In store salesman was lovely helpful and everything went fine But the carpet fitter didn't get to here between 8 & 9 as booked it was gone 9.35 before he arrived maybe the communication needs to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From getting help at the start on selecting a good quality carpet and underlay, to then having a free measure up and then to finish off having two amazing fitters (Rob and Lloyd) who worked solid for... Se mere
Virksomheden har svaret
Brilliant service throughout. The store is laid out well and staff were very helpful and friendly. My order arrived when they said it would and arranged a fitter who promptly fitted 2 rooms both to o... Se mere
Virksomheden har svaret
We renovate (and then sell) homes locally and have been frequent customers of United Carpets for almost a decade. Every visit has been a positive experience. The quality of the carpets is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrevet af virksomheden
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktoplysninger
10 Nantwich Road, CW2 6AD, Crewe, Storbritannien
- 01270 210371
4,6
Fremragende
133 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I gave my full measurements to the man…
I gave my full measurements to the man in the shop & I booked a fitting . On the day of the fitting no communication, I had to ring the carpet shop to ask approx what time as it was past 12 & the sales nan said he would ring me back, of which he didn't. I was at work at the time & my husbsnd was at home waiting for the carpet to be fitted . When the fitting guys turned up after 2 they said that the carpet was short !!! I measured exactly right as I have done before for the same stairs & landing . They said that the sakes person whom took the order hasn't been jenerous with the sizing as the landing carpet needs to be bigger as it is suppose to go down fully over the first stair. When my husband explained over the phone I imagined the worse, but when I got home I thought the fitters did a lovely job & I was quite happy .lack of communication from the sales person in the shop could have been better , it let the company down in my opinion & I won't trust them again to fit elsewhere in the house . However the independent fitter used his common sense & sorted the carpet & you would never know it should have been fitted snother way. A lip over the first stair is there but it looks OK.
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi Joanne
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Good prices and deliver what they…
Good prices and deliver what they promised. Fitter’s were quick, clean and tidy. Will use again.
10. januar 2023
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi Stephen
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent service..done a grand…fitted living room carpets
Excellent service..done a grand job...hope to have you back soon.....Mrs Clarke
15. februar 2023
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi Linda
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Well considering you delivered and…
Well considering you delivered and fitted not only the wrong colour but also the wrong quality carpet I don't think you did very well to be honest
1. december 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Good Morning Margaret
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Good shop experience but...
Good shop experience, but the fitting left a bit to be desired. Couple of doors now don't close properly. And bedroom carpet has a couple of waves in it. Was also very surprised that I never received a follow up phone call from them.
1. december 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Good Morning
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
The whole experience starting with the…
The whole experience starting with the choosing and ordering of the carpets through to the two guys who fitted them, was simple, problem free and just brilliant. Communication with both the store and the fitters was perfect and of course the price was good. The thing that tipped the order in your direction and away from a rival store was the free fitting.
26. oktober 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi John
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Thank you so very much to everyone…
Thank you so very much to everyone involved at Crewe United Carpets, from our initial meeting and flooring consultation with Eddie at the store to the flooring fitters who worked with skill and perfection, thank you to the carpet fitters Rob and Ash, we absolutely cannot fault anything, we would like to say to flooring fitter Lee a MASSIVE thank you, your work ethic is phenomenal, you work with great skill, passion and energy, we are truly happy that you fitted our wooden flooring….if you are wondering where to go to spend your hard earned money to finish your home with quality flooring and feel reassured you have made the right choice, then make an appointment with Eddie and team, thank you all again, you are all AMAZING!! Cheers from Sarah and Dennis Doyle
10. oktober 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi Sarah,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Top job.
Excellent advice in store, good price for quality of product,fitters on time, polite superb job, thx to all at United carpets crewe
28. september 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Hi Kevin,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Quick and excellent service from start…
Quick and excellent service from start to finish would highly recommend
25. august 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Good Morning Christine,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Had the dining room and living room…
Had the dining room and living room done along with vinyl in the kitchen and utility room.
Really helpful in the shop and the two lads that came to fit the Carpet were great.
A job well done, no mess, no fuss.
Thank you
25. august 2022
Uopfordret anmeldelse
Besvarelse fra United Carpets & Beds - Crewe
Good Morning James,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
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