Traslo Service Limited Anmeldelser 

Good to deal with. We can’t fault these guy on this service.
We had a lot to move and we found that their approach from the beginning was helpful and correct. We didn’t intend on going with the cheapest service, we don’t like companies that hide costs.
I had a lot of questions, which were always answered. The packing service was fine and the crew were considerate.

Moved from London to Malaga
I have arranged with Mr. Francesco Boi (sales manager) a pick up around end of june, storage for 1month minimum and a delivery address to be confirmed between 1st and mid semptember; I was also offered 1month complimentary storage and I was told by Francesco I would only pay for the weeks I used in the end; for my surprise I was contacted several times between 4th of july and 25th of august, by Mr. Luca Serra (assistant travel coordinator), asking me to settle the payment and provide a delivery address while I was on the complimentary period (I still did not have a delivery address); in the end I was told it was for insurance purposes which did not make sense but I paid; I contacted Luca on september 1st to provide a delivery address and he said that I had missed a truck and therefore I would have to wait for the next one; after emailing Luca several times on Sept 11th he replied he would let me know once the truck departed and that an 18 metre truck would not have access to the address provided therefore I would have to arrange a shuttle service or alternatively Traslo could do it for £350 + VAT. It is impossible that an 18meter long truck fits in the majority of the streets so please be carefull with Traslo because they do not inform you. I also had to provide an alterative address (they ask you for coordinates from google maps) in which Francesco said it was fine. I contacted traslo several times to find out about any news on the delivery day since I had to organise a van. Francesco contacted me on monday at 4pm to inform me that the delivery was going to be done the next day between 8am and 10am which did not give me any margin to organise; I was also told by Franceso that the drivers would drive the van from the pick up place to my address; to my surprise the english drivers from "Fred Phillips" were not informed and not insured to drive a different vehicle; also, they contacted me the day before to say that their lorry would not fit on the new address provided. This whole experience was a nightmare, Traslo is unreliable, these are office people only which do not have any clue on transportation issues and they are disorganized. i would reccomend Fred Phillips.
Service cost: £1,000

Terrible service. They proved to be unreliable, incredibly disorganized and partially dodgy service. They are NOT a moving company, they work as intermediaries and make a commission out of it: in my case, the job was done by “FRED PHILLIPS” moving company (who are actually quite good). Traslo service team was not able to coordinate pick-up and delivery dates, they voluntarily skipped the parking permit issues (both in London and Milan), they misquantified the cubic meters so I had to top-up money for extra (extra?! They proved the quantification!) stuff.. But the best happened in Milan. I (yes, me) had to rent a van as “shuttle service” because their truck could not fit the road.
Cherry on the top they damaged my bed and another small piece of furniture. The whole thing was a nightmare. I definitively recommend you not to use them – these guys have no clue how a moving should be done.

I am happy with the service received. The reply to emails is fast, and I could always get somebody available to talk to me in the Office. We did receive better prices but the over all offer made us go ahead with Traslo's quote and option. A special thanks to Simone for helping us out and for being so kind.

Sono stato contattata dopo neanche 10 min che avevo inviato la richiesta di preventivo.... in due giorni appena ho completato il trasloco il tutto condito da una super professionalità del titolare il sig. Mura che mi ha seguito personalmente .. cosa chiedere di meglio?? consigliatissimo!