packaged thanks
19. september 2026
Besvarelse fra Vampire Vape
Hello There
We're delighted to hear that your order arrived quickly and was well packaged. Thank you for your wonderful feedback; we appreciate it.
Kind regards
Paul
Customer services manager
Some great flavours in the vape juice…
Some great flavours in the vape juice range’ and good value for money.
10. september 2026
Besvarelse fra Vampire Vape
Hello There
We're delighted to hear that you enjoy the great flavours in our vape juice range and find them to be good value for money. Thank you for your wonderful feedback!
Kind regards
Paul
Customer services manager
Besvarelse fra Vampire Vape
Hello There
We're happy to hear that our competitive, speedy, and reliable service met your expectations. We appreciate your positive feedback!
Kind regards
Paul
Customer services manager
Excellent service
17. september 2026
Besvarelse fra Vampire Vape
Hello There
Thank you so much for your fantastic review! We’re delighted to hear you received excellent service. Your kind words and continued support mean a lot to us.
We look forward to serving you again soon!
Kindest regards,
Paul
Customer Services Manager
Besvarelse fra Vampire Vape
Hello There
We're so pleased you enjoyed our super fast delivery and that we stock your favourite flavour! We appreciate your positive feedback very much.
Kind regards
Paul
Customer services manager
Best site to order from for any of your…
Best site to order from for any of your vape needs. Excellent service and super quick delivery.
10. september 2026
Besvarelse fra Vampire Vape
Hello There
We're so pleased to hear you consider us the best site for your needs. We appreciate your kind words about our excellent service and super quick delivery!
Kind regards
Paul
Customer services manager
First class service when an order went…
First class service when an order went wrong in the post.
Resolved within 12 hours and replacement dispatched.
Well done Vampire Vape.
7. september 2026
Besvarelse fra Vampire Vape
Hello There
We are so pleased to hear that we could resolve the issue with your order quickly and efficiently. We appreciate you acknowledging our team's efforts. Thank you for your kind words!
Kind regards
Paul
Customer services manager
i previously gave this company a low…
i previously gave this company a low rating, that was unfair, it should have been Evri that took the brunt of my frustration. Once Paul at Vampire Vapes heard how i had been let down by them he immediately sorted it out and my order arrived within 14 hours. well done. excellent cutomer service
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Vampire Vape
Hello There,
Thank you so much for taking the time to come back and update your review. We really do appreciate it.
We completely understand how frustrating it must have been when your order didn’t arrive as expected, and it’s perfectly understandable that you were disappointed at the time. Unfortunately, once an order has been handed over to the courier, there are occasions when things can go wrong that are outside of our direct control. That said, we never want a customer to feel like they’ve been left without help, which is why we were more than happy to step in and get things sorted for you.
Paul was particularly pleased to hear your feedback, and we’re glad he was able to resolve the issue quickly and make sure your order reached you within 14 hours. That’s exactly the level of service we aim to provide whenever something doesn’t go according to plan.
We’re also very grateful that you took the time to recognise that the original frustration was with the delivery service rather than with Vampire Vapes. Taking the time to amend your review means a great deal to us, especially as reviews and customer feedback are so important to a small business.
Thank you once again for giving us the opportunity to put things right and for your kind words about our customer service. We really appreciate your support and look forward to serving you again in the future.
All the best from everyone at Vampire Vapes!
Kind regards
Rose
Customer services
Always great
11. september 2026
Besvarelse fra Vampire Vape
Hello There,
Thank you so much for your continued support and for taking the time to leave us a review! It’s fantastic to hear that you’re always happy with the service you receive from us.
We really appreciate your loyalty and your kind words. Providing a consistently great service is something we work hard to achieve, so feedback like this genuinely means a lot to the whole team.
Thanks again for choosing Vampire Vapes — we look forward to serving you again soon! 😊
Kindest regards,
Paul
Customer Services Manager
Besvarelse fra Vampire Vape
Hello There
Thank you for your kind review! We're delighted to hear that you were happy with both the delivery and its speed. We appreciate your support!
Kind regards
Paul
Customer services manager
Parcel was left outside my block
Parcel was left outside my block, spoke to the delivery company who have taken responsibility and told me to contact the store which I have and had no reply
15. september 2026
Besvarelse fra Vampire Vape
Hello There,
We’re sorry to hear about your experience. We did respond to your email two days ago, but unfortunately we haven’t received a response from you since. The delivery company has also confirmed that they accept responsibility for the parcel being left outside your block.
We’re more than happy to help resolve this, so please check your emails and get back in touch with us.
Kindest regards,
Paul
Customer Services Manager
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.