Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Travelex call waiting system needs improvement. I tried reaching them on a routine matter today. System advised 20 minutes wait. Did not give option to leave a call back number. Instead at 30 second i... Se mere

Bedømt til 4 ud af 5 stjerner

Could not understand the foriegn guy with the accent who disconnected phone connection after I had to ask him repeatedly what he was saying and was going to ask him to speak slower and louder but he... Se mere

Bedømt til 1 ud af 5 stjerner

Ridiculous “service”. Money card reload approved and in about three minutes email received saying reload “unsuccessful” - no reason given. Attempts to find problem useless. Had to repeat all of securi... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

CDG airport Travelex ATM Empty, debited my card. Went to travelex desk with two police. Lady gave me a number to call, and told me it would be refunded in 24 hours. Well the number I rang 14 times wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

12 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Our purpose is to help people and…

Our purpose is to help people and businesses help each other. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. We believe in the power of reviews and allow everyone to play their part in building our trusted community.

7. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Travelex call waiting system needs…

Travelex call waiting system needs improvement. I tried reaching them on a routine matter today. System advised 20 minutes wait. Did not give option to leave a call back number. Instead at 30 second intervals a message that a rep would be with me momentarily was repeated. After waiting 33 minutes I hung up.

22. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Travelex Retaining Personal Currency Transaction

On 08 June 2023 I converted UK Pound Sterling to 290 U.S. dollars and was only offered the Travelex Money Debit Card. I accepted this offer with the assurance that once I returned to the U.S. that day I would be able to obtain my funds in U.S. dollars, which my Travelex receipt reflected. Upon return to the U.S. I have been unable to access my funds after two attempts at my financial institution. I sent an email to Travelex on 8 June 2023 requesting they provide me funds through through traditional methods and they have failed to respond.

8. juni 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

As a result of purchase

As a result of purchase, I was exspecting large bill notes more than two hundred dollars notes.
Easier to work with while vacationing.
Especially, since it was not purchase in Mexico.
This certainly is an incentive to anyone wanting to visit Mexico.
Also, a good selling point and public relations to Americans. More purchasing power.

16. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Travelex US (ins.) and Air Tkt (flight booking)

Although the representative I was talking to over the phone was nice. The results were terrible. Seems that Air Tkt and Travelex US are owned by the same. March 2020 booked a flight from HOU to ACV (Californ.) for travel in April 2020. Paid $330 R/T and $15 for ins. Receive an e-mail from Air Tkt, COVID unable to fly will have credited $$$ for future travel. NOT tried to book for April 2021 and they want to charge $188 on top of the $330 (credit). The Airline direct website is only $340 R/T. Called Travelex, They could not HELP. I have to be in a car wreak on my travel date last year for coverage. the whole set up is a scam. STAY AWAY

6. marts 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible service

I deposit montly for my daughter who lives in germany and this company travelex decided to cancel all deposits from Canada and USA, so I rate this service with the lowest experience possible

16. september 2020
Uopfordret anmeldelse
Travelex US-logo

Besvarelse fra Travelex US

Hi Billy,

Thank you for your feedback.

Due to the difficulties posed by Covid-19 and its devastating impact on the travel industry at large, it is with regret that our operations in the US and Canada have ceased to trade.

As of August 10, 2020, we are no longer providing currency or other services in the US and Canadian markets. We will look to minimize disruption to our customers to the extent that we can.

We apologize for any inconvenience caused by this.

Kind regards,
Online Support Team.

Bedømt til 5 ud af 5 stjerner

My 18 year old granddaughter tried to…

My 18 year old granddaughter tried to order a Travelex card. The first time, It didn't go through, although funds in her bank account were placed on hold pending the transaction. Once the funds were back in her account, tried again, including a phone call to Travelex. The request still didn't go through even with Travelex on the phone, guiding the process. They didn't know why the transaction couldn't go through. I ordered Canadian funds without any problem, and they were delivered by FedEX as promised.

9. august 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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