Friendly staff very helpful polite always will to help with enquiries you may have easy to book would highly recommend to anyone needing to higher a vehicle excellent service all round
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking the hire of a van online at short notice via the U-Drive website was easy and straightforward. Email confirmation of the hire was also received very promptly. On pick up of the van staff wer... Se mere
Virksomheden har svaret
I hired a van from the Southampton branch. The whole process from booking online to collecting in person was incredibly simple and straightforward. I was served by Euan who explained every detail of... Se mere
Virksomheden har svaret
I booked a Luton van online to move house - very easy to do. Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the v... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om U-Drive | Car, Van, Minibus & Truck Hire
Skrevet af virksomheden
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Kontaktoplysninger
Fancy Road, BH12 4QH, Poole, Storbritannien
- 0800 980 9966
- marketing@u-drive.co.uk
- www.u-drive.co.uk
4,6
Fremragende
6 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
reliable delivery
4. december 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your feedback! We're delighted to hear you found our delivery service reliable. We hope to see you again in the future.
Kind regards,
U-Drive Customer Service
Top Service
Great service from ty and couldn’t recommend the team at udrive any more. Vans were clean and tidy and up to date, reasonable price as well
2. december 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you, Johnathan, for your fantastic review and 5-star rating! We're thrilled to hear that Ty and the team provided great service and that you found our vans clean, modern, and reasonably priced. Your recommendation means a lot to us, and we hope to see you again in the future.
Kind regards,
U-Drive Customer Service
The staff at the Southampton branch was…
The staff at the Southampton branch was very friendly, can’t fault.
26. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Kieran,
Thank you for your kind words! We're delighted to hear you had a great experience with our friendly Southampton team. We’ll be sure to share your feedback with them. Looking forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Great service and efficiency
Great service from the Southampton team. Booked a tipper truck online and dropped into the office the day before hire to complete the licence checks and general information. As a result, the pick up was speedy and efficient.
Vehicle was almost brand new, so everything worked perfectly.
Will definitely be using on a regular basis over the coming year.
19. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you, Tim, for your fantastic review and 5-star rating! We're thrilled to hear you had a smooth and efficient experience with our Southampton team, and it's great to know the tipper truck met your expectations.
We look forward to assisting you over the coming year—thanks for choosing U-Drive!
Kind regards,
U-Drive Customer Service
Great staff, good prices, nice vehicles
I hired two vans over two weekends. U Drive has super helpful and friendly staff and were a pleasure to rent from. Both vehicles were clean and in great condition. The second hire was a bit of a faff as my details weren’t available from the previous weekend, I had to do all the identification stuff again. Hire rates are reasonable and it’s cheaper to book over the internet than book on the phone. A few days after returning the van I received a ‘vehicle inspection sheet’ detailing red items (potentially charged to me) some items had not been pointed out to me when I collected the van. Although the e mail states ‘ This does not mean that you will be automatically charged…’ there were no follow up emails confirming I’m was not to be charged. I found this potential liability for damage I hadn’t done, with no follow up or closure quite stressful. Apart from that, all good and U Drive are my first choice for vehicle hire in Bristol.
16. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Andy,
Thank you for taking the time to leave us a review! We're delighted you found our team helpful and friendly and that both vans were clean and in great condition. It's fantastic to hear that U-Drive is your first choice for vehicle hire in Bristol – we truly appreciate your loyalty.
We always strive to improve our services, so your feedback is invaluable to us. We look forward to welcoming you back soon!
Kind regards,
U-Drive Customer Service
From start to finish pleasure to deal…
From start to finish pleasure to deal with. they have never let us down and we will use them for all our van requirements in the future.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review and 5-star rating! We're delighted to hear that your experience with us has been consistently positive and that we've earned your trust for all your van needs. It's always a pleasure to assist, and we look forward to continuing to provide reliable service whenever you need us.
Kind regards,
U-Drive Customer Service
Very good rates really good service
Very good rates really good service. If you’re doing over 250 miles, you may have to consider a competitor as they do charge for mileage over 250. The Transit van was in excellent condition and a joy to drive. Staff were friendly and helpful. Also opening Sunday morning at 8:30 was a real bonus. The reason I haven’t given five stars is because of the cost of increased mileage over 250 and also because a report was made where it was unclear as to whether I may have to pay for damage to the vehicle until they checked the vehicle log history for previous damage. I think it would be better if they simply provide a final report rather than in an interim one that may cause concern.
10. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review, Alexander. We're delighted to hear that you found our rates competitive, enjoyed driving the Transit van, and appreciated our early Sunday opening hours. Your feedback is appreciated, and we’ll continue to ensure a smooth and transparent experience for our customers.
Kind regards,
U-Drive Customer Service
Great van hire
Helpful, courteous and efficient customer service. One of the only hire companies open on a Sunday which was really helpful as I could not return the van Monday morning due to work. Good price. Thorough check of dents/scuffs etc before driving off. Would definitely use again.
9. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your 5-star review, Stephen! We're glad we could accommodate your schedule and make the process easy with our Sunday hours. It’s great to hear that you appreciated the thorough checks and found our service helpful and efficient. Hope to see you again soon!
Kind regards,
U-Drive Customer Service
moving van rental
They were out of the selected vehicle class, so they called me in advance to ensure I agreed to the upgrade. No issues with the van, pickup and drop off very smooth.
3. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Alexandra,
Thank you for your review. We’re glad we could arrange an upgrade that worked for you, and that the pickup and drop-off were smooth and seamless. We appreciate your flexibility and look forward to seeing you again soon!
Kind regards,
U-Drive Customer Service
Great staff
Great staff, easy access and good explanation of how everything on the van works.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the 5-star review, Myles! We're glad you found our team helpful and appreciated the thorough walk-through of the van’s features. It’s great to hear that everything went smoothly. Hope to see you again soon.
Kind regards,
U-Drive Customer Service
U-Drive Petheridge Way
U-Drive Petheridge Way, Bristol is my go to for car hire, they’re a friendly bunch and they’re pretty knowledgeable about the Premier League. I highly recommended this service.
19. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review! We're delighted to be your go-to for car hire! Our team will be pleased to hear that their friendliness and Premier League knowledge made your experience even better. We look forward to welcoming you back soon!
Kind regards,
U-Drive Customer Service
Excellent service
Excellent service from beginning to end. Very informative when requesting information regarding hiring trucks. We ordered two 7.5 tonne vans to assist us with moving home. Arrangements were made to get another one on site as only one was available at the branch we ordered from. Both vans waiting for us on the day, excellent cancellation policy, and really friendly staff, so helpful. Thanks for making a stressful time run smoothly.
6. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Kerry,
Thank you for your wonderful 5-star review! We're so pleased to hear that our team could make your home move smoother by coordinating the two 7.5-tonne vans and arranging everything as needed. It’s great to know our cancellation policy and friendly staff helped make this a seamless experience for you.
Kind regards,
U-Drive Customer Service
Hired a number of times from UDrive…
Hired a number of times from UDrive Exeter. Service always excellent, especially Eric.
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Matthew,
Thank you for your review and 5-star rating! We're delighted to hear that you've consistently received excellent service from our Exeter team. A special shout-out to Eric—he'll be happy to know his efforts made a difference!
Kind regards,
U-Drive Customer Service
Hassle free hiring, from U-Drive.
I hired a van from the Cardiff Depot rover way, the whole process went extremely well. It took less than 10 minutes to process the hiring, and less than 10 minutes to process the return. My deposit was returned straight away upong checking everything ok and the van returned safely.
The staff at the depot were extremely cheerful, helpful and professionals, thank you for making the experience pleasant. I would definitely recommend U-Drive and use their services again.
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you so much for your fantastic 5-star review, Dehlia! We're thrilled to hear that your experience at our Cardiff Depot was so smooth and efficient. It’s great to know that our cheerful and professional staff made the process easy for you. We appreciate your recommendation and hope to see you again in the future.
Kind regards,
U-Drive Customer Service
Very friendly people and helpful and…
Very friendly people and helpful and knowledgeable. Would recommend to use again as the price was brilliant too.
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi Alexander,
Thank you for your wonderful 5-star review! We're delighted to hear that our team's friendliness, knowledge, and helpfulness stood out to you. We appreciate your recommendation and look forward to welcoming you back in the future!
Kind regards,
U-Drive Customer Service
Excellent and friendly service
Excellent and friendly service. Quality vehicle hired.
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your kind review! We're thrilled to hear that you had an excellent experience and that the service met your expectations. It's great to know the quality of the vehicle stood out as well.
Kind regards,
U-Drive Customer Service
Picked up a car to visit family the…
Picked up a car to visit family the process was quick and straight forward and the return was the same, the staff are super friendly too. I had Toby doing the return checks and he was nice and efficient. Will defo be coming back at some point :)
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi,
Thank you for your wonderful 5-star review! We're happy to hear that the process was quick and straightforward from start to finish, and that our friendly team made a great impression. We'll be sure to pass your kind words on to Toby for his efficient service during the return. We look forward to welcoming you back in the future!
Kind regards,
U-Drive Customer Service
Excellent customer service
Flew into Bournemouth on a Sunday afternoon, the only open car hire place we could find was u-drive. Booked a car over the phone, efficient and easy. When we got to the Poole office on Sunday it was very busy with 2 members of staff on the desk. Both were good humoured and dealt with everything quickly and efficiently. We were last to be served by Ella who couldn't have done more to help as I had forgotten to get my DVLA number and it took us an absolute age to find my national insurance number. When we fly to Bournemouth again we will use them again, even if the more convenient airport rental agencies are open.
13. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you so much for your 5-star review, Michael - we’re glad we could assist you! It’s great to hear that booking over the phone was efficient and that our team in Poole handled everything. A special thanks to Ella for going the extra mile to help you—she'll be pleased to know her efforts made a difference.
Kind regards,
U-Drive Customer Service
Excellent service very friendly
Excellent service very friendly
Nice clean van
Deposit was back in my back the next day
100% use again
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review, Adz! We're delighted to hear that you had an excellent experience with our friendly team and that the van met your expectations. We look forward to welcoming you back next time!
Kind regards,
U-Drive Customer Service
3rd time I've used U-Drive to move…
3rd time I've used U-Drive to move house over the past 16 years. Every time has been a great experience.
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra U-Drive | Car, Van, Minibus & Truck Hire
Hi,
Thank you for your fantastic review! We're honoured that you've chosen U-Drive for your house moves over the past 16 years. It’s wonderful to hear that each experience has been positive.
Kind regards,
U-Drive Customer Service
Dette er Trustpilot
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