Ultimate Activity Camps Anmeldelser 159

TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We think the ultimate activity camp is the very best! We’ve tried other experiences, and they’ve fallen far short. We feel that is down to the staff at our location (Faringdon, St. Hugh’s). They are w... Se mere

Bedømt til 5 ud af 5 stjerner

This was the first time our son attended holiday camp ever, and with Ultimate activity Camps and LVS Ascot. He loves all of the activities, especially swimming. Pick ups and drop offs are very easy, l... Se mere

Bedømt til 3 ud af 5 stjerner

My nine year old did the Ultimate activity camp for one week and the survival camp for another week - both at Rose Hill School. He normally throws himself into everything he does but he came back to... Se mere

Bedømt til 5 ud af 5 stjerner

The Ultimate Active camp at Godstowe is AMAZING. My daughter has tried 10 different other holiday camps and Ultimate Active is the only one she feels settled and happy in. The customer support centre... Se mere

Virksomhedsoplysninger

  1. Fritids- og ferielejr
  2. Dagpasningstilbud

Oplysningerne kommer fra forskellige eksterne kilder

Ultimate Activity provide activity based holiday childcare for 4-14 year olds. The perfect holiday childcare option during the school holidays!


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

159 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 5 ud af 5 stjerner

Great camp with lots to do

Friendly staff and my children aged 8 and 12 loved it. They were naturally nervous beforehand and when the time came said they didn’t want to go. But when I picked them up after the first day, it was clear they just had a great time, had made friends and very keen to go back the next day.

31. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

2nd year in a row with them

2nd year in a row with them! My two daughters (now 12 and 5), love it! The only thing that would make it even better is if they added trips during the week…
Keep up the good work!
Best,
Abrar

16. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Big thumbs up from 14 year olds at Twyford UAC

My 14 year old twin boys attended the Ultimate Activity Camps at Twyford. They can be reluctant to join in with group activities but they loved the range of activities on offer, the staff team were great, and the facilities were excellent so they were very keen to go back for as many days as possible.

24. juli 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Not ultimate, and very few activities...

Two stars simply because the setting of Handcross Park School was beautiful and the on-site staff were welcoming. However we were left extremely disappointed by the lack of activities carried out during the week. My child came home bored, and upset by being left out of certain activities...

Swimming was promised - cancelled due to staff illness
Tennis was promised - stopped because the children were "tired"
Outdoor activities were cancelled due to "bad weather" (there was one day of rain through the week)
Football was offered, but only to the boys (Ultimate Activity Camps dispute this, effectively calling my football loving daughter a liar as a result)

Other activities not carried out but on the timetable;
Parachute games
Basketball
Volleyball
Drama
Bowling
Dodgeball
Tee Ball

I've been offered to send my child back for one free day in the next 12 months, however I'd rather not put her through that again, and none of her friends will be attending again to be there with her due to their poor experience through the week also.

I would not recommend Ultimate Activity Camps, and would suggest looking for alternative options to avoid disappointing more children with a boring week at school.

28. juli 2023
Uopfordret anmeldelse
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Besvarelse fra Ultimate Activity Camps

Dear Mr Borland,

Firstly, please accept our sincere apologies that your Daughter’s experience on Camp fell short of expectations in any way and for any disappointment caused.

Adverse weather can cause issues with our ability to run outdoor sessions, usually this is not an issue during the summer season. However, the wet and windy summer we have seen this year has meant our timetable has been subject to change more often than usual. This can sadly have an effect on the indoor sessions as we must change how we use the space with a larger number of groups.

We understand it is always disappointing when we are unable to run a swimming session. Regretfully, the Life Guard we had hired was unable to attend due to sickness and we were unable to replace them. All our Life Guards are required to have a NPLQ qualification in line with our policies and regulations which can make it harder to arrange last minute replacements.

Should you change your mind on the taking advantage of the free day offered pleased do let us know. We would love to have the opportunity to welcome your daughter back onto Camp in the future.

Bedømt til 5 ud af 5 stjerner

We love ultimate activity camps handcross park!

My daughter loves ultimate activity camps! She always comes backing telling me how fun her day was. We’ve been sending her here for a few years now and never had any issues, camp manager Rachel was always able to help and answer any questions I had. I love that the instructors know the children on a personal level. I was always being told that she wanted instructor Jack for her group as he was the best! Thank you Handcross. Would highly recommend to anyone looking for a fun activity camp for there child.

11. august 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t use this company.

Had childcare cancelled with less than 24 hours notice due to train strikes. They didn’t explore all options even though no doubt they will reply to this message and say it was out of their control. Don’t employ staff that can’t get themselves to work if there are train strikes. Simple. To top it off they only refunded the discounted day rate for booking months in advance, even though they cancelled at the last minute. Not even a free day on them offered. Terrible. Awful. Go with Camp Beaumont instead.

7. september 2022
Uopfordret anmeldelse
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Besvarelse fra Ultimate Activity Camps

Dear AJ Russell

Please accept our apologies for any inconvenience caused due to the cancellation of your child’s group during our summer season.

We hire our staff on their ability to get to camp under normal circumstances. However as with many other commuters, the size and impact of the transport strikes in August meant that some of our staff were unable to get to work.

Safety is at the heart of everything we do and if staff shortages result in us not being able to meet our adult to child ratios, we are unfortunately left with no other responsible alternative but to cancel groups.

Please be assured that we always look to redeploy local staff and use our roaming and reserve staff pool where we can. However, this in turn was also made harder due to the strike action.

We understand late notice cancellations are a major inconvenience and as such they are always treated as a last resort.

If you would like to discuss this matter any further, please feel free to contact me via help@ultimateactivity.co.uk.

Regards,
Customer Support Team

Bedømt til 1 ud af 5 stjerner

Avoid Milton Keynes UAC even when there is a slight drizzle

There was a slight drizzle in the morning and no rain after lunch. However my kids had done none of the activities they were promised. All they had done was play badminton that too without any nets!!!, some art project indoor, badminton again for talent show, a half court crowded basketball on one hoop. Definitely not worth the money. Even the mk council sponsored free sessions were well worth the time which included free lunch. They don't tell you if they are cancelling their activities/schedules.

25. august 2022
Uopfordret anmeldelse
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Besvarelse fra Ultimate Activity Camps

Dear Murali,

Thank you for taking the time to leave us a review after your recent experience at out Thornton College camp.

Unfortunately, wet weather had an impact on the day and some of our scheduled outdoor activities were unable to go ahead and we were required to make changes to our timetable. I am pleased to say we were able to run a full, fun and varied day of activities for the children we had on camp that day.

I am also pleased we have been able to resolve this matter with you to a satisfactory conclusion.

If you need anything else, please do let me know.

Tim Wenmouth,
Customer Support Manager.

Bedømt til 5 ud af 5 stjerner

I would give these guys six stars if I…

I would give these guys six stars if I could. Our twin boys had the time of their life at their camp in Cheltenham this summer. In think these camps are all about the Counsellors / staff they hire - and the team in Cheltenham are amazing. Highly recommend.

4. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ultimate Activity Camp St Gabriels Newbury - Brilliant

We have just finished the October half term session put on at St Gabriels School in Newbury. We signed our 4 year old up for 3 days ( just in case it wasn't for her) and she had a brilliant time!
This programme is super simple to book online, email correspondence is good, we also called to book an extra day at short notice and they were very helpful. The signing in and collection of children on arrival at the venue was quick and effortless! Those looking after the children were caring and made them feel welcome so saying goodbye wasn't to hard or upsetting for the children. On every collection our child greeted us very excitedly and quickly asked if she could " Come again tomorrow" That, I think is a fantastic compliment to the staff of this event who are a credit to Ultimate Activity Camps. To have young children excited about their day and wanting to return is no small task. We will be rebooking with this company in the future and hoping for the same results

28. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kids love it

I have two children, aged 8 and 9 and they LOVE Ultimate Activity Camp. I booked them in for a Monday and Thursday so they could try it and when i picked them up asked to go back the next day and then the next day. They had an absolute blast at camp.

23. september 2021
Uopfordret anmeldelse
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Besvarelse fra Ultimate Activity Camps

Thank you for your lovely feedback! We always appreciate hearing from our valued customers, and we hope to see you on camp again soon!

Bedømt til 5 ud af 5 stjerner

Daughter didn’t want to leave!

My daughter had a wonderful time and has asked if next summer she can go to camp for even longer! She loved the staff and range of activities, and I was impressed by how well they had adapted their routines to be COVID compliant. I’d always avoided using holiday schemes before as I thought they were expensive for what they’re ere, but I was wrong. This was excellent value for money, especially with the early booking discount, and extra amazing is that I can use my childcare vouchers. We will definitely be booking again.

21. september 2021
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Besvarelse fra Ultimate Activity Camps

Thank you for your lovely feedback! We always appreciate hearing from our valued customers, and we hope to see you on camp again soon!

Bedømt til 5 ud af 5 stjerner

Highly recommend the Hinchley Wood…

Highly recommend the Hinchley Wood Sports Ground Camp, best one my kids say they have been too, great range of activities and staff were brilliant. This will be the only camp they want to go to now..

21. september 2021
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Besvarelse fra Ultimate Activity Camps

Thank you for your lovely feedback! We always appreciate hearing from our valued customers, and we hope to see you on camp again soon!

Bedømt til 3 ud af 5 stjerner

activity and survival camps at Rose Hill

My nine year old did the Ultimate activity camp for one week and the survival camp for another week - both at Rose Hill School. He normally throws himself into everything he does but he came back totally deflated every day of the activity camp. The leader for his group just didn't make it fun. The survival camp was better but still not brilliant.
Swimming was cancelled in the activity camp and one day of the survival camp was cancelled at short notice. These things are understandable but having leaders who are not fun is not and that is what the 3 stars reflects.

12. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So much for kids to enjoy

Our children now aged 9 & 11 have been going to ultimate activity and ultimate survival at Handcross park for the last 3 years, it is organised so well with lots of age appropriate activities to suit them both. The staff are friendly and really enagae with the children and if we have ever had an issue the office staff ahve sorted it quickly and with no fuss - I woud highly recommend them.

2. august 2021
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Besvarelse fra Ultimate Activity Camps

Thanks so much for your feedback - lovely to hear your children are still enjoying the Ultimate fun!

Bedømt til 5 ud af 5 stjerner

The kids love the Ultimate activity…

The kids love the Ultimate activity camp at Headington school Oxford. Plain and simple.

11. juni 2020
Uopfordret anmeldelse
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Besvarelse fra Ultimate Activity Camps

Thank you for your great review, Dave! We really look forward to welcoming your children back to camp in the future.

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