UK POS Anmeldelser 

217
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We've been using UKPOS as one of our trusted suppliers for many years and couldn't be happier. They offer a wide range of high-quality products, fast delivery, and consistently excellent service. High... Se mere

Bedømt til 5 ud af 5 stjerner

I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I originally asked for help to create the correct product to display my sign. Christina was extremely quick in reaching out to me & was very knowledgeable about the products UK POS sell. During our co... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Producent

Oplysningerne kommer fra forskellige eksterne kilder

UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

217 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(217)

63 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Service

Great Service, Quick Delivery.
Sorted out my problem within a day including sending the Replacement

20. februar 2025
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Phil
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Bedømt til 5 ud af 5 stjerner

I’ll be ordering again!

Top rate products, super quick delivery, outstanding value - really pleased I found this company! I’ll be ordering again!

27. januar 2025
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Paul
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 5 ud af 5 stjerner

1st time I have used them


1st time I have used them, but very positive on the speed of delivery
Really quick service and response to my questions.

16. januar 2025
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Mark
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 5 ud af 5 stjerner

High Quality Product

High Quality Product
Easy website to navigate, fast delivery, high quality product!

3. januar 2025
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Michelle
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 1 ud af 5 stjerner

Warning against using UK POS

I really would warn against using UK POS.

As other reviews (which I sadly read too late) have stated, UK POS will not take responsibility for damaged orders, so it really is a case of the consumer taking all of the risk. They informed me that they do not act in accordance with the guidance of the Consumer Act of 2015 with their Business to Business Sales.

My order arrived damaged, I was in touch with UK POS with evidence of the damaged product within a week, and they refused to do anything to remedy the situation as I did not email within 24 hours, quoting their "damage policy". They outright admitted that the issue was that their contract with their courier meant that they would have to pay for a refund / replacement outside of 24 hours. For reference, the packaging was not damaged at all, the break clearly pre-existed shipping.

20. november 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Grace
Thank you for your valued feedback,
We received notification of your damage claim on the 15th November after delivering your parcel on the 8th November , we requested further images to further your claim and we received a response stipulating your consumer rights and laws, we did point out at that time , that this transaction is not covered by these laws and our own terms and conditions are fully applicable, we requested further images to validate your claim and these have never been received. Unfortunately, we could not reach a resolution with you on this occasion.
If we can be of any further assistance in this matter, then please do not hesitate to reach out on 01614314400
Kindest regards
Steve

Bedømt til 5 ud af 5 stjerner

Jenny was incredibly helpful all the…

Jenny was incredibly helpful all the way through the process. She was very responsive, friendly and knowledgeable. She is an incredible asset to your company.

13. november 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Annika
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 3 ud af 5 stjerner

Delivery charge needs reassessing

Range of products good and delivery times fine. The issue I have is the delivery charge. Minimum order for free delivery is £150. I just wanted to order a small pack of chalkboard panels & pen, which could easily be stuffed in an envelope and sent for the price of a second class/first class stamp. Instead, there's a flat rate for delivery of £11.40. It's ludicrous. I'm not aware of any other company that charges the same for a package weighing 200g as one that's 20kg. Daft

11. juni 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Andy
Thank you for taking the time to leave your valued feedback. we do have various options to suit various budgets on our carriage charges ,starting from £9.50 plus VAT and we have a click and collect option for customers who wish to use their own courier services. We take all feedback on board and it is valuable in helping improve our services

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 2 ud af 5 stjerner

Very disappointed

Until this week, I would have recommended UK POS to anyone needing their supplies, however, this is now, no longer the case. We ordered a delivery of items last week (x37 in total) of an acrylic leaflet holders and x10 of them arrived broken last Friday. However, because we didn't report this until after the weekend UK Pos will not refund these and I have had to pay for another 10 items plus 10 individual deliveries again so this has left me totally out of pocket and left quite a sour taste. I am going to push this issue further but I think their decision is made (its all in the t's & c's which unfortunately don't take common sense into account). Whilst I am not a massive customer, I am a very loyal one but I now feel that this really doesn't stand for anything which is disappointing after being a UK POS customer since my companies inception back in 2006.

12. september 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Andrew
Thank you for taking the time to leave your valued feedback. I have had a look into your order and can see that we made your initially delivery on the 5th September and we received a report of damages on the 10th September, we couldn’t at this time receive from yourselves any of the appropriate images required for a successful damage claim, as the packaging had been disposed of, so we were unable to validate this claim on this occasion. If you do need anything further, please do not hesitate to contact us on 0161 5168 749. Kind regards, UK POS

Bedømt til 5 ud af 5 stjerner

Good service and quality

Well described products. Delivered both order by Express delivery within a day. Look to be well constructed, though not in use as yet. Have already reccomended to a colleague

19. juli 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Bedømt til 1 ud af 5 stjerner

Ordered some A0 board plastic covers…

Ordered some A0 board plastic covers which they sent them to the wrong shop which in itself wasn't the end of the world, but talking to their customer service team to try and get this issue resolved was an absolute JOKE. It was like talking to a brick wall with no resolution.

16. juli 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Mario
Thank you very much for your review -our colleagues were in touch as we have two postcodes against the same address details on your online account, and the incorrect postcode for your delivery address was selected at the time of purchase online, please do respond to our latest email communications .if we can help any further in this matter.
Kind Regards,
The UK POS Team

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service! Laura from UKPOS was so quick to respond (and patient!) with my query, easy and quick to order, I would highly recommend!

18. juni 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Sosi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Bedømt til 5 ud af 5 stjerner

Order for display slopes


Excellent service. Ordering was straightforward & arrived on time & well-packed. Product is of excellent quality

4. juni 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Bedømt til 4 ud af 5 stjerner

Good experience with my order

Excellent products and ease of ordering, when I had issues with delivery they readily became involved and updated me on progress

6. juni 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi David
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Bedømt til 1 ud af 5 stjerner

Use this company at your own risk!

Wouldn't use this company again. Sent the artwork with the correct colour codes for a sign & they printed it completely off colour.
I emailed them asking them to resolve & Lucie (who I dealt with) argued the toss that it was the correct colour. After I sent the codes in & explained that they print correct on my machine for signage along with an image of proof (we only sent to POS because we didn't do this particular product) I stopped getting responses. Very poor customer service. Buy from them at your own risk!

22. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Lizzie
Thank you very much for your review - i can see you were communicating with our management team regarding the original print file, we do believe this has resolved to your satisfaction, Please do advise if we can help any further in this matter.
Kind Regards,
The UK POS Team

Bedømt til 5 ud af 5 stjerner

Great service would recommend

Great service, quick and fast delivery,

21. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Richard

Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Bedømt til 5 ud af 5 stjerner

Excellent Service as Always!

Excellent service as always! Easy ordering on website followed by on time delivery which is notified from order through to receipt. Perfect!

30. april 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Joanne
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Bedømt til 5 ud af 5 stjerner

Reliable and good quality

Reliable and good quality
Straightforward process from ordering online and delivery in the time frame agreed. Product quality is good as expected.

3. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Bedømt til 5 ud af 5 stjerner

Highly recommend these guys

Highly recommend these guys - never had any problems :-)

10. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Jackie
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Bedømt til 5 ud af 5 stjerner

Website easy to use and place orders

Website easy to use and place orders, super quick delivery and high quality products - I will be using again for all my future display requirements.

6. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi Gareth
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Bedømt til 5 ud af 5 stjerner

Good Products and Service

Good Products and Service
Products are good quality and just what I needed , do craft fairs so need robust displays which I can dismantle quickly plus the service was very quick.

1. maj 2024
Uopfordret anmeldelse
UK POS-logo

Besvarelse fra UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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