URBANARA Anmeldelser 

1.571
TrustScore 2 ud af 5

1,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Eigentlich habe ich bisher sehr gute Erfahrungen gemacht, gute Produkte und schnelle Lieferung beziehungsweise, wenn es Verzögerung gab, hat man immer eine Info erhalten. Ich habe Anfang Mai Ware für... Se mere

Bedømt til 5 ud af 5 stjerner

Ich bin seit Jahren treuer Kunde von Urbanara. Bettwäsche, Tagesdecken, Wolldecken und auch Teppiche habe ich mittlerweile in meiner Wohnung unterbringen können. Alles von wertiger Qualität. Für D... Se mere

Bedømt til 1 ud af 5 stjerner

Ich habe den Teppich "RAVI" in naturweiß gekauft. Der Teppich hat wochenlang unangenehm gerochen (kein Wollgeruch!) Mittlerweile ist dieser 1 1/2 Jahre alt. Obwohl wir ihn ausschließlich barfuß bet... Se mere

Bedømt til 1 ud af 5 stjerner

Bei einer Bestellung von über 400 Euro und 10 Teilen sind nun schon zwei kaputt nach dreimaligen Waschen. Der Kundenservice meinte nur, es wäre mit zu wenig Wasser gewaschen worden..... somit unse... Se mere

Virksomheden har svaret

1,8

Under middel

TrustScore 2 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,8

Alle anmeldelser

(1.571)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

3 month delay but good quality products

Ordered some luxury towels that were being sent from a manufacturer in Japan. Estimated delivery was 3 weeks, several days after this date passed ingoy an email saying delivery would be an additional few weeks. I was happy to wait. Another month went by and no towels and no contact from Urbanara... so I emailed and was assured another few weeks. Another month went by, again no contact. I emailed again for a discount which was finally agreed to (10%) but after waiting almost 3 months or should really have come from Urbanara not me requesting it. Towels finally came. They are good quality, but had I known the issues in delay and the poor communication I would have ordered equally nice ones elsewhere.

6. juni 2017
Uopfordret anmeldelse
URBANARA-logo

Besvarelse fra URBANARA

Hi Phil,

Thanks for your interest in URBANARA and valuable feedback. While it's great to hear you're pleased with the Mikawa Towels you received, we are again very sorry for the extended shipping time of your order. Please accept our sincere apologies for this unusual delay and any inconvenience and disappointment it may have caused. We are working hard with our producer to ensure that this doesn't occur again in the future. If there's anything else we can do please don't hesitate just to get in touch again.

Kind regards,

Customer Service Team
URBANARA UK

Bedømt til 5 ud af 5 stjerner

Quality products, Quality retailer.

Just the name of the company fills you with confidence and a feeling that you will be provided with some unique and quality products. I was not disappointed; having ordered some bath towels they arrived and were as expected and more.
A quality product from a quality retailer.
The deliver took longer than expected but was worth the wait.

6. juni 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So glad I've discovered URBANARA

I bought a beautiful wool throw. It was delivered quickly and was nicely packaged. Best of all it was on sale. This was my first purchase and didn't know what to expect. I was impressed with URBANARA. Couldn't be happier with my purchase and will definitely be back.

4. juni 2017
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Very satisfied

overall I find it long to wait for some of the products, but now I realize that some of them are being produced. I'm very happy with the service and quality of the products.

31. maj 2017
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Ethnic cushions

I love the design of the cushions, which matche very well with my throw and sofa, but I was disappointed with the material as it was very delicate and fine, also the pattern is only on one side.

26. maj 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is the second time that I have …

This is the second time that I have purchased a multi item order with Urbanara and they haven't disappointed. Although the lead time is quite slow, it is definitely worth the wait and the items are always of excellent quality. Delivery is consistently within the promised time and overall, excellent quality goods at a very reasonable price.

24. maj 2017
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I needed to cancel an order within one …

I needed to cancel an order within one day (Sunday) that was placed outside of working hours, and even though the order had not been confirmed, was unable to do so. Very disappointed and surprised there was no 'cooling off' period.

23. maj 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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