Very good customer service. Special thanks to Steffi for the very good customer experience. I will definatly come back if i need some picture frames
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If you are living in UK, do you purchase directly from their website. Had a terrible experience with them and it took a month for them to finally ship all the items in 3 batches. Such a waste of time,... Se mere
I would advise everyone to avoid shopping from this place. Horrible customer service. No one pick up the phone. Only email support was available. Customer service team was rude and kept lying, not doi... Se mere
I was informed that Umbra would replace my broken automatic soap dispenser on 11/16/23. I never heard from them again. I decided to email them again. Now they are trying to replace with a manual pump... Se mere
Virksomhedsoplysninger
- Dekorerings- og boligindretningsbutik
- Gardinbutik
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Spejlbutik
- Rammebutik
Skrevet af virksomheden
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Kontaktoplysninger
40 Emblem Court, M1S 1B1, Scarborough, Canada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’m buying more of the twilight double…
I’m buying more of the twilight double rod after buying them for the living room I’m now buying more for the library they are sturdy and priced right
It has been five days...
It has been five days since I placed my order and authorized payment. I still have no shipping confirmation an no idea when my order will arrive. Did I get lost in space???????????

Besvarelse fra Umbra
Nice product
Nice product. The images were reflective of what arrived. We ordered two, in two different colors and they work great.
Smooth Experience
I had no issues shopping and completing my purchase. My experience purchasing and paying was fast and smooth.
The shopping experience was extremely…
The shopping experience was extremely easy to use! This was especially important as it was my very first time utilizing the site! Thank you Umbra! I have a strong feeling you have just made a life long friend! I can't wait to receive our new product! Style. Quality. Functional. Who could ask for anything more? Simply the BEST!
Website was easy to navigate and very…
Website was easy to navigate and very clear pictures & prices ~ Love the 50% off section!
Smooth checkout!
Everything was great
Love my over-the-door small towel bars…
Love my over-the-door small towel bars and love the good service all around. Just placed another order. Thanks.
Online shopping
My shopping experience online was pretty easy.. Can’t wait for my products to arrive.
Will definitely be back!
Easy to navigate website, very well designed! Unique, useful products. Will definitely be back!
Horrible company
Horrible company! First they managed to lose a ton of shipments with FedEx claiming FedEx forgot to scan the goods taken from their warehouse. Told me on the phone everyday I called that they will get a resolution by end of day which they did not each day. When they reshipped the goods out again I received the wrong item…
Got the mirror I was looking for
Got the mirror I was looking for at a better price than I anticipated :)
Ordering was quick
Ordering was quick, efficient, and easy to follow. The website layout was well organized in a way that allowed for a quick search to find what I was looking for.
Can't wait to receive my curtain rods
Can't wait to receive my curtain rods. Great customer service. Thank you Umbra !
Check out process was seamless and…
Check out process was seamless and smooth. Honestly a little too seamless haha it’s very easy to spend all my money on here. And the beautiful products of course help w that too !
Love the curtain rods
Love the curtain rods! We have them on all of our windows - decided to exchange two for a different color and the process was easy and customer service was great!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







